9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

I will come back to this site.

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Excellent quality products.

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Acheteur Vérifié
purchased on 11/12/2019
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5 /5
★★★★★

Perfect!!! Very efficient, order quickly delivered quickly.

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Acheteur Vérifié
purchased on 17/12/2019
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5 /5
★★★★★

Good.

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Acheteur Vérifié
purchased on 16/12/2019
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5 /5
★★★★★

The best site for buying French headgear! Fast delivery, perfect order, great item!

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Acheteur Vérifié
purchased on 14/12/2019
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5 /5
★★★★★

Just magnificent! Received very quickly and the item corresponds perfectly to what I expected. Thank you for your rigor and professionalism.

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

The items were in accordance with the description and arrived on time and in excellent condition.

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Acheteur Vérifié
purchased on 06/12/2019
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5 /5
★★★★★

Super fast.

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Acheteur Vérifié
purchased on 14/12/2019
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4 /5
★★★★☆

Well-made site. Nothing to report

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Acheteur Vérifié
purchased on 26/11/2019
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5 /5
★★★★★

Delivery was done very quickly. No feedback yet on the cap which will soon be given to its recipient as a gift.

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Acheteur Vérifié
purchased on 13/12/2019
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5 /5
★★★★★

Very professional, nothing to say.

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Acheteur Vérifié
purchased on 13/12/2019
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 12/12/2019
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5 /5
★★★★★

Perfect.

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Conforms to the photo. Delivered on time.

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Perfect in everything, from order to delivery. Cap, beautiful material, pleasant to wear. Pure happiness.

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Perfect, very clear and easy to navigate.

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Good shop, careful shipping.

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Acheteur Vérifié
purchased on 05/12/2019
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5 /5
★★★★★

Ok, nothing to say.

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Acheteur Vérifié
purchased on 13/12/2019
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5 /5
★★★★★

The site is clear and it's easy to make your choice.

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Acheteur Vérifié
purchased on 12/12/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Fast delivery, conforms to the image very well.

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Acheteur Vérifié
purchased on 13/12/2019
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5 /5
★★★★★

Order processed very quickly. Thanks to Traclet for their responsiveness. My Stetson Vail was very old. I bought the same one again. The old one was still 15 years old!! I recommend Traclet.

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Not easy to find the right model, however nothing to complain about my order

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Perfect for me

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Acheteur Vérifié
purchased on 15/12/2019
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3 /5
★★★☆☆

It is only after placing the order that we learn that the item is out of stock. This leads to a delay of several weeks before being delivered. I felt trapped, as I thought I was buying an item immediately available. Not a correct procedure, in my opinion.

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Acheteur Vérifié
purchased on 06/12/2019
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5 /5
★★★★★

Very nice quality hat

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Acheteur Vérifié
purchased on 14/12/2019
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5 /5
★★★★★

Quality product received within a reasonable time and in good condition (packaging...). Good digital tracking so as not to worry while waiting for the package.

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Acheteur Vérifié
purchased on 27/11/2019
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4 /5
★★★★☆

Good reception, fast and in a sturdy box.

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Acheteur Vérifié
purchased on 15/12/2019
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5 /5
★★★★★

Nothing to say

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Acheteur Vérifié
purchased on 14/12/2019
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5 /5
★★★★★

Easy choice via the site, all necessary information for an informed choice is present. Fast delivery and the ordered product. Quality product. I returned it due to a size too large. I am waiting for the exchange for the same item in size S.

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Acheteur Vérifié
purchased on 13/12/2019
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4 /5
★★★★☆

The items seem to be of good quality

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Acheteur Vérifié
purchased on 05/12/2019
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2 /5
★★☆☆☆

The products are very good but the customer service is a disaster! Difficult to get advice before the purchase, you feel like you are waking up the person on the other end of the line. And then, the same, complicated to get information for a return. It took more than 7 calls to customer service to get a follow-up and a refund for my purchase. Really very unfortunate. The products may be impeccable, it cools to try the experience again.

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Acheteur Vérifié
purchased on 05/11/2019
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Answer from Chapellerie Traclet
hello
Thank you for your comment. For your information, your order was placed on November 5 at 8 PM and it was shipped on November 6. Then, you called several times and as I indicated to you, we are waiting for a response from Flechet.
Unfortunately, the information could not be given quickly because Flechet is in the process of being bought out at the end of this year and if you cannot reach me on my side, I have little information from Flechet. That is why I proposed another model that I sent you by email.
You are judging my character which is not very nice.
Finally, readers will be able to judge your comments.
Best regards
Merry Christmas and Happy New Year
Traclet
4 /5
★★★★☆

Not bad at all! Varied choice and affordable prices

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Acheteur Vérifié
purchased on 13/12/2019
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4 /5
★★★★☆

The site is quite well made. You can easily make your choice.

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Acheteur Vérifié
purchased on 12/12/2019
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5 /5
★★★★★

Very good quality, careful packaging and fast shipping

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Acheteur Vérifié
purchased on 23/11/2019
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3 /5
★★★☆☆

Ordered a beret Elosegui in 63 received a 62!!!!!!! Disappointed, don't understand, while the previous order was successful !!!!!

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Acheteur Vérifié
purchased on 07/12/2019
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Answer from Chapellerie Traclet
Hello
Please excuse us if we made a mistake; we will remake it as we have just checked and we have no more in stock. We should have them after the end of year holidays of the workshop.
Best regards
Traclet
5 /5
★★★★★

It's perfect

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Acheteur Vérifié
purchased on 13/12/2019
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5 /5
★★★★★

Package received quickly, hat well protected and conforms to the description on the site

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Acheteur Vérifié
purchased on 12/12/2019
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5 /5
★★★★★

Very good, attentive, responsive, good advice, careful... trustworthy

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Acheteur Vérifié
purchased on 12/12/2019
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5 /5
★★★★★

Very good. The items are of high quality. The service is fast. Well done.

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Acheteur Vérifié
purchased on 12/12/2019
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