Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
É
Étienne M.
Rating: 5 out of 5
following a purchase from 10/01/2026
Excellent transaction. Thank you
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Response from Chapellerie Traclet
Hello Étienne,
We sincerely thank you for your flattering comment and for the rating of 5/5. We are delighted to learn that your transaction went well. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
E
Eloi C.
Rating: 5 out of 5
following a purchase from 11/01/2026
Serious and operational seller... The Russian chapka I received was labeled in a smaller size, which upset me as I was not warned... Very well designed original product, of quality, fulfilling its role of keeping warm very well.
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Response from Chapellerie Traclet
Dear Eloi,
We warmly thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you appreciate the artisanal quality of your Russian chapka. We apologize for the confusion regarding the size and take note of your feedback to improve our communication on this matter. Your satisfaction is our priority and we hope to see you again soon on our site.
Sincerely,
The Chapellerie Traclet team
C
Catherine P.
Rating: 5 out of 5
following a purchase from 11/01/2026
-
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Response from Chapellerie Traclet
Hello Catherine,
Thank you very much for your positive review and your 5-star rating! We are delighted that you are satisfied with your experience on our site "Chapellerie Traclet". Don't hesitate to come back to see us for your next hat desires.
See you soon!
The Chapellerie Traclet team
M
Michaël J.
Rating: 5 out of 5
following a purchase from 11/01/2026
very satisfied with my trilby hat
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Michaël. We are delighted to hear that you are very satisfied with your trilby hat and hope to see you soon on our site to discover other models. Your satisfaction is our priority!
H
Hamza H.
Rating: 5 out of 5
following a purchase from 09/01/2026
Flawless!
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Response from Chapellerie Traclet
Hello Hamza,
Thank you very much for your feedback! We are delighted that you had an impeccable experience on our site. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
A
Abdelhak E.
Rating: 4 out of 5
following a purchase from 10/01/2026
I am satisfied with the speed
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Response from Chapellerie Traclet
Hello Abdelhak,
We sincerely thank you for your feedback and are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and we constantly strive to improve our offering. Do not hesitate to reach out to us for any future needs.
Best regards,
The Traclet Hat Shop Team
F
Frédérique S.
Rating: 5 out of 5
following a purchase from 10/01/2026
Perfect
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Response from Chapellerie Traclet
Hello Frédérique,
We warmly thank you for your flattering review and are delighted that our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority and we hope to see you again very soon for new experiences.
Best regards,
The Chapellerie Traclet team.
R
Régine F.
Rating: 5 out of 5
following a purchase from 11/01/2026
Very fast delivery
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Response from Chapellerie Traclet
Hello Régine,
Thank you very much for your flattering comment! We are delighted to learn that you appreciated the speed of our delivery. Your satisfaction is our priority and your feedback encourages us to continue in this direction. See you soon on our "Chapellerie Traclet" site!
Best regards,
The Chapellerie Traclet team.
J
Jean Marie R.
Rating: 5 out of 5
following a purchase from 09/01/2026
Fast delivery, nothing to complain about.
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Response from Chapellerie Traclet
Dear Jean Marie,
We sincerely thank you for your flattering review and for the 5/5 rating. We are delighted to learn that you were satisfied with the speed of our delivery service. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
R
Renaud B.
Rating: 5 out of 5
following a purchase from 10/01/2026
I ordered 4 berets on Saturday. The following Thursday I received 1. I called Traclet to inform them. Immediate reaction, I received the 3 missing berets on Saturday. Bravo for the reaction!
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Response from Chapellerie Traclet
Dear Renaud,
We sincerely thank you for your flattering review and are delighted to learn that your issue was resolved quickly. Your satisfaction is our priority, and we always strive to respond promptly to our customers' requests. Please do not hesitate to reach out to us for any other orders or questions.
Best regards,
The Chapellerie Traclet team
C
Christian L.
Rating: 5 out of 5
following a purchase from 10/01/2026
Perfect Thank you
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Response from Chapellerie Traclet
Hello Christian,
Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you had a perfect experience with us. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
J
Jérôme L.
Rating: 5 out of 5
following a purchase from 10/01/2026
Very good site, very good quality-price ratio, fast shipping. Product made in France.
