9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

3 /5
★★★☆☆

A bit disappointed compared to the photo and the color of the fabric

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Acheteur Vérifié
purchased on 19/04/2020
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5 /5
★★★★★

Received our masks quite quickly!! They are SUPER! BRAVO and THANK YOU to you

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Acheteur Vérifié
purchased on 20/04/2020
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5 /5
★★★★★

Nothing negative to say, fast delivery despite the confinement period.

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Acheteur Vérifié
purchased on 16/04/2020
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5 /5
★★★★★

Everything perfect, the journey on the site, speed and delivery, and the STETSON hat box for which there is a clear assembly video.

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Acheteur Vérifié
purchased on 18/04/2020
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5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 19/04/2020
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5 /5
★★★★★

All good

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Acheteur Vérifié
purchased on 14/04/2020
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5 /5
★★★★★

The cap is exactly as described on the site and fits perfectly.

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Acheteur Vérifié
purchased on 18/04/2020
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5 /5
★★★★★

Very pretty and beautiful quality of fabric and craftsmanship

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Acheteur Vérifié
purchased on 18/04/2020
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5 /5
★★★★★

Nothing to complain about

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Acheteur Vérifié
purchased on 18/04/2020
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5 /5
★★★★★

Very satisfied with the service, package arrived as expected, well done

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Acheteur Vérifié
purchased on 17/04/2020
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5 /5
★★★★★

Absolutely perfect!!! Thank you

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Acheteur Vérifié
purchased on 18/04/2020
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2 /5
★★☆☆☆

The hat was delivered late, the package was open. The delivered hat is not the correct model ordered: "Kangol Tropic player" delivered, "Kangol Mowbray gray" ordered.

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Acheteur Vérifié
purchased on 19/04/2020
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Answer from Chapellerie Traclet
hello
Thank you for simply sending us as requested by email a received photo in order to proceed with its replacement with a good return.
In the case where the package is open, as we indicate in our sales conditions but also in all messages like here; refuse the package because we have no proof that the hat has not been stolen.
Regarding the delay, everyone knows that currently with COVID 19, the postal logistics platforms are delayed and especially that they do not operate every day (also indicated on our site)
Thank you for sending us the photo as soon as possible.
Best regards
Traclet
5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 20/04/2020
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5 /5
★★★★★

Item as described, nice color.

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Acheteur Vérifié
purchased on 14/04/2020
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4 /5
★★★★☆

Clear, simple and pleasant site ...

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Acheteur Vérifié
purchased on 16/04/2020
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5 /5
★★★★★

Fast delivery and very well packaged.

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Acheteur Vérifié
purchased on 17/04/2020
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5 /5
★★★★★

Satisfied with the order, the delivery!

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Acheteur Vérifié
purchased on 16/04/2020
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5 /5
★★★★★

Very nice hat, package arrived on time and in good condition.

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Acheteur Vérifié
purchased on 08/04/2020
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5 /5
★★★★★

Very good!!!

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Acheteur Vérifié
purchased on 16/04/2020
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1 /5
★☆☆☆☆

Problem between the photos that represented a Kangool cap but the item was from another brand therefore on top.

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Acheteur Vérifié
purchased on 16/04/2020
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Answer from Chapellerie Traclet
Hello
The cap is indeed a Broner cap and not a Kangol cap
titled
GOLF CAP - BRONER
https://www.chapellerie-traclet.com/fr/kangol/1007-casquette-de-golf.html#/taille-l_58_59_cm
here is the link for the Kangol cap
https://www.chapellerie-traclet.com/fr/kangol/912-tropic-504-ventair-blanc.html#/taille-s_54_55_cm
It is indeed possible to change it if it does not suit
Best regards
Traclet
5 /5
★★★★★

Very good customer service and good follow-up during this troubled period.

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Acheteur Vérifié
purchased on 11/03/2020
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4 /5
★★★★☆

Good circulation on the site to find the product

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Acheteur Vérifié
purchased on 17/04/2020
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5 /5
★★★★★

Very professional

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Acheteur Vérifié
purchased on 16/04/2020
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5 /5
★★★★★

Very good thank you very fast

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Acheteur Vérifié
purchased on 17/04/2020
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5 /5
★★★★★

I am very satisfied with the cap I received. Very nice quality and finish of the product. Completely true to the description. I highly recommend this company for your headwear purchases. (smile)

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Acheteur Vérifié
purchased on 16/04/2020
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5 /5
★★★★★

User-friendly site, easy choice and ordering

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Acheteur Vérifié
purchased on 31/03/2020
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5 /5
★★★★★

I am very satisfied with your site. Best regards

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Acheteur Vérifié
purchased on 16/04/2020
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5 /5
★★★★★

Package arrived on time. Very nice hat. We are very satisfied.

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Acheteur Vérifié
purchased on 15/04/2020
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5 /5
★★★★★

Great selection, easy ordering and fast delivery despite the lockdown. I recommend this site.

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Acheteur Vérifié
purchased on 14/04/2020
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5 /5
★★★★★

Simple, fast, efficient.

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Acheteur Vérifié
purchased on 15/04/2020
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 15/04/2020
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5 /5
★★★★★

2nd order with Traclet, and always very good.

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Acheteur Vérifié
purchased on 06/04/2020
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5 /5
★★★★★

Superb quality, perfect shipping, great packaging well protected Very satisfied with my purchase Thank you for the pen A big thank you to the whole team available during this period Linda from Cannes

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Acheteur Vérifié
purchased on 15/04/2020
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4 /5
★★★★☆

Navigation perfect nothing to complain about however delivery initially 72h I received it after 8 days I contacted customer service because the package was stuck with them without trace of the package otherwise I would have given 5 stars

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Acheteur Vérifié
purchased on 14/04/2020
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5 /5
★★★★★

Very large selection of quality products.

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Acheteur Vérifié
purchased on 16/04/2020
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5 /5
★★★★★

Very satisfied.

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Acheteur Vérifié
purchased on 15/04/2020
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5 /5
★★★★★

Product fully corresponding to the order, very well packaged and arrived well. Thank you and well done

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

First order with this seller, no problem.

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Acheteur Vérifié
purchased on 14/04/2020
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5 /5
★★★★★

Fast delivery despite the lockdown;

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Acheteur Vérifié
purchased on 13/04/2020
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5 /5
★★★★★

Package received very quickly!

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Acheteur Vérifié
purchased on 12/04/2020
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