Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
É
Éric H.
Rating: 5 out of 5
following a purchase from 18/01/2026
Perfect.. As always! Thank you
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Response from Chapellerie Traclet
Hello Éric,
Thank you so much for your flattering review! We are delighted to know that you are satisfied with your experience on our site. Your loyalty encourages us to continue offering you the best. See you soon at Chapellerie Traclet !
Best regards,
The Chapellerie Traclet team
G
Gaëtan B.
Rating: 5 out of 5
following a purchase from 18/01/2026
perfect
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Response from Chapellerie Traclet
Dear Gaëtan, we warmly thank you for your flattering review and for the maximum rating you gave us. We are delighted to learn that you had a perfect experience on our site "Chapellerie Traclet". Do not hesitate to come back to us for any questions or future needs.
G
Gilles G.
Rating: 5 out of 5
following a purchase from 16/01/2026
Fast delivery, well packaged
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Response from Chapellerie Traclet
Hello Gilles,
We warmly thank you for your flattering review and are delighted to learn that your order was delivered quickly and in perfect condition. Your satisfaction is our priority, and we hope to welcome you again on our site "Chapellerie Traclet."
L
Lubin B.
Rating: 4 out of 5
following a purchase from 13/12/2025
Quality product, however, given the lack of speed, supply disruption, I only give 4 stars although the seller managed my call well
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Response from Chapellerie Traclet
Hello Lubin,
We sincerely thank you for your feedback and for your 4 stars. We are delighted to learn that you appreciate the quality of our products and the handling of your call. We do our best to improve the speed of our service, and we take your comments regarding supply shortages into account. Your satisfaction is our priority, and we hope to welcome you again soon with an even better experience.
Best regards,
The Chapellerie Traclet team
B
Benoit J.
Rating: 5 out of 5
following a purchase from 17/01/2026
Product conforms to the expected quality! Perfect!
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Benoit. We are delighted to learn that our product met your expectations in terms of quality. Your satisfaction is our priority, and we hope to see you soon on our "Chapellerie Traclet" site.
L
Lori A.
Rating: 5 out of 5
following a purchase from 18/01/2026
Wonderful company!
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Response from Chapellerie Traclet
Hello Lori,
Thank you very much for your flattering review! We are delighted to hear that you had a positive experience with our hat shop. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
Best regards,
The Traclet Hat Shop Team
J
Jeanine P.
Rating: 4 out of 5
following a purchase from 17/01/2026
Good evening, I am really delighted with my hat order for my son. Very good quality, and thank you for the making.
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Response from Chapellerie Traclet
Good evening Jeanine,
We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with the quality of the hat ordered for your son. Your satisfaction is our priority, and we are happy that our creation met your expectations. We look forward to seeing you again on our site for your future purchases.
Best regards,
The Traclet Hat Team
M
Martine H.
Rating: 5 out of 5
following a purchase from 07/01/2026
Great choice and a lot of originality, there is something for everyone. Serious site, quality products, impeccable service.
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Response from Chapellerie Traclet
Dear Martine,
Thank you very much for your flattering review! We are delighted that our selection and the quality of our products have met your expectations. Your satisfaction is our priority, and your positive comments motivate us to continue on this path. See you soon on our site!
Best regards,
The Chapellerie Traclet team
D
Dany G.
Rating: 5 out of 5
following a purchase from 19/01/2026
satisfied with the hats or caps that I order nothing more
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Response from Chapellerie Traclet
Hello Dany,
Thank you very much for your 5/5 review! We are delighted to hear that you are satisfied with your hats and caps. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
R
Raphael S.
Rating: 5 out of 5
following a purchase from 18/01/2026
Very satisfied with my purchase and the quick delivery time
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Raphaël. We are delighted to hear that you are satisfied with your purchase and the speed of our delivery service. We look forward to seeing you again on our "Chapellerie Traclet" site!
P
Patricia M.
Rating: 5 out of 5
following a purchase from 17/01/2026
In accordance with the description and fast shipping
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Response from Chapellerie Traclet
Dear Patricia, we warmly thank you for your flattering review. We are delighted to learn that our products met your expectations and that you benefited from a fast delivery. Your satisfaction is our priority and we hope to have the pleasure of welcoming you again on our "Chapellerie Traclet" site.
L
Luc B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very happy with this purchase from the Traclet hat shop. The exchange for a smaller size went very well.
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Response from Chapellerie Traclet
Hello Luc,
Thank you very much for your positive feedback and your 5/5 rating! We are delighted to hear that your shopping experience and the exchange went well. Your satisfaction is our priority. We look forward to serving you again!
Best regards,
The Traclet Hat Shop Team
P
Patrice F.
