Latest customer reviews

5 /5

★★★★★

The cap is very beautiful, nice finish and seems to be of very good quality.

Acheteur Vérifié

24/09/2020 at 13h46

purchased on 21/09/2020

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5 /5

★★★★★

Very good

Acheteur Vérifié

23/09/2020 at 19h34

purchased on 15/09/2020

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4 /5

★★★★☆

Fast service, well-made site, the hat was well packaged

Acheteur Vérifié

23/09/2020 at 15h16

purchased on 15/09/2020

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5 /5

★★★★★

Fast and kept informed about the progress of the delivery. Very good

Acheteur Vérifié

23/09/2020 at 15h15

purchased on 16/09/2020

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5 /5

★★★★★

Serious

Acheteur Vérifié

23/09/2020 at 11h00

purchased on 13/08/2020

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5 /5

★★★★★

Very good, excellent quality service, trustworthy seller, I will buy again without hesitation, plus the product suits me perfectly, very good company.

Acheteur Vérifié

22/09/2020 at 19h49

purchased on 25/08/2020

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5 /5

★★★★★

Perfect

Acheteur Vérifié

22/09/2020 at 19h27

purchased on 14/09/2020

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5 /5

★★★★★

Very fast shipping and product of very good quality

Acheteur Vérifié

22/09/2020 at 18h34

purchased on 14/09/2020

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5 /5

★★★★★

Very satisfied

Acheteur Vérifié

22/09/2020 at 17h25

purchased on 15/09/2020

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5 /5

★★★★★

Nothing to report. Everything was perfect.

Acheteur Vérifié

22/09/2020 at 15h58

purchased on 14/09/2020

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5 /5

★★★★★

Everything is ok

Acheteur Vérifié

22/09/2020 at 15h41

purchased on 11/09/2020

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4 /5

★★★★☆

Regarding my order: 2 out of 3 items are of slightly limited quality...

Acheteur Vérifié

22/09/2020 at 13h40

purchased on 13/09/2020

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5 /5

★★★★★

Very satisfied. Very clear site. Easy package reception. Product received in very good condition.

Acheteur Vérifié

21/09/2020 at 19h10

purchased on 11/09/2020

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5 /5

★★★★★

It's a very beautiful hat delivered quickly.

Acheteur Vérifié

21/09/2020 at 15h59

purchased on 13/09/2020

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5 /5

★★★★★

Serious provider

Acheteur Vérifié

21/09/2020 at 15h18

purchased on 11/09/2020

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5 /5

★★★★★

Order compliant with very fast delivery and good follow-up throughout. Quality product. Thank you.

Acheteur Vérifié

21/09/2020 at 14h33

purchased on 14/09/2020

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4 /5

★★★★☆

Delays due to restocking.

Acheteur Vérifié

21/09/2020 at 08h40

purchased on 26/08/2020

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4 /5

★★★★☆

Simple and effective

Acheteur Vérifié

19/09/2020 at 20h00

purchased on 03/09/2020

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5 /5

★★★★★

Compliant item

Acheteur Vérifié

19/09/2020 at 10h14

purchased on 10/09/2020

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5 /5

★★★★★

Best service.

Acheteur Vérifié

18/09/2020 at 22h08

purchased on 11/09/2020

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5 /5

★★★★★

Impeccable and neat product. Despite the announcement of a delivery between 3 and 5 weeks, I received it in 4 weeks. Very careful follow-up and shipping. I recommend.

Acheteur Vérifié

18/09/2020 at 18h05

purchased on 23/08/2020

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5 /5

★★★★★

Beautiful object

Acheteur Vérifié

18/09/2020 at 16h42

purchased on 11/09/2020

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5 /5

★★★★★

Very good quality, and size respect. Satisfied with my purchase.

Acheteur Vérifié

18/09/2020 at 14h29

purchased on 11/09/2020

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5 /5

★★★★★

Very good, simple to use site, good explanation.

Acheteur Vérifié

17/09/2020 at 19h55

purchased on 30/08/2020

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5 /5

★★★★★

I followed the advice given on the site and I am fully satisfied.