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Response from Chapellerie Traclet
Hello Jérôme,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are satisfied with the quality of our products and the speed of our service. Your support for French manufacturing is particularly dear to us. We look forward to seeing you on our site for your next orders!
Best regards,
The Traclet Hat Team.
H
Herve C.
Rating: 5 out of 5
following a purchase from 06/01/2026
Hello. Everything I hoped for.
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Response from Chapellerie Traclet
Hello Hervé,
We sincerely thank you for your flattering review. We are delighted to learn that our site has met your expectations and we hope to have the pleasure of serving you again soon.
S
Sandra S.
Rating: 5 out of 5
following a purchase from 11/01/2026
A lovely hat, just as I had pictured it - extremely happy with the product, the packing and the prompt delivery.
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Response from Chapellerie Traclet
Dear Sandra, we sincerely thank you for your flattering review and are delighted to learn that your hat perfectly meets your expectations. Your satisfaction is close to our heart, and we strive to always offer quality products accompanied by careful service. We look forward to seeing you again on our site, Chapellerie Traclet!
O
Oliviet M.
Rating: 5 out of 5
following a purchase from 10/01/2026
Very good
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Response from Chapellerie Traclet
We warmly thank you for your positive review, Oliviet. We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Do not hesitate to reach out to us for any questions or further needs, we will be happy to assist you.
P
Philippe S.
Rating: 5 out of 5
following a purchase from 10/01/2026
Fast delivery and no problems
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Response from Chapellerie Traclet
Hello Philippe,
We sincerely thank you for your positive review and your 5-star rating. We are delighted to hear that you appreciated the speed of our delivery. Your satisfaction is our priority, and we are happy to have met your expectations. Please feel free to reach out to us for your next purchases.
Best regards,
The Traclet Hat Shop Team
J
Jean-Luc C.
Rating: 5 out of 5
following a purchase from 11/01/2026
Flawless!
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Response from Chapellerie Traclet
Hello Jean-Luc,
Thank you very much for your flattering review! We are delighted to know that you are satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority. See you very soon!
Best regards,
The Chapellerie Traclet team
J
Julien B.
Rating: 5 out of 5
following a purchase from 11/01/2026
Beautiful quality product and true to what is advertised. Delighted with my purchase.
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Response from Chapellerie Traclet
Dear Julien,
We sincerely thank you for your review and for the maximum rating you gave us. We are delighted to learn that you are satisfied with the quality of your purchase and that it meets your expectations. Your satisfaction is our priority, and we hope to welcome you again soon in our hat shop.
Best regards,
The Traclet Hat Shop Team
S
Sabrina G.
Rating: 5 out of 5
following a purchase from 10/01/2026
Very nice gloves, very satisfied
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Response from Chapellerie Traclet
Dear Sabrina,
Thank you very much for your flattering review! We are delighted to hear that you find our gloves very pretty and that you are satisfied with your purchase. Your satisfaction is our priority.
We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
M
Magalie B.
Rating: 5 out of 5
following a purchase from 14/12/2025
Quick delivery, beret of very good quality. I recommend
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Response from Chapellerie Traclet
Dear Magalie,
Thank you very much for your positive feedback and your recommendation! We are delighted that you are satisfied with the quality of our beret and the speed of our service. We look forward to seeing you again on our site.
Best regards,
The Chapellerie Traclet team
A
Arnaud L.
Rating: 5 out of 5
following a purchase from 31/12/2025
Product conforms to its description and good quality-price ratio
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Response from Chapellerie Traclet
Hello Arnaud,
We sincerely thank you for your flattering review and your 5-star rating on our site "Chapellerie Traclet". We are delighted to learn that our product met your expectations and that you appreciate the quality-price ratio. Your satisfaction is our priority, and we hope to see you again soon for new shopping experiences.
Best regards,
The Chapellerie Traclet team.
E
Elisabeth D.
Rating: 4 out of 5
following a purchase from 26/12/2025
I ordered a hat that was out of stock and I didn't get any information about it... Three weeks later I received it... otherwise everything else was great... The hat is of good quality
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Response from Chapellerie Traclet
Dear Elisabeth,
Thank you very much for your feedback and for the 4/5 rating! We are sorry to hear that you were not informed about the stock shortage of your hat. We remain attentive to improve our communication. We are glad that the quality of the hat meets your expectations and hope to see you again soon on our website.
