9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

Fast delivery in serious packaging.

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Acheteur Vérifié
purchased on 17/02/2020
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5 /5
★★★★★

Nothing to say, no problem

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Acheteur Vérifié
purchased on 11/02/2020
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4 /5
★★★★☆

Very good

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Acheteur Vérifié
purchased on 17/02/2020
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5 /5
★★★★★

Easy order

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Acheteur Vérifié
purchased on 17/02/2020
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5 /5
★★★★★

Nothing more to say

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Acheteur Vérifié
purchased on 24/01/2020
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5 /5
★★★★★

Good quality

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Acheteur Vérifié
purchased on 17/02/2020
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1 /5
★☆☆☆☆

Not only were the orders completely delayed, but they were not delivered to the indicated address and were instead made available at an unknown pickup office that is far from being the closest. Result; I am away abroad without any of the three hats I ordered for my trip and now I am bothering my family with proxies and photos of identity documents at an unknown pickup office located somewhere in Kuge... city of Bosnia-Herzegovina... I am furious and unhappy.

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Acheteur Vérifié
purchased on 14/02/2020
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Answer from Chapellerie Traclet
Hello
You must be mistaken.
On one hand, the order is for a hat and a hat box that was delivered to a pickup point.
This package has been at the chosen pickup point since February 17 for three days. This information was noted by email and the code was sent by text.
We have tried to contact you without being able to reach you.
Best regards
Traclet
5 /5
★★★★★

Product very well packaged and received on time, in line with expectations. Thank you.

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Acheteur Vérifié
purchased on 14/02/2020
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5 /5
★★★★★

Delighted with the Stetson boxes

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Acheteur Vérifié
purchased on 04/02/2020
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 16/02/2020
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5 /5
★★★★★

Hello, the customer service is very satisfactory and the shipping is fast, I recommend.

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Acheteur Vérifié
purchased on 16/02/2020
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4 /5
★★★★☆

Significant delay in restocking

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Acheteur Vérifié
purchased on 14/02/2020
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1 /5
★☆☆☆☆

The gray on the internet does not match at all with the gray of the cap received

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Acheteur Vérifié
purchased on 14/02/2020
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Answer from Chapellerie Traclet
Hello
Thank you for taking the time to respond to our request for feedback.
If this does not suit, please send us a photo to verify because since sending the order, we have not had any feedback from you.
Here is our email [email protected]
Otherwise, given your address, it is indeed possible to come to the store in Roanne to better see the color or to exchange the model if it does not suit.
Best regards
Traclet
5 /5
★★★★★

Fast delivery, item in accordance with the description. Beautiful products.

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Acheteur Vérifié
purchased on 14/02/2020
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3 /5
★★★☆☆

Moderately satisfied with the sizes..... I returned the package and the return is at my expense so I returned it without ordering a new item, too bad!!!!

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Acheteur Vérifié
purchased on 16/02/2020
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5 /5
★★★★★

A very nice selection on your site and the delivery was fast. I recommend this site!

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Acheteur Vérifié
purchased on 15/02/2020
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 17/02/2020
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5 /5
★★★★★

Fast delivery and impeccable service!

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Acheteur Vérifié
purchased on 11/02/2020
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5 /5
★★★★★

Superb cap, good price and deadline respected.

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

Irreproachable product quality and delivery done with care

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Acheteur Vérifié
purchased on 14/02/2020
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5 /5
★★★★★

Quality article received rather quickly, very satisfied

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Acheteur Vérifié
purchased on 13/02/2020
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5 /5
★★★★★

Beautiful responsiveness, too bad my name is still misspelled! Is it impossible to correct this error? Delivery should be possible in a way other than by registered mail.

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Acheteur Vérifié
purchased on 29/01/2020
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4 /5
★★★★☆

Very fast service

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Acheteur Vérifié
purchased on 06/02/2020
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5 /5
★★★★★

Excellent telephone reception. Package arrived on time. Perfect.

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Acheteur Vérifié
purchased on 14/02/2020
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4 /5
★★★★☆

The delivery was a bit long, but the item is quite satisfactory.

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Acheteur Vérifié
purchased on 14/01/2020
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4 /5
★★★★☆

Thank you for your speed

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Acheteur Vérifié
purchased on 10/02/2020
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5 /5
★★★★★

Product presented at its true value upon receipt.

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Acheteur Vérifié
purchased on 13/02/2020
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5 /5
★★★★★

At Chapellerie Traclet, I confirm my highest consideration.

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Acheteur Vérifié
purchased on 12/02/2020
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5 /5
★★★★★

Superb cap

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Acheteur Vérifié
purchased on 13/02/2020
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5 /5
★★★★★

Good relations for advice as I requested an exchange And everything was done quickly

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Acheteur Vérifié
purchased on 06/02/2020
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5 /5
★★★★★

Good product

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Acheteur Vérifié
purchased on 13/02/2020
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5 /5
★★★★★

Easy navigation, fast delivery. Very satisfying.

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Acheteur Vérifié
purchased on 12/02/2020
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 08/02/2020
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5 /5
★★★★★

Easy navigation, payment as well, delivery and product impeccable. Just need to add the accessories.

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Acheteur Vérifié
purchased on 08/02/2020
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5 /5
★★★★★

Excellent. Comfort and quality for an affordable price.

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Acheteur Vérifié
purchased on 11/02/2020
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5 /5
★★★★★

Fast and careful delivery!

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Acheteur Vérifié
purchased on 28/01/2020
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5 /5
★★★★★

Excellent site, quick and careful shipping.

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Acheteur Vérifié
purchased on 11/02/2020
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5 /5
★★★★★

Ergonomic site, very good service

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Acheteur Vérifié
purchased on 11/02/2020
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5 /5
★★★★★

Good.

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Acheteur Vérifié
purchased on 11/02/2020
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5 /5
★★★★★

-

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Acheteur Vérifié
purchased on 12/02/2020
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