9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

I am very happy, thank you to your team.

User icon
Acheteur Vérifié
purchased on 05/10/2019
Translated review
5 /5
★★★★★

Item conforms and of quality. Fast delivery

User icon
Acheteur Vérifié
purchased on 07/10/2019
Translated review
4 /5
★★★★☆

Very good, fast delivery, the size matches.

User icon
Acheteur Vérifié
purchased on 07/10/2019
Translated review
5 /5
★★★★★

Product conforms to the description, fast delivery. Perfect.

User icon
Acheteur Vérifié
purchased on 07/10/2019
Translated review
5 /5
★★★★★

Excellent

User icon
Acheteur Vérifié
purchased on 08/10/2019
Translated review
5 /5
★★★★★

Serious site

User icon
Acheteur Vérifié
purchased on 04/10/2019
Translated review
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
purchased on 05/10/2019
Translated review
5 /5
★★★★★

Perfect pleasant to look at

User icon
Acheteur Vérifié
purchased on 04/10/2019
Translated review
4 /5
★★★★☆

A bit long delay.

User icon
Acheteur Vérifié
purchased on 11/09/2019
Translated review
5 /5
★★★★★

I am very satisfied with the chapellerie-traclet site, the delivery, and the service, (wrong size ordered exchanged very quickly).

User icon
Acheteur Vérifié
purchased on 25/09/2019
Translated review
5 /5
★★★★★

I loved it

User icon
Acheteur Vérifié
purchased on 07/10/2019
Translated review
5 /5
★★★★★

Good shop, with a large selection. Easy navigation on the site. Fast shipping. All good!

User icon
Acheteur Vérifié
purchased on 06/10/2019
Translated review
5 /5
★★★★★

Product conforms to the description and the photo. Received quickly and well packaged.

User icon
Acheteur Vérifié
purchased on 07/10/2019
Translated review
5 /5
★★★★★

Fast and careful shipping. Goods conform to the description.

User icon
Acheteur Vérifié
purchased on 06/10/2019
Translated review
5 /5
★★★★★

Nothing to report

User icon
Acheteur Vérifié
purchased on 07/10/2019
Translated review
5 /5
★★★★★

Best regards

User icon
Acheteur Vérifié
purchased on 07/10/2019
Translated review
5 /5
★★★★★

Traclet: it's the reference Hat Shop. Very serious in the service of quality. I remain a loyal customer, very satisfied for years.

User icon
Acheteur Vérifié
purchased on 11/09/2019
Translated review
5 /5
★★★★★

Order and delivery without any problems. The packaging and the goods (2 Tilley hats) were in impeccable condition. We can recommend the Traclet shop without reservation.

User icon
Acheteur Vérifié
purchased on 15/09/2019
Translated review
5 /5
★★★★★

Fast and reliable.

User icon
Acheteur Vérifié
purchased on 07/10/2019
Translated review
5 /5
★★★★★

The Traclet site is very detailed with a very large selection of hats, the products live up to their excellent reputation I am delighted with their service.

User icon
Acheteur Vérifié
purchased on 28/09/2019
Translated review
5 /5
★★★★★

Always on top this must be the 20th hat I order from them

User icon
Acheteur Vérifié
purchased on 04/10/2019
Translated review
5 /5
★★★★★

Everything is perfect

User icon
Acheteur Vérifié
purchased on 05/09/2019
Translated review
5 /5
★★★★★

Very satisfied, easy site, fast shipping.

User icon
Acheteur Vérifié
purchased on 05/10/2019
Translated review
4 /5
★★★★☆

The site's search engine does not allow for sufficient sorting given the number of available references and thus the number of results; customer service is responsive; shipments are fast.

User icon
Acheteur Vérifié
purchased on 26/09/2019
Translated review
4 /5
★★★★☆

Clear site, large choice of hats, very fast delivery.

User icon
Acheteur Vérifié
purchased on 01/10/2019
Translated review
3 /5
★★★☆☆

Nothing to say about the website or the delivery. Except for the accuracy regarding sizes because for a diameter indicated as identical, it is smaller than my old beret.

User icon
Acheteur Vérifié
purchased on 23/09/2019
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
purchased on 04/10/2019
Translated review
5 /5
★★★★★

Thank you for the attention given, it was a gift. Remarkable quality, it is very liked. Just a bit larger than expected but I recommend this product

User icon
Acheteur Vérifié
purchased on 24/08/2019
Translated review
5 /5
★★★★★

Fast and careful shipping. Very large selection, for all tastes. Affordable prices.

User icon
Acheteur Vérifié
purchased on 03/10/2019
Translated review
5 /5
★★★★★

Very good quality cap and fast delivery as long as it's in stock.

User icon
Acheteur Vérifié
purchased on 04/10/2019
Translated review
1 /5
★☆☆☆☆

I received a pair of traditional wooden clogs, one of which had been re-glued. It is scandalous that your order services can pass off glued items!!! Of course, I expect to be sent a replacement pair. THANK YOU

User icon
Acheteur Vérifié
purchased on 04/10/2019
Translated review
Answer from Chapellerie Traclet
Hello
We have taken your message into account and as indicated by email and by phone, we would need photos of the defect in order to discuss the issue with the manufacturer and take the necessary steps for an exchange.
Best regards
Traclet
5 /5
★★★★★

Good site. Products made in France.

User icon
Acheteur Vérifié
purchased on 04/10/2019
Translated review
4 /5
★★★★☆

Fast delivery, product conforms to the order, packaging a bit bulky but item well protected.

User icon
Acheteur Vérifié
purchased on 24/09/2019
Translated review
3 /5
★★★☆☆

I am very shocked by the collection of payment, not only before the product is sent but before its 'manufacturing', that is to say a collection on September 17 for a reception on 07/10.

User icon
Acheteur Vérifié
purchased on 13/09/2019
Translated review
Answer from Chapellerie Traclet
Hello, we have taken your remark regarding the payment of your order into account. Regarding the fact that the payment was made at the time of the order even though the hat is on order; this is due to the fact that when an order is placed by card, the bank withdraws the money on the day of the order. Otherwise, the payment has no guarantee if it is made later. In the case where you want to order an item with a delay, you can send us a check and it will be withdrawn upon sending the order. Thus, you will not have the concern of having the payment on the day of your order. Remaining at your disposal. Best regards, Traclet.
5 /5
★★★★★

Nothing to complain about, impeccable!

User icon
Acheteur Vérifié
purchased on 16/09/2019
Translated review
5 /5
★★★★★

Fast shipping and product conforms

User icon
Acheteur Vérifié
purchased on 02/10/2019
Translated review
5 /5
★★★★★

Speed of delivery Solid packaging Very clear and documented site

User icon
Acheteur Vérifié
purchased on 30/09/2019
Translated review
5 /5
★★★★★

User-friendly ergonomic site.

User icon
Acheteur Vérifié
purchased on 30/09/2019
Translated review
5 /5
★★★★★

Satisfied, easy navigation, very nice hat, quick response from customer service, only downside the ribbons are not very interesting I could have gone to the haberdashery

User icon
Acheteur Vérifié
purchased on 29/09/2019
Translated review
5 /5
★★★★★

Super quality product, very responsive to shipping, too bad the post made my package travel one day longer. I recommend Traclet!!!

User icon
Acheteur Vérifié
purchased on 01/10/2019
Translated review