9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

Very good quality I recommend

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

All good

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Acheteur Vérifié
purchased on 04/02/2020
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5 /5
★★★★★

All the information provided is accurate

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Acheteur Vérifié
purchased on 04/02/2020
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4 /5
★★★★☆

Once the order was placed, I was informed that the item was not available and that it had to be put back into production.

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Acheteur Vérifié
purchased on 16/01/2020
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5 /5
★★★★★

Exactly as I expected

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Acheteur Vérifié
purchased on 03/02/2020
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4 /5
★★★★☆

Very satisfied with my order and especially your plus is that we can pay by check, which is becoming increasingly rare and is an asset at Traclet. I recommend this site and I would order from you to encourage French commerce, which is as competitive as global platforms with globalization and its consequences less.

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Acheteur Vérifié
purchased on 29/01/2020
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4 /5
★★★★☆

Excellent catalog

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Acheteur Vérifié
purchased on 04/02/2020
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5 /5
★★★★★

Always fast and efficient

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Acheteur Vérifié
purchased on 04/02/2020
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5 /5
★★★★★

PERFECT NOTHING TO SAY

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Acheteur Vérifié
purchased on 03/02/2020
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5 /5
★★★★★

Perfect.

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Acheteur Vérifié
purchased on 03/02/2020
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5 /5
★★★★★

Nothing to say! and respect for deadlines as soon as they are announced!

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Acheteur Vérifié
purchased on 04/02/2020
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5 /5
★★★★★

Top. I only regret the out of stock items..

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Acheteur Vérifié
purchased on 04/02/2020
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5 /5
★★★★★

Very satisfied serious responsiveness

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Acheteur Vérifié
purchased on 01/02/2020
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4 /5
★★★★☆

Good quality, fast delivery, satisfied

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Acheteur Vérifié
purchased on 02/02/2020
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5 /5
★★★★★

A truly impeccable service

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Acheteur Vérifié
purchased on 01/02/2020
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5 /5
★★★★★

Great hat! Matches exactly what I was looking for and the description. Delivered quickly

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Acheteur Vérifié
purchased on 01/02/2020
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5 /5
★★★★★

Satisfied with customer contact. Good information

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

Very fast delivery. Everything is just great:)

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Acheteur Vérifié
purchased on 02/02/2020
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 02/02/2020
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4 /5
★★★★☆

Product conforms but beware of strong heads, just barely despite the possibility of adjustment at the back

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

Very clear site, product as described, fast delivery

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Acheteur Vérifié
purchased on 03/02/2020
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4 /5
★★★★☆

Beautiful quality but returned because too small

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Acheteur Vérifié
purchased on 01/02/2020
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5 /5
★★★★★

Delivery on time - No problem

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Acheteur Vérifié
purchased on 02/02/2020
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5 /5
★★★★★

Nothing to say on the contrary everything is perfect

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Acheteur Vérifié
purchased on 01/02/2020
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5 /5
★★★★★

Good product received quickly

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Acheteur Vérifié
purchased on 03/02/2020
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5 /5
★★★★★

All good

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Acheteur Vérifié
purchased on 01/02/2020
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5 /5
★★★★★

Fast and careful packaging. Too bad a return exchange slip and the invoice were not included in the package and I have to print it myself... Email response met expectations

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Acheteur Vérifié
purchased on 01/02/2020
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5 /5
★★★★★

Pleasant site, too bad there is no information on the origin of the products (to promote made in France)

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Acheteur Vérifié
purchased on 30/01/2020
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3 /5
★★★☆☆

Fast service, but I am disappointed with the quality of the hat I ordered. The product does not match the photo on the site and I find the price excessive compared to the quality of the hat. I returned my order and am waiting for my refund.

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Acheteur Vérifié
purchased on 25/01/2020
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5 /5
★★★★★

Fast customer service, very complete site!

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Acheteur Vérifié
purchased on 26/01/2020
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1 /5
★☆☆☆☆

The product is very large and the finish is poor

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Acheteur Vérifié
purchased on 24/01/2020
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Answer from Chapellerie Traclet
Hello
We have taken your comment into account.
If this model does not suit you in terms of quality, it is indeed possible to return it to us for an exchange of model. We make this model cap hat with other manufacturers with higher quality.
Best regards
Traclet
4 /5
★★★★☆

On the site, everything was clear: order, payment. Just one remark: not enough info on tracking because I quickly got worried, afraid of a scam.

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Acheteur Vérifié
purchased on 14/01/2020
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2 /5
★★☆☆☆

A bit complicated to communicate with this hat shop. Not attentive enough to the customer and errors in the order.

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Acheteur Vérifié
purchased on 27/01/2020
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Answer from Chapellerie Traclet
hello
Thank you for taking the time to respond to our request for feedback.
For communication, we have exchanged a few times by phone, you did not indicate having communication issues.
As indicated during our exchanges, we took your order by phone and when we had the products, you were able to order them on our site.
Our Hat Shop remains at your disposal to better understand your communication issue.
Best regards
Traclet
5 /5
★★★★★

Faster than most e-commerce sites

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Acheteur Vérifié
purchased on 31/01/2020
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5 /5
★★★★★

Fast delivery and in good condition.

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Acheteur Vérifié
purchased on 18/01/2020
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5 /5
★★★★★

Order arrived on time and in good condition.

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Acheteur Vérifié
purchased on 29/01/2020
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 30/01/2020
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5 /5
★★★★★

Nothing to complain, perfect!

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Acheteur Vérifié
purchased on 30/01/2020
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5 /5
★★★★★

Nothing to say, always perfect

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Acheteur Vérifié
purchased on 30/01/2020
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5 /5
★★★★★

Top quality!

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Acheteur Vérifié
purchased on 29/01/2020
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