Acheteur Vérifié

17/09/2020 at 18h21

purchased on 28/08/2020

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3 /5

★★★☆☆

Satisfied

Acheteur Vérifié

17/09/2020 at 16h21

purchased on 09/09/2020

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1 /5

★☆☆☆☆

I am disappointed because I sent them several emails regarding a delay in my order and they never replied to me.

Acheteur Vérifié

17/09/2020 at 15h51

purchased on 29/07/2020

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Answer from Chapellerie Traclet

17/09/2020

Hello, however, we have indeed responded to your messages. Furthermore, the delay was indicated when choosing the size and also by email. Here is one below: Hat Traclet - Sébastien TRACLET Sent on 10/08/2020 10:16:04 Subject: Professionals Discussion ID: 38556 Message ID: 83068 Message: Hello, We are following up on your message regarding order 216427. This information was indeed indicated both when choosing the size and also in the order summary and also by email on the day of the order. Remaining at your disposal. Best regards, TRACLET 4, Rue de Cadore, 42 300 Roanne Chapellerie Traclet Tel: 04.77.71.40.58 FAX: 04.77.71.66.36 EMAIL: [email protected] Website: http://www.chapellerie-traclet.com VAT Intra: FR47339397515 Siret: 339397515 00018 Hat Traclet Audrey Dhondt Client ID: 168042 see Sent on 10/08/2020 10:12:28 Browser Order number: 216427 see Product number: 9803 see Subject: Professionals Discussion ID: 38556 Message ID: 83067 Message: Hello, Looking at my order tracking, I see that the hat is being restocked. I would have liked to be informed when I placed my order, I was supposed to be delivered within 15 days. Do you think you can meet this deadline? Because I need this hat for a trip. Thank you for your response.

5 /5

★★★★★

Very good

Acheteur Vérifié

17/09/2020 at 15h44

purchased on 09/09/2020

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5 /5

★★★★★

Very good

Acheteur Vérifié

17/09/2020 at 15h26

purchased on 04/09/2020

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4 /5

★★★★☆

Excellent product. Too bad it's not the right size

Acheteur Vérifié

17/09/2020 at 12h20

purchased on 07/09/2020

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5 /5

★★★★★

Reactive customer service

Acheteur Vérifié

17/09/2020 at 08h26

purchased on 02/09/2020

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5 /5

★★★★★

Rare professionalism in this field, fair prices considering the quality

Acheteur Vérifié

17/09/2020 at 06h52

purchased on 24/08/2020

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5 /5

★★★★★

Very good, fast, serious

Acheteur Vérifié

17/09/2020 at 06h49

purchased on 07/09/2020

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3 /5

★★★☆☆

Delivery was no problem, but not the order as I had to claim for them to send it to me

Acheteur Vérifié

16/09/2020 at 21h03

purchased on 26/08/2020

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4 /5

★★★★☆

Completely satisfied with the ordered item

Acheteur Vérifié

16/09/2020 at 17h48

purchased on 30/07/2020

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2 /5

★★☆☆☆

Beautiful site good delivery too bad for the defect of the ordered product

Acheteur Vérifié

16/09/2020 at 14h09

purchased on 08/09/2020

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Answer from Chapellerie Traclet

16/09/2020

Hello
please excuse us if the cap has an issue.
Thank you for sending us a photo at [email protected]
thus we can proceed with its exchange.
Best regards
Traclet

5 /5

★★★★★

Order processed and arrived very quickly. Satisfaction with the product

Acheteur Vérifié

16/09/2020 at 12h38

purchased on 05/09/2020

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4 /5

★★★★☆

Good product. Fast and careful shipping

Acheteur Vérifié

16/09/2020 at 11h38

purchased on 06/09/2020

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5 /5

★★★★★

Very comprehensive and precise site. Easy to make the right choice the first time!

Acheteur Vérifié

16/09/2020 at 11h03

purchased on 05/09/2020

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4 /5

★★★★☆

Good

Acheteur Vérifié

16/09/2020 at 10h44

purchased on 07/09/2020

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Company name	EI
Address	14 impasse bardin 42300 roanne
Phone	0477716636
Email	[email protected]
Company number	82356763100010
Website	https://www.chapellerie-traclet.com/