9.4/10
★★★★★
based on 35165 reviews published

Latest customer reviews

5 /5
★★★★★

Very good site.

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Acheteur Vérifié
purchased on 21/02/2020
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5 /5
★★★★★

Very satisfied.

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Acheteur Vérifié
purchased on 25/02/2020
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5 /5
★★★★★

Very good service, fast; product well presented.

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Acheteur Vérifié
purchased on 25/02/2020
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5 /5
★★★★★

Everything was quick but sometimes difficult to access the next pages. You need to be a little patient and start over.

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Acheteur Vérifié
purchased on 24/02/2020
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5 /5
★★★★★

Fast and hassle-free.

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Acheteur Vérifié
purchased on 24/02/2020
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 21/02/2020
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5 /5
★★★★★

PERFECT.

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Acheteur Vérifié
purchased on 22/02/2020
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5 /5
★★★★★

Despite difficulties in validating an order on the site, the pickup by phone was successful with a very friendly welcome.

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Acheteur Vérifié
purchased on 21/02/2020
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5 /5
★★★★★

NICE FOR DELIVERY AND QUALITY.

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Acheteur Vérifié
purchased on 23/02/2020
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5 /5
★★★★★

Everything is very intuitive, nothing to say!

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Acheteur Vérifié
purchased on 23/02/2020
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5 /5
★★★★★

Clear site, high quality product, perfect colissimo delivery.

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Acheteur Vérifié
purchased on 21/02/2020
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5 /5
★★★★★

Hat TRACLET.

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Acheteur Vérifié
purchased on 22/02/2020
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5 /5
★★★★★

It's just perfect and of quality.

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Acheteur Vérifié
purchased on 22/02/2020
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5 /5
★★★★★

Very good!

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Acheteur Vérifié
purchased on 22/02/2020
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5 /5
★★★★★

Product as described.

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Acheteur Vérifié
purchased on 22/02/2020
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5 /5
★★★★★

Great.

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Acheteur Vérifié
purchased on 23/02/2020
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5 /5
★★★★★

Order received very quickly. The berets are of good quality.

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Acheteur Vérifié
purchased on 21/02/2020
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5 /5
★★★★★

Fast, as described. No issues.

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Acheteur Vérifié
purchased on 23/02/2020
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5 /5
★★★★★

Very good mail order site, nice shop in Roannes.

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Acheteur Vérifié
purchased on 20/02/2020
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1 /5
★☆☆☆☆

I had ordered this hat to give to a friend before he left on a trip, on the site, before buying it, I see that the delivery of the product is estimated between 1 and 2 weeks, so I take it, thinking I would be on time. The hat was ordered on Saturday, January 25, I expected to receive it by Monday, February 10 at the latest. However, I had no news of my order until February 21, the day I was informed that the hat had been shipped, my friend had left more than a week ago. I ended up receiving the package on February 25, more than 15 days after the maximum delivery window indicated on your site. Unbearable.

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Acheteur Vérifié
purchased on 25/01/2020
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5 /5
★★★★★

Correct packaging. Fast delivery.

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Acheteur Vérifié
purchased on 20/02/2020
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5 /5
★★★★★

As usual, at Traclet, it's perfect from A to Z.

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Acheteur Vérifié
purchased on 20/02/2020
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5 /5
★★★★★

The product corresponds perfectly....nothing to say .....I will make other orders

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Acheteur Vérifié
purchased on 03/02/2020
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4 /5
★★★★☆

When there is a stock problem, the information is not given quickly enough Order on 24/01 delivery on 22/02

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Acheteur Vérifié
purchased on 24/01/2020
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5 /5
★★★★★

A lot of choices, practical and easy, fast delivery, I highly recommend

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Acheteur Vérifié
purchased on 24/11/2019
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3 /5
★★★☆☆

The customer must be informed of the supply times! I was left without any news of my order for over a month! I was the one who called once to get information and who came back by email 15 days later!

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Acheteur Vérifié
purchased on 10/01/2020
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5 /5
★★★★★

Very correct patterns and also a great product, THANK YOU. I recommend. René.

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Acheteur Vérifié
purchased on 19/02/2020
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5 /5
★★★★★

Fast, careful and product in accordance with the description. I highly recommend any order made at Traclet!

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Acheteur Vérifié
purchased on 19/02/2020
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5 /5
★★★★★

Serious seller. Fast delivery. The product did not suit me, I was refunded within 3 days after returning the package at my expense.

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Acheteur Vérifié
purchased on 18/02/2020
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2 /5
★★☆☆☆

I had trouble connecting and creating my account. More choices on Kangol beanies please.

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Acheteur Vérifié
purchased on 18/02/2020
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Answer from Chapellerie Traclet
hello
we have taken your remark into account regarding account creation, we will try to improve the creation for our next site updates.
Regarding the Kangol beanies, we remain at your disposal if you do not find the desired model.
Best regards
Traclet
5 /5
★★★★★

Impeccable phone customer service, superb quality and delivery 15 days in advance is perfect, thank you

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

Very fast delivery, satisfied

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Acheteur Vérifié
purchased on 17/02/2020
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5 /5
★★★★★

Fast delivery in serious packaging.

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Acheteur Vérifié
purchased on 17/02/2020
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5 /5
★★★★★

Nothing to say, no problem

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Acheteur Vérifié
purchased on 11/02/2020
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4 /5
★★★★☆

Very good

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Acheteur Vérifié
purchased on 17/02/2020
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5 /5
★★★★★

Easy order

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Acheteur Vérifié
purchased on 17/02/2020
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5 /5
★★★★★

Nothing more to say

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Acheteur Vérifié
purchased on 24/01/2020
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5 /5
★★★★★

Good quality

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Acheteur Vérifié
purchased on 17/02/2020
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1 /5
★☆☆☆☆

Not only were the orders completely delayed, but they were not delivered to the indicated address and were instead made available at an unknown pickup office that is far from being the closest. Result; I am away abroad without any of the three hats I ordered for my trip and now I am bothering my family with proxies and photos of identity documents at an unknown pickup office located somewhere in Kuge... city of Bosnia-Herzegovina... I am furious and unhappy.

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Acheteur Vérifié
purchased on 14/02/2020
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Answer from Chapellerie Traclet
Hello
You must be mistaken.
On one hand, the order is for a hat and a hat box that was delivered to a pickup point.
This package has been at the chosen pickup point since February 17 for three days. This information was noted by email and the code was sent by text.
We have tried to contact you without being able to reach you.
Best regards
Traclet
5 /5
★★★★★

Product very well packaged and received on time, in line with expectations. Thank you.

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Acheteur Vérifié
purchased on 14/02/2020
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