Best regards,
The Traclet Hat Team
B
Bertrand D.
Rating: 5 out of 5
following a purchase from 19/12/2025
Fast delivery and very good service in case of return for a size problem.
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Response from Chapellerie Traclet
Dear Bertrand,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted to hear that you benefited from a fast delivery and efficient service for your return. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
E
Elza S.
Rating: 4 out of 5
following a purchase from 15/12/2025
The hat met my expectations, but the delivery time really disappointed me.
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Response from Chapellerie Traclet
Hello Elza,
Thank you very much for your feedback and your rating of 4/5. We are delighted to hear that the hat met your expectations. We are sorry to learn that the delivery time did not meet your hopes. We are constantly working to improve our services and your comments are valuable to us. Please do not hesitate to contact us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
J
Jean-François L.
Rating: 2 out of 5
following a purchase from 18/12/2025
I find that Traclet is a bit forceful: I was offered a credit note instead of an exchange. The return fees when making an exchange might be a bit excessive. Everyone knows that in fashion you don't find the "shoe that fits" on the first try. After my return was accepted, I heard nothing: received? not received? Also no information about my new order which apparently was delayed. It took a very long time... with no news! However, I was not disappointed with the replacement order (but I knew the brand).
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Response from Chapellerie Traclet
Hello Jean-François,
Thank you for taking the time to share your experience. We are sorry to hear that the exchange process did not go as you would have liked. Your feedback is valuable and we take it into account to improve our service. We are glad that you are satisfied with your replacement order and remain at your disposal for any questions.
Best regards,
The Chapellerie Traclet team
M
Michel A.
Rating: 5 out of 5
following a purchase from 06/01/2026
If Toulon still finds accessories for hat wearers. It is becoming rare thank you for existing
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Response from Chapellerie Traclet
Dear Michel,
We sincerely thank you for your flattering review and for your support of our hat shop. We are delighted to know that you found a selection of accessories for hat wearers with us. Your satisfaction is our priority, and we are committed to continuing to offer quality products. We look forward to welcoming you again very soon!
Best regards,
The Traclet Hat Shop Team
M
Magali D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very nice article
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Response from Chapellerie Traclet
Dear Magali,
Thank you very much for your flattering review! We are delighted that you like our article. We look forward to seeing you on our site soon.
Best regards,
The Chapellerie Traclet team
D
Denise M.
Rating: 5 out of 5
following a purchase from 26/12/2025
this is my 2nd purchase and I am very happy!!! don't hesitate, the quality is exceptional and in the street I am very noticed with this very original scarf hat!!!
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Response from Chapellerie Traclet
Dear Denise,
We warmly thank you for your flattering feedback and for your loyalty to Chapellerie Traclet! We are delighted to learn that you are satisfied with your second purchase and that our scarf hat attracts so much attention. Your satisfaction is our greatest reward. See you very soon for new discoveries!
Best regards,
The Chapellerie Traclet team
E
Evelyne C.
Rating: 5 out of 5
following a purchase from 09/01/2026
Very good fast delivery, perfect; just two things: this beret could be more carefully packaged (rigid packaging) and especially remove the price from the tag as this is a gift fortunately I noticed it
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Response from Chapellerie Traclet
Dear Evelyne, we thank you immensely for your positive feedback and constructive remarks. We take note of your suggestion regarding the packaging and price label to improve our service. We are delighted that you are satisfied with the fast delivery and hope to see you again soon on our site.
P
Patricia H.
Rating: 5 out of 5
following a purchase from 09/01/2026
Always satisfied with my purchases from this merchant. Quality, choice, packaging, and shipping. Too bad there isn't a store in PARIS because I would buy more.
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Response from Chapellerie Traclet
Dear Patricia, we sincerely thank you for your flattering review and your trust in Chapellerie Traclet. We are delighted that the quality of our products and services meets your satisfaction. We take note of your suggestion regarding a possible store in Paris and will be sure to consider it for the future.