Rating: 5 out of 5
following a purchase from 16/01/2026
very nice cap and good quality. fast delivery. I am very satisfied
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Response from Chapellerie Traclet
Hello Patrice,
Thank you very much for your flattering review! We are delighted that you like the cap and that the delivery was quick. Your satisfaction is our priority, and your feedback motivates us to continue offering quality products. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
M
Muriel R.
Rating: 5 out of 5
following a purchase from 08/01/2026
Perfect quality, and fast delivery.
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Response from Chapellerie Traclet
Hello Muriel,
Thank you very much for your positive feedback and your compliments on the quality of our products as well as our delivery service. We are delighted to know that you are satisfied with your experience at Chapellerie Traclet. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
V
Valerie L.
Rating: 5 out of 5
following a purchase from 12/01/2026
Impeccable
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Response from Chapellerie Traclet
Dear Valerie,
Thank you very much for your flattering comment and your perfect score of 5/5. We are delighted to hear that you found our service impeccable. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back very soon to our site.
Sincerely,
The Chapellerie Traclet team
S
Shane S.
Rating: 5 out of 5
following a purchase from 15/01/2026
It's perfect, top-notch
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Response from Chapellerie Traclet
Hello Shane,
Thank you very much for your flattering review! We are delighted that our hat shop has satisfied you. Your satisfaction is our priority. See you soon on our website!
Best regards,
The Traclet Hat Shop Team
V
Véronique A.
Rating: 2 out of 5
following a purchase from 08/01/2026
Hat supposedly one size fits all but it is too big!
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Response from Chapellerie Traclet
Hello Véronique,
Thank you for taking the time to share your opinion. We are sorry to hear that the size of your hat does not suit you. Please feel free to contact us, we would be happy to help you find the ideal size. Your satisfaction is our priority.
Best regards,
The Traclet Hat Shop Team
M
Mickael T.
Rating: 5 out of 5
following a purchase from 15/01/2026
beautiful hat, it's perfect
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, MICKAEL. We are delighted that you are satisfied with your beautiful hat and hope to welcome you back very soon on our "Chapellerie Traclet" site. Do not hesitate to reach out to us for any other requests!
H
Hananel P.
Rating: 5 out of 5
following a purchase from 15/01/2026
Serious company. A small detail regarding this order of grey felt fedora. I would have appreciated a clarification regarding the quality of the felt, although the classification seems to be relative: 10X, 20X?
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Response from Chapellerie Traclet
Thank you very much, Hananel, for your flattering review and your perfect rating. We are delighted that you enjoyed your experience at Chapellerie Traclet. Regarding your question about the quality of the felt of your gray Fedora, we appreciate your feedback and we are committed to providing more detailed information in our product sheets.
For the 10X and 20X qualities, it is mainly the quality of the felt, especially on Stetson or American brands.
For this model, do not hesitate to contact us directly for any other questions. We look forward to seeing you again soon!
J
Jassère R.
Rating: 5 out of 5
following a purchase from 15/01/2026
Very satisfied
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Response from Chapellerie Traclet
Hello Jassère,
Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team.
E
Eric L.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very good qualities
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Response from Chapellerie Traclet
Hello Eric,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciate the quality of our products. Your satisfaction is our priority, and we hope to see you soon on our site to discover our new collections.
Best regards,
The Traclet Hat Team
G
Gerard L.
Rating: 5 out of 5
following a purchase from 14/01/2026
delays kept product in line with expectations
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Response from Chapellerie Traclet
Dear Gérard, we sincerely thank you for your perfect rating of 5/5. We are delighted to learn that the product met your expectations and that the delivery times were respected. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
J
Julien S.
Rating: 1 out of 5
following a purchase from 08/12/2025
The material has changed
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Response from Chapellerie Traclet
Hello Julien,
Thank you for your feedback and we are sorry to hear that our product did not meet your expectations.
What is the issue with the material?
Best regards,
The Chapellerie Traclet team
J
Jacques R.
Rating: 5 out of 5
following a purchase from 09/01/2026
Perfect!
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Response from Chapellerie Traclet
Hello Jacques,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that our site "Chapellerie Traclet" suits you. Your satisfaction is our priority. Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
A
Alain G.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect, thank you very much.
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Response from Chapellerie Traclet
Hello Alain,
A big thank you for your review! We are delighted that your experience with Chapellerie Traclet was perfect. Looking forward to seeing you again soon!
Best regards,
The team at Chapellerie Traclet
M
Martha R.
Rating: 5 out of 5
following a purchase from 30/12/2025
easy to use
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Response from Chapellerie Traclet
Hello Martha,
Thank you very much for your positive feedback! We are delighted to hear that our site seemed easy for you to use. Your satisfaction is our priority and your feedback motivates us to continue improving our services.
