9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

Nothing to add

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Acheteur Vérifié
purchased on 19/12/2019
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5 /5
★★★★★

Happy, good quality

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Acheteur Vérifié
purchased on 19/12/2019
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5 /5
★★★★★

Excellent.

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Acheteur Vérifié
purchased on 18/12/2019
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4 /5
★★★★☆

Very fast shipping despite the holidays. Product conforms to the photo on the site.

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Acheteur Vérifié
purchased on 19/12/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 18/12/2019
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5 /5
★★★★★

Everything was perfect: simplicity of the site, speed of delivery. Product meets my expectations.

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Acheteur Vérifié
purchased on 18/12/2019
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5 /5
★★★★★

Products conform to the description. delivery fast.

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Acheteur Vérifié
purchased on 18/12/2019
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5 /5
★★★★★

Quick order and cap faithful to the photo. Everything is perfect. I recommend.

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Acheteur Vérifié
purchased on 19/12/2019
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4 /5
★★★★☆

The site allows for good visibility of the items.

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Acheteur Vérifié
purchased on 12/12/2019
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3 /5
★★★☆☆

Fast delivery

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Acheteur Vérifié
purchased on 17/12/2019
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5 /5
★★★★★

Top!

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Acheteur Vérifié
purchased on 18/12/2019
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3 /5
★★★☆☆

The filter functionality could be improved. For example, when selecting a size, only display products in stock in that size and not all possible ones.

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Acheteur Vérifié
purchased on 14/12/2019
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5 /5
★★★★★

Excellent in every way, and low prices

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Very practical website to find items, and super fast delivery with well-protected items!

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Acheteur Vérifié
purchased on 16/12/2019
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5 /5
★★★★★

Very nice site, clear and functional.

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Acheteur Vérifié
purchased on 16/12/2019
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5 /5
★★★★★

Very good service and the site very readable

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Acheteur Vérifié
purchased on 16/12/2019
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2 /5
★★☆☆☆

Notable small defect on the felt, absence of the cork bands usually provided with Stetson items, size (Chinese) very approximate - larger than American references: the M corresponds largely to an L -, hat delivered without the original brand box, in packaging too tight for the width of the brims, additionally poorly secured packaging (loose paper bands scattered around the hat). Usually, one expects more care to be taken with an order, especially when it is made at a high price. Too bad...

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Acheteur Vérifié
purchased on 13/12/2019
Translated review
Answer from Chapellerie Traclet
Hello
For the felt defect issue, please send us a photo to [email protected] to see if we can change it or if it comes from transport.
Regarding the size, the information that the Stetson brand even made in China runs large is noted on the product sheet at the same level as the size choice.
Furthermore, the information about the production location is noted as with every Stetson hat, here the place of manufacture is noted in China
Regarding the transport box, it is not provided with this type of hat and on the other hand no hat box is offered for this model because the classic Stetson boxes are too small.
Finally, for the size reducers, we can send them to you because like the boxes, they are not provided with all Stetson hats but we can of course send you some from our stock.
Best regards
Traclet
4 /5
★★★★☆

Interesting, as the first site that offers hats with sizes beyond 63.

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Acheteur Vérifié
purchased on 26/11/2019
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5 /5
★★★★★

Fast delivery and protected package

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Acheteur Vérifié
purchased on 17/12/2019
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5 /5
★★★★★

Fast delivery, super hat

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Acheteur Vérifié
purchased on 17/12/2019
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5 /5
★★★★★

Product conforms to the photo; beautiful finish; a 'look' !!!!

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Acheteur Vérifié
purchased on 17/12/2019
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 14/12/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Ultra fast shipping, and products conform. Here is a serious company! Happy with my purchases! I think I will place other orders in the future. 🙂

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Acheteur Vérifié
purchased on 17/12/2019
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 16/12/2019
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4 /5
★★★★☆

Meets my expectations

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Acheteur Vérifié
purchased on 16/12/2019
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 17/12/2019
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5 /5
★★★★★

Hello, this is a very nice item. It meets my expectations. thank you;

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Acheteur Vérifié
purchased on 10/12/2019
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5 /5
★★★★★

Product completely conforms to its description. Received quickly.

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Acheteur Vérifié
purchased on 17/12/2019
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5 /5
★★★★★

The site is pleasant and easy to use. Product matches the order and delivery was really fast, very satisfied.

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Acheteur Vérifié
purchased on 16/12/2019
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5 /5
★★★★★

Clear site, easy to navigate.

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Acheteur Vérifié
purchased on 08/12/2019
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4 /5
★★★★☆

VERY GOOD SITE

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Acheteur Vérifié
purchased on 12/12/2019
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 14/12/2019
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 16/12/2019
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5 /5
★★★★★

For this order, everything is perfect, thank you.

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Acheteur Vérifié
purchased on 16/12/2019
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4 /5
★★★★☆

Waiting for size exchange

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Acheteur Vérifié
purchased on 16/12/2019
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1 /5
★☆☆☆☆

Chapka with defects Russian sign damaged chapka smell of musty and dusty poor quality it is not worth 65 euros really disappointed your service did not respond to my expectations 3 I had to give my address which remained the same and the driver refused to bring the package from my home he told me I will drop it at the post office I got angry with him

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Acheteur Vérifié
purchased on 19/11/2019
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Answer from Chapellerie Traclet
Hello
when sending, the chapka did not have dust.
Thank you for sending us photos as this is not correct.
Finally for the delivery, please give your feedback to the Post, we will note it with the postal complaints.
Best regards
Traclet
5 /5
★★★★★

Very nice quality and good look. For the hat, with my big head due to Breton genes, I can manage but if there was a larger size, I would have preferred it. It insulates well anyway, having spent an afternoon on a ladder due to the storm, it's tested and approved. Good job; I will remember you. Best regards and happy holidays.

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Acheteur Vérifié
purchased on 13/11/2019
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5 /5
★★★★★

Great choice, reasonable prices, very short delivery times. Great quality. Thank you.

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Acheteur Vérifié
purchased on 01/12/2019
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2 /5
★★☆☆☆

Delivery received after 3 weeks when during the order this was not indicated and never an email to warn!

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Acheteur Vérifié
purchased on 22/11/2019
Translated review
Answer from Chapellerie Traclet
hello
The information about the delivery time of 2-3 weeks was indicated three times.
First during the size selection, this information is repeated at the same level as the add to cart button.
Second time, during the order summary, this information is noted once again.
And finally, this restocking information is sent by email (see below the order tracking).
Furthermore, the information is repeated on the order when you log into your account.
Best regards
Traclet
Shipped Hanae TRACLET 12/17/2019 4:41:24 PM
In delivery Hanae TRACLET 12/17/2019 10:40:44 AM
Payment accepted 11/22/2019 7:30:01 PM
Awaiting restocking 11/22/2019 7:29:59 PM