J
Jean Paul B.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very beautiful
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Response from Chapellerie Traclet
Hello Jean Paul,
We warmly thank you for your flattering comment and your perfect score of 5/5. We are delighted that our hats have managed to charm you. Do not hesitate to come back and visit us on our site to discover our new collections.
Best regards,
The Traclet Hat Team
D
David C.
Rating: 5 out of 5
following a purchase from 27/12/2025
The ordered product is in accordance with what I wanted. It is of very good quality and handmade
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Response from Chapellerie Traclet
Hello David,
We warmly thank you for your flattering review and for the 5/5 rating! We are delighted to learn that the product you ordered perfectly meets your expectations and that you appreciate the quality of our artisanal craftsmanship. Your satisfaction is our priority, and we are happy to have satisfied you. Please do not hesitate to come back to us for your future purchases.
Best regards,
The Chapellerie Traclet team
D
Dominique R.
Rating: 5 out of 5
following a purchase from 07/01/2026
Very beautiful hat
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Response from Chapellerie Traclet
Hello Dominique,
We sincerely thank you for your positive review and for your compliments on our hats. We are delighted that you are satisfied with your purchase! Don't hesitate to come back and see us.
Best regards,
The Chapellerie Traclet team
F
Fabienne F.
Rating: 5 out of 5
following a purchase from 09/01/2026
Fast delivery, well protected, too bad there is no nice box as it is for a gift... Not yet given....so the recipient's opinion not yet received : )
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Response from Chapellerie Traclet
Hello Fabienne,
Thank you very much for your warm review and your perfect rating! We are delighted to hear that the delivery was quick and that your order was well protected. We take note of your comment regarding the packaging for gifts. Hoping that the recipient will appreciate the hat! Please feel free to reach out to us for any questions or needs.
Best regards,
The Chapellerie Traclet team
H
Henri C.
Rating: 5 out of 5
following a purchase from 04/12/2025
Perfect
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Response from Chapellerie Traclet
Hello Henri,
A big thank you for your positive feedback! We are delighted that you are satisfied with your experience on our site "Chapellerie Traclet". Your support motivates us to continue improving our services.
See you soon,
The Chapellerie Traclet team
C
Christian H.
Rating: 5 out of 5
following a purchase from 07/01/2026
Very good!!!
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Response from Chapellerie Traclet
Dear Christian, we sincerely thank you for your flattering review and are delighted to hear that you had a positive experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to welcome you again soon.
D
Danielle H.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very good, fast delivery, package in good condition, hat corresponding to the description, happy with my purchase.
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Response from Chapellerie Traclet
Dear Danielle,
We sincerely thank you for your valuable feedback and are delighted to learn that you are satisfied with your purchase at Chapellerie Traclet. Your satisfaction is our priority, and we are happy that the delivery, as well as the hat, met your expectations. Please do not hesitate to reach out to us for your future purchases.
Best regards,
The Chapellerie Traclet team.
E
Emilien L.
Rating: 5 out of 5
following a purchase from 20/12/2025
In accordance with the order, deadlines respected, I recommend.
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Response from Chapellerie Traclet
Hello Emilien,
Thank you very much for your positive feedback and your recommendation! We are delighted that your order met your expectations and that the deadline was respected. We look forward to serving you again!
Best regards,
The Traclet Hat Shop team.
G
Gerard C.
Rating: 5 out of 5
following a purchase from 21/12/2025
I would like to tell you to keep your customers informed as soon as a product is out of stock.
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Response from Chapellerie Traclet
Dear Gérard,
We warmly thank you for your 5/5 rating and for your relevant suggestion. We understand the importance of keeping our customers informed about product availability. Rest assured that we are taking your feedback into consideration to improve our communication. Please do not hesitate to contact us if you have any other ideas or comments.
Best regards,
The Chapellerie Traclet team
F
Frederic B.
Rating: 5 out of 5
following a purchase from 08/01/2026
Excellent.
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Response from Chapellerie Traclet
Hello Frédéric,
Thank you very much for your feedback regarding our site "Chapellerie Traclet". We are delighted that you had an excellent experience. Don't hesitate to come back and see us soon!
Best regards,
The Chapellerie Traclet team
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