9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

The cap is very beautiful, nice finish and seems to be of very good quality.

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Acheteur Vérifié
purchased on 21/09/2020
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 15/09/2020
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4 /5
★★★★☆

Fast service, well-made site, the hat was well packaged

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Acheteur Vérifié
purchased on 15/09/2020
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5 /5
★★★★★

Fast and kept informed about the progress of the delivery. Very good

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Acheteur Vérifié
purchased on 16/09/2020
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5 /5
★★★★★

Serious

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Acheteur Vérifié
purchased on 13/08/2020
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5 /5
★★★★★

Very good, excellent quality service, trustworthy seller, I will buy again without hesitation, plus the product suits me perfectly, very good company.

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Acheteur Vérifié
purchased on 25/08/2020
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 14/09/2020
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5 /5
★★★★★

Very fast shipping and product of very good quality

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Acheteur Vérifié
purchased on 14/09/2020
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 15/09/2020
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5 /5
★★★★★

Nothing to report. Everything was perfect.

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Acheteur Vérifié
purchased on 14/09/2020
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5 /5
★★★★★

Everything is ok

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Acheteur Vérifié
purchased on 11/09/2020
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4 /5
★★★★☆

Regarding my order: 2 out of 3 items are of slightly limited quality...

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Acheteur Vérifié
purchased on 13/09/2020
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5 /5
★★★★★

Very satisfied. Very clear site. Easy package reception. Product received in very good condition.

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Acheteur Vérifié
purchased on 11/09/2020
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5 /5
★★★★★

It's a very beautiful hat delivered quickly.

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Acheteur Vérifié
purchased on 13/09/2020
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5 /5
★★★★★

Serious provider

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Acheteur Vérifié
purchased on 11/09/2020
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5 /5
★★★★★

Order compliant with very fast delivery and good follow-up throughout. Quality product. Thank you.

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Acheteur Vérifié
purchased on 14/09/2020
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4 /5
★★★★☆

Delays due to restocking.

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Acheteur Vérifié
purchased on 26/08/2020
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4 /5
★★★★☆

Simple and effective

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Acheteur Vérifié
purchased on 03/09/2020
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5 /5
★★★★★

Compliant item

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Acheteur Vérifié
purchased on 10/09/2020
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5 /5
★★★★★

Best service.

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Acheteur Vérifié
purchased on 11/09/2020
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5 /5
★★★★★

Impeccable and neat product. Despite the announcement of a delivery between 3 and 5 weeks, I received it in 4 weeks. Very careful follow-up and shipping. I recommend.

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Acheteur Vérifié
purchased on 23/08/2020
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5 /5
★★★★★

Beautiful object

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Acheteur Vérifié
purchased on 11/09/2020
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5 /5
★★★★★

Very good quality, and size respect. Satisfied with my purchase.

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Acheteur Vérifié
purchased on 11/09/2020
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5 /5
★★★★★

Very good, simple to use site, good explanation.

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Acheteur Vérifié
purchased on 30/08/2020
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5 /5
★★★★★

I followed the advice given on the site and I am fully satisfied.

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Acheteur Vérifié
purchased on 28/08/2020
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3 /5
★★★☆☆

Satisfied

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Acheteur Vérifié
purchased on 09/09/2020
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1 /5
★☆☆☆☆

I am disappointed because I sent them several emails regarding a delay in my order and they never replied to me.

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Acheteur Vérifié
purchased on 29/07/2020
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Answer from Chapellerie Traclet
Hello, however, we have indeed responded to your messages. Furthermore, the delay was indicated when choosing the size and also by email. Here is one below: Hat Traclet - Sébastien TRACLET Sent on 10/08/2020 10:16:04 Subject: Professionals Discussion ID: 38556 Message ID: 83068 Message: Hello, We are following up on your message regarding order 216427. This information was indeed indicated both when choosing the size and also in the order summary and also by email on the day of the order. Remaining at your disposal. Best regards, TRACLET 4, Rue de Cadore, 42 300 Roanne Chapellerie Traclet Tel: 04.77.71.40.58 FAX: 04.77.71.66.36 EMAIL: [email protected] Website: http://www.chapellerie-traclet.com VAT Intra: FR47339397515 Siret: 339397515 00018 Hat Traclet Audrey Dhondt Client ID: 168042 see Sent on 10/08/2020 10:12:28 Browser Order number: 216427 see Product number: 9803 see Subject: Professionals Discussion ID: 38556 Message ID: 83067 Message: Hello, Looking at my order tracking, I see that the hat is being restocked. I would have liked to be informed when I placed my order, I was supposed to be delivered within 15 days. Do you think you can meet this deadline? Because I need this hat for a trip. Thank you for your response.
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 09/09/2020
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 04/09/2020
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4 /5
★★★★☆

Excellent product. Too bad it's not the right size

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Acheteur Vérifié
purchased on 07/09/2020
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5 /5
★★★★★

Reactive customer service

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Acheteur Vérifié
purchased on 02/09/2020
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5 /5
★★★★★

Rare professionalism in this field, fair prices considering the quality

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Acheteur Vérifié
purchased on 24/08/2020
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5 /5
★★★★★

Very good, fast, serious

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Acheteur Vérifié
purchased on 07/09/2020
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3 /5
★★★☆☆

Delivery was no problem, but not the order as I had to claim for them to send it to me

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Acheteur Vérifié
purchased on 26/08/2020
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4 /5
★★★★☆

Completely satisfied with the ordered item

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Acheteur Vérifié
purchased on 30/07/2020
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2 /5
★★☆☆☆

Beautiful site good delivery too bad for the defect of the ordered product

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Acheteur Vérifié
purchased on 08/09/2020
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Answer from Chapellerie Traclet
Hello
please excuse us if the cap has an issue.
Thank you for sending us a photo at [email protected]
thus we can proceed with its exchange.
Best regards
Traclet
5 /5
★★★★★

Order processed and arrived very quickly. Satisfaction with the product

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Acheteur Vérifié
purchased on 05/09/2020
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4 /5
★★★★☆

Good product. Fast and careful shipping

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Acheteur Vérifié
purchased on 06/09/2020
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5 /5
★★★★★

Very comprehensive and precise site. Easy to make the right choice the first time!

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Acheteur Vérifié
purchased on 05/09/2020
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 07/09/2020
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