9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Thank you, I was very pleased.

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Serdar E.
purchased on 10/07/2025
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4 /5
★★★★☆

Very good quality product but almost a month to receive the product which was supposed to be delivered in 24/48 (delivery times announced by the site)

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Caroline D.
purchased on 01/07/2025
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5 /5
★★★★★

Perfect, thank you.

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Anthony V.
purchased on 22/07/2025
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5 /5
★★★★★

Very satisfied. My order arrived on time as expected.

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Marie Jose M.
purchased on 12/07/2025
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5 /5
★★★★★

The site is very relevant, the products are of quality, the advice is worthy of good professionals: a 100% positive experience.

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Anne A.
purchased on 19/07/2025
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5 /5
★★★★★

Very fast delivery and very good.

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Michelle K.
purchased on 22/07/2025
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5 /5
★★★★★

Yes, we can talk about a serious site, I ordered, it arrived quickly, well packaged, the inside of the package was neat.

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Jacques R.
purchased on 19/07/2025
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4 /5
★★★★☆

I find the website a bit slow to respond

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Régis L.
purchased on 22/07/2025
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5 /5
★★★★★

Top-notch, easy to use, fast shipping, I highly recommend.

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Kiennemann J.
purchased on 24/07/2025
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5 /5
★★★★★

No comment.

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Agnes Agatha A.
purchased on 13/07/2025
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5 /5
★★★★★

Perfect catalog and quality.

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Philippe D.
purchased on 21/07/2025
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5 /5
★★★★★

Fast reception, product as described.

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Mickael B.
purchased on 19/07/2025
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1 /5
★☆☆☆☆

I still haven't received anything

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Claude B.
purchased on 19/07/2025
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Answer from Chapellerie Traclet
Hello,
We are sincerely sorry to hear that you have not yet received your order. Your satisfaction is our priority, and we understand how frustrating this can be. We thank you for your patience and are doing everything we can to resolve this issue quickly.
According to the tracking, the package is arriving on Wednesday, July 30 at your pickup point
https://www.laposte.fr/outils/suivre-vos-envois?code=9H00292733020
A complaint has been made today, please excuse us for this inconvenience beyond our control.
Best regards,
Traclet
5 /5
★★★★★

Wide choice, fast and tracked shipping and delivery. Reasonable prices.

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Miguel B.
purchased on 12/07/2025
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1 /5
★☆☆☆☆

Not received yet

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Jean Claude L.
purchased on 27/06/2025
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Answer from Chapellerie Traclet
Hello,
We are sorry to hear that you have not yet received your order. We understand how frustrating this can be and we thank you for your patience.
The order should arrive at the pickup point on Wednesday
here is the Colissimo tracking
https://www.laposte.fr/outils/suivre-vos-envois?code=9M00858213713
please excuse us for this delay.
Best regards,
Traclet
5 /5
★★★★★

Wonderful, very nice quality of products and impeccable delivery. Bravo!

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Christelle L.
purchased on 20/07/2025
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3 /5
★★★☆☆

Issues with the size, I followed the guidelines saying to take the larger size and it is too big, I had to return the hat and pay the full return cost, it's not very customer-friendly, I expected to have a return label or a contribution to the return. I am waiting for my hat in the right size, to see if everything is fine. Best regards

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Serge L.
purchased on 19/07/2025
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5 /5
★★★★★

Perfect service.

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Mohamed S.
purchased on 18/07/2025
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5 /5
★★★★★

Very satisfied with my purchase on this site. Fast and compliant shipping, even in the middle of summer!

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Jacques J.
purchased on 21/07/2025
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5 /5
★★★★★

Efficient and precise.

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Dominique D.
purchased on 22/06/2025
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5 /5
★★★★★

Fast as usual and well packaged.

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Julien M.
purchased on 23/07/2025
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5 /5
★★★★★

Responsiveness and professionalism of the contacted people. I had a size problem that was resolved quickly.

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Daniel D.
purchased on 15/07/2025
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5 /5
★★★★★

Easy choice and very fast order processing.

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Les Gabiers De La Lys J.
purchased on 23/07/2025
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5 /5
★★★★★

Product quality and delivery time...the TOP....20/20

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Bruno C.
purchased on 22/07/2025
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5 /5
★★★★★

The product seems very correct.

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Edouard J.
purchased on 20/07/2025
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5 /5
★★★★★

I rarely order online, despite returning the 2 caps I am very satisfied with this purchase. The site seemed simple and practical to me and the variety of your products is complete. I recommend this site.

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Alain K.
purchased on 10/07/2025
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5 /5
★★★★★

Delighted with my first purchase, very nice linen flat cap, appears to be of good quality. But I don't know the cleaning method, nothing is indicated.

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Thierry P.
purchased on 17/07/2025
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5 /5
★★★★★

Easy navigation, by category, by style, clear presentation of models, variations by colors and impossible to make a mistake with the size with the help of the size guide. Prices are in line with the quality of the items and secure payment methods. I recommend this site.

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Armand M.
purchased on 22/07/2025
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5 /5
★★★★★

Beautiful hat perfect for the garden, good size, good for protecting the neck from the sun, lightweight as it is made of straw. Fast home service, hat arrived in good condition.

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Andre C.
purchased on 22/07/2025
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5 /5
★★★★★

Product meets my expectations

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Olivier P.
purchased on 21/07/2025
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5 /5
★★★★★

Exactly as expected, quality product, reasonable price.

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Etienne V.
purchased on 22/07/2025
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5 /5
★★★★★

Received on time

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Nathalie S.
purchased on 16/07/2025
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5 /5
★★★★★

Very nice cowboy hat made of felt manufactured in Mexico

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Thierry C.
purchased on 12/07/2025
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5 /5
★★★★★

The website is easy to navigate, with a great selection of headgear. Prices are quite competitive. I will use Traclet again.

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Alan B.
purchased on 19/07/2025
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5 /5
★★★★★

Order placed on 19.07, a Saturday, shipped on 21.07, Monday, very fast..well done!, arrived on Thursday 24.07 instead of 23.07 because the Post rescheduled the delivery... Gift for my partner who is delighted, quality product as described, maybe a bit more expensive, but justified, unlike the pseudo French site but actually Chinese..! Recommended company and to be bookmarked if you like hats..! Rémy Z.

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Rémy Z.
purchased on 19/07/2025
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4 /5
★★★★☆

Package in very good condition, delivery on time.

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Joel B.
purchased on 18/07/2025
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5 /5
★★★★★

Product conforms and is of quality, received on time, well packaged

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Jean-yves B.
purchased on 18/07/2025
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4 /5
★★★★☆

Perfect but the presence of adhesive hat expanders would be a plus in the order. Well packaged, nothing to say.

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Rémy S.
purchased on 19/07/2025
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5 /5
★★★★★

I recommend, fast and efficient!

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Emery M.
purchased on 19/07/2025
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4 /5
★★★★☆

See comments below

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Jacky G.
purchased on 20/07/2025
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