English
★★★★★
based on 35973 reviews published
Latest customer reviews
Disappointed. Bad information on the site: 1/ engraving at 250 characters but an email asks me to limit to 20 characters!? : so I would have chosen a competitor. 2/I receive an email informing me of the shipment of my package while I receive an email afterwards asking for a modification: so my order was not processed! I hope to be an isolated case. Normal delivery and good protection.
Yes when receiving your order, we sent you an email because there was an error.
The length of the text was over two lines in full length and it is not possible to make it that long.
We have modified the information on the length of the text.
It is not that we want to limit the text but mainly that afterwards the text is unreadable and therefore the customer is not satisfied.
Thank you for your understanding.
Best regards
Traclet
Everything went well: choice of items, order, payment, delivery. Bravo.
Site ok, however the delivery of my order does not quite match the photo on the site. Also, the rigidity of the hat is not sufficiently indicated. I RECOMMEND CHAPELLERIE TRACLET.
Ordered from Réunion for a person living in Spain, the hat arrived in less than a week. An email is sent to say that the delivery person is arriving for the package. I was pleasantly surprised by the efficiency and speed of the services. Few sites offer this kind of service.
Very nice cap, made in Ireland....Thank you.
Superb cap in the right size, good quality. I recommend, Made in France.
Nothing to report.
5 hours to finally manage to place an order at 2 AM ... NOT NORMAL!!! Payment difficulties on your site!!!
We are sorry for this ordering issue, if you have a problem in this case please contact us by email or at 04 77 71 40 58.
Best regards
Traclet
Very good product.
Products conform, fast delivery.
Order received on time. Quality product.
Very happy, thank you.
Very clear site, detailed, browsing is pleasant.
Good
Correct packaging and product conforms to what I thought. Good customer follow-up
I ordered a crown reinforcement for one of my hats: super happy, it remains flexible and holds well. The hat box is perfect, and everything is very well packaged and shipped quickly. I am very satisfied. Thank you.
Very good experience that I will repeat for my next order, the artists are without unpleasant surprises and of very good quality, a thousand thanks.
Delivered quickly and very good product
Perfect delivery product well packaged good size nothing to report.
Perfect on deadlines and shipping conditions.
Nothing to say, very good overall.
No delivery time respected, no apologies, no commercial gesture. Too bad the product is very good
I find this comment unfortunate as we have clearly explained the delivery delay and we apologized for this delay in an email.
Furthermore, we provided you with a hat box worth 10 euros as a commercial gesture.
Please let us know what else you would like to satisfy you.
Thank you anyway for your comment on the product.
Best regards
Traclet
Satisfied.
Very good. The order was processed very quickly.
Very easy order because the site is very fluid. Top responsiveness and order received in a very short time. In short, pure happiness!
Fast delivery. High quality item. Nothing to complain about.
I am perfectly satisfied with the search, suggestion, choice, packaging, delivery, and the magnificent product upon receipt. TRACLET lives up to the products it offers, it is perfectly organized... Again!
Extremely fast Product conforms Very clear site.
Very good
Very satisfied with my purchases. The site is very pleasant to browse, delivery times are very short, and the packaging is very sturdy. The hats I ordered, both made in France, are pretty, very flattering, and of very nice workmanship. I highly recommend Chancellerie Traclet.
Very good quality, I highly recommend.
Item conforms, fast delivery, nothing to report.
Excellent service from Traclet and excellent product from Stetson. Thank you my French friends.
Very good
Nothing to report. Fast delivery to the relay point....
Super and relevant advice, very fast delivery. Quality product, I recommend
Fast delivery and compliant item
Corresponds exactly to my expectations,
Fast delivery and compliant with the description
The rain scarves are not very enveloping to protect the entire hairstyle from the rain. However, the hats are perfect.