9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

4 /5
★★★★☆

Perfect!

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Acheteur Vérifié
purchased on 21/12/2019
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 16/01/2020
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5 /5
★★★★★

Fantastic

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Acheteur Vérifié
purchased on 16/01/2020
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5 /5
★★★★★

Perfect I would recommend

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Acheteur Vérifié
purchased on 11/01/2020
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5 /5
★★★★★

The order corresponds to my choice. The customer service is responsive. The site, made in France, offers a wide range of products. The order was delivered on time.

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Acheteur Vérifié
purchased on 16/01/2020
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5 /5
★★★★★

Perfect! I did a search based on a reference on Google and came across this site ..... Very reasonable price and product in line with my search Simply perfect I keep this site in favorites

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Acheteur Vérifié
purchased on 17/01/2020
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 16/01/2020
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 14/01/2020
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5 /5
★★★★★

In accordance with the advertisement.

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Acheteur Vérifié
purchased on 16/01/2020
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5 /5
★★★★★

Delivery in accordance with my order and fast. Very nice quality hat.

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Acheteur Vérifié
purchased on 15/01/2020
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4 /5
★★★★☆

Clear and easy site. However, not enough filters to find what you are looking for. As a result, way too many items offered that do not match the search. Traclet responds quickly to emails. I do regret, however, that there is no order tracking or package tracking on the account. Apart from these reservations, the hats are great and of good quality.

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Acheteur Vérifié
purchased on 29/12/2019
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2 /5
★★☆☆☆

1 month delivery delay instead of the announced 48h. Otherwise, the product is satisfactory.

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Acheteur Vérifié
purchased on 20/12/2019
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Answer from Chapellerie Traclet
hello
Please excuse us for the slightly longer delay than announced of 2 weeks.
Indeed, when ordering, the delay was well noted when choosing the size and also confirmed during the supply process by email.
We hope that the product will satisfy you.
Best regards
Traclet
3 /5
★★★☆☆

Attempts to contact by phone for possible assistance in choosing products were in vain several times

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Acheteur Vérifié
purchased on 15/01/2020
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Answer from Chapellerie Traclet
Hello, We can be reached at 04 77 71 40 58 from 9 AM to 12 PM and from 2 PM to 5 PM. If you cannot reach us, you can send us an email for your requests directly through the site or by email [email protected] Best regards Traclet
5 /5
★★★★★

Product in accordance with the description

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Acheteur Vérifié
purchased on 15/01/2020
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5 /5
★★★★★

Clear site, fast delivery, neat packaging.

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Acheteur Vérifié
purchased on 15/01/2020
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5 /5
★★★★★

The site offers products very clearly. The order placed arrived within the timeframe given by the supplier. Package arrived in good condition and well packaged.

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Acheteur Vérifié
purchased on 10/12/2019
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5 /5
★★★★★

Everything is very good. Thank you very much!

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Acheteur Vérifié
purchased on 13/01/2020
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5 /5
★★★★★

This is the second time I order for gifts, and everything is perfect: Perfect delivery times Perfect size Perfect quality Thank you!

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Acheteur Vérifié
purchased on 14/01/2020
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 16/01/2020
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5 /5
★★★★★

Nothing to complain about. Good follow-up on the delivery. Item of very good quality. A little extra attention. Satisfied.

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Acheteur Vérifié
purchased on 14/01/2020
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5 /5
★★★★★

Fast reception

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Acheteur Vérifié
purchased on 16/12/2019
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5 /5
★★★★★

Efficient telephone service and good advice

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Acheteur Vérifié
purchased on 07/01/2020
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5 /5
★★★★★

Very good service, good customer relationship, well done

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Acheteur Vérifié
purchased on 12/01/2020
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 13/01/2020
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1 /5
★☆☆☆☆

I am very disappointed!... Not serious I sent an email when I placed my order to report a discount that was not taken into account for a response asking me to confirm the code but impossible since the order is made so the cart is at 0 I immediately sent an email specifying it but I could justify the email received offering the discount but could not send it as an attachment due to no response on the contact and waiting to receive an email to send the letter no response from them.

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Acheteur Vérifié
purchased on 11/01/2020
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Answer from Chapellerie Traclet
Hello,
In our email, we simply asked you to send us the discount code you received in order to validate it.
To date, we have only received your email asking for this discount.
However, we need this code to validate it.
Finally, regarding the delivery. The order was placed on Saturday, January 11, it left on January 13, that is, Monday for delivery on Wednesday at your pickup point and it was received on Friday.
Best regards
Traclet
5 /5
★★★★★

Order acknowledged and rapid dispatch from the store

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Acheteur Vérifié
purchased on 14/01/2020
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5 /5
★★★★★

Completely satisfied

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Acheteur Vérifié
purchased on 13/01/2020
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4 /5
★★★★☆

Delivery time respected, a bit disappointed by the thickness of the product

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Acheteur Vérifié
purchased on 11/01/2020
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5 /5
★★★★★

The best hat maker in France

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Acheteur Vérifié
purchased on 10/01/2020
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4 /5
★★★★☆

I would have liked to give 5 stars, unfortunately my hat is too small because I relied on the comment inviting me to choose a size below my usual size for this model.

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Acheteur Vérifié
purchased on 12/01/2020
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5 /5
★★★★★

Well-organized site, wide choice of products, visible availability, quick preparation of my order, many delivery options..... All good, I recommend, and by the way, I'm going back!

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Acheteur Vérifié
purchased on 12/01/2020
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4 /5
★★★★☆

I was surprised that an item presented ON THE SITE as belonging to the BORSALINO brand does not belong to it. SLIGHT disappointment;

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Acheteur Vérifié
purchased on 10/01/2020
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5 /5
★★★★★

Choice, fast delivery.

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Acheteur Vérifié
purchased on 12/01/2020
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5 /5
★★★★★

Perfect.

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Acheteur Vérifié
purchased on 12/01/2020
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5 /5
★★★★★

I recommend this site thank you

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Acheteur Vérifié
purchased on 02/01/2020
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4 /5
★★★★☆

WELL MADE AND EASY TO USE SITE

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Acheteur Vérifié
purchased on 11/01/2020
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 13/01/2020
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 10/01/2020
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4 /5
★★★★☆

Site quite slow to load pages

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Acheteur Vérifié
purchased on 11/01/2020
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5 /5
★★★★★

Fast delivery, no problem with the order

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Acheteur Vérifié
purchased on 11/01/2020
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