See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
Y
Yannn P.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect
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Response from Chapellerie Traclet
Hello YANNN,
We warmly thank you for your positive review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority and your feedback encourages us to maintain our quality of service.
We look forward to seeing you again soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
L
Laetitia P.
Rating: 5 out of 5
following a purchase from 22/11/2025
Very good quality, very responsive customer service. I recommend.
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Response from Chapellerie Traclet
Dear Laetitia,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with the quality of our products as well as our customer service. Your recommendation is greatly appreciated and encourages us to continue offering the best to our clientele.
Best regards,
The Traclet Hat Shop Team.
M
Martin J.
Rating: 4 out of 5
following a purchase from 16/12/2025
It took me almost a month to receive the order without any intermediate apology for the delay.
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Response from Chapellerie Traclet
Hello Martin, we thank you for your feedback and apologize for the delivery delay of your order. Your experience is important to us and we strive to improve our service to avoid such situations in the future. Please do not hesitate to contact us for any further questions or concerns.
M
Martine V.
Rating: 5 out of 5
following a purchase from 12/01/2026
excellent
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Response from Chapellerie Traclet
Dear Martine,
We sincerely thank you for your flattering comment and for the 5-star rating you gave us. Your satisfaction is our priority, and we are delighted that you found our service excellent. Do not hesitate to come back to see us for your future purchases.
Best regards,
The Chapellerie Traclet team
A
Alain H.
Rating: 5 out of 5
following a purchase from 13/01/2026
Great, fast delivery the docker is very good.
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Response from Chapellerie Traclet
Dear Alain,
We warmly thank you for your positive feedback and your rating of 5/5. We are delighted to hear that you are satisfied with your order and the speed of delivery. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
D
Didier B.
Rating: 5 out of 5
following a purchase from 14/01/2026
Perfect
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Response from Chapellerie Traclet
Dear Didier,
We sincerely thank you for your flattering review and for the maximum rating you give us. We are delighted to learn that your experience with Chapellerie Traclet met your expectations. Your satisfaction is our priority, and we will be happy to welcome you again.
Best regards,
The Chapellerie Traclet team
S
Solene G.
Rating: 5 out of 5
following a purchase from 13/01/2026
Delivered quickly and very well packaged. Quality cap.
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Response from Chapellerie Traclet
Dear Solène, we sincerely thank you for your flattering review. We are delighted to learn that you are satisfied with the speed of delivery and the quality of our cap. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
P
Patrick R.
Rating: 5 out of 5
following a purchase from 10/01/2026
Product conforms and is of quality
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Response from Chapellerie Traclet
Mr. Patrick, we sincerely thank you for your flattering review. We are delighted to learn that you found our products compliant and of quality. Your satisfaction is our priority, and we hope to see you again soon on our site.
L
Laure B.
Rating: 5 out of 5
following a purchase from 08/11/2025
Excellent!
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Response from Chapellerie Traclet
Dear Laure,
We sincerely thank you for your positive review on our site "Chapellerie Traclet". We are delighted that your experience met your expectations and we hope to see you again very soon among our customers.
Best regards,
The Chapellerie Traclet team
M
Marie-José L.
Rating: 5 out of 5
following a purchase from 04/01/2026
Perfect! I am satisfied
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Response from Chapellerie Traclet
Dear Marie-José,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority and we strive to always offer the best to our customers. We look forward to seeing you again soon!
G
Guy M.
Rating: 5 out of 5
following a purchase from 12/01/2026
Fast delivery, product conforms to the description
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Guy. We are delighted to learn that you were satisfied with the speed of our delivery as well as the conformity of our products. Your satisfaction is our priority, and we hope to see you again soon on our site.
C
Cathy G.
Rating: 5 out of 5
following a purchase from 13/01/2026
Everything is perfect
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Response from Chapellerie Traclet
Hello Cathy,
A big thank you for your flattering review! We are delighted that our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
R
Richard J.
Rating: 5 out of 5
following a purchase from 11/01/2026
Perfect
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Response from Chapellerie Traclet
Dear Richard,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you found your experience with Chapellerie Traclet perfect. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again soon.
Best regards,
The Chapellerie Traclet team
N
Nathalie C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Great choice, unbeatable quality-price ratio, quality packaging, fast and efficient.
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Response from Chapellerie Traclet
Hello Nathalie,
We sincerely thank you for your flattering review and for the perfect rating of 5/5. We are delighted that our wide range of products, as well as our quality-price ratio, fully satisfied you. Your appreciation of our packaging and the speed of our service encourages us to maintain these standards. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team.
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