★★★★★
based on 35293 reviews published
Latest customer reviews
Very good
The boater corresponds exactly to the photo presented on your site. Perfect packaging for shipping, I picked up the package at the post office without any damage. I renew 'very good'. Thank you
It's an efficient service
Very good, impeccable service, careful
Very good!
Product conforms. Serious packaging. Fast shipping. Perfect.
Catastrophic... long delivery, very very long to Rouen... I am returning a hat that does not fit, and after multiple phone calls to a very friendly reception where I specify several times that it is to my address in Paris that I must be delivered, I am told yes yes we understood... after a month of delay, the new hat is delivered... to Rouen.
Yes, the first delivery was correct rather quick given the COVID situation.
For the exchange, the post software did not take into account our address change. And we therefore sent it to your address in Rouen.
We try to do our best but unfortunately we could not change it.
We hoped for some leniency.
However, we hope that the hat satisfies you and that you will return to our site.
Best regards
Traclet
Very large selection, quality items, serious.
Beautiful selection of hats but the descriptions are not precise enough.
Deadline respected, good reception at the delivery point
Very good packaging, fast delivery despite the difficulties related to COVID-19.
Very nice finish, the hat fits me perfectly, fast delivery, nothing to complain about
Flawless service
Very nice cap, everything is fine,
We cannot give a delivery review given the current situation.
Serious site, attentive and very available staff, I asked to change my hat for a TILLEY LMT6 olive green. Super quality in accordance with the description, perfect size. I highly recommend this site.
Bad packaging: 1 sheet of paper.
All our hats like Borsalino deliver their hats wrapped in tissue paper.
Please let us know how you would like to receive your hat?
Best regards
Traclet
Fast delivery, product meets my expectations. Perfect
Fast delivery, item arrives in perfect condition
Good, nothing to report.
Relatively well-made site, in case of questions, effective phone exchange, products very well detailed.
Very neat package and caps ready to wear
The item is completely in accordance with its description. The only point that leaves something to be desired is the shipping. Once the hat was purchased, I received an email saying that it was no longer in stock, so the reception was very long; fortunately, it was not an urgent gift. It would be good to warn about stock shortages before purchase.
Thank you for your comment.
For the delay, it was indicated during the size selection.
A second time in the order summary.
And a third time by email.
Best regards
Traclet
The lockdown significantly delayed the delivery. However, once normalcy was restored, the cap arrived; the size and model perfectly matched my expectations. The cap is well-made and exudes quality. I am very satisfied with my purchase.
Perfect hat as described. However, there was a delay in delivery, but perhaps due to the current situation.
Fast delivery. Perfect packaging.
Very well-designed site, many choices.. a customer for several years
Delivery in 24-48h on the product sheet. Shipped 12 days later following a demand through PayPal. And while I had indicated that given the delay I was canceling my purchase. So the package was shipped, which will stay 10 days in storage before returning to the seller, as I am no longer there to retrieve it.
Important selection and good product descriptions.
This company collects payment before delivery. After several reminders by email, I finally received an explanation. The cause being the lockdown. This does not excuse the early withdrawal without my consent. Very unpleasant on the phone. Too bad!!!! Despite the quality, I will not order from them again.
Yes, payment is made at the time of purchase like most internet sites do. Even Amazon does this.
If you wish to make a payment upon shipment, you can do so by check and in that case, the payment is made upon shipment of the goods.
Best regards
Traclet
Beautiful products. Very pleasant phone reception.
Satisfied with my order, very beautiful quality hat that meets my expectations.
A site that is truly remarkable for its clarity.
Superb Panama hat as per my order. Excellent delivery time considering the context. Free hat box. Top-notch.
Very fast and good quality.
Identical to the proposal on the site, size 53 perfect for a 'small' head, beautiful product from France. Second perfect order, I recommend these French products.
Hat received, matching the description. Fast delivery. Perfect.
Very good quality.
Very good product, good price.
Perfect.