Reviews Chapellerie Traclet

9.4/10
★★★★★
based on 35893 reviews published

Latest customer reviews

5 /5
★★★★★

Neat and chic creations

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Jean-jack B.
purchased on 16/10/2025
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4 /5
★★★★☆

The hat arrived within the expected time. It is perfect and I hope the person who will wear it will like it.

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Raymond C.
purchased on 03/10/2025
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5 /5
★★★★★

Very happy with my hat, very nice quality

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Christine Z.
purchased on 01/10/2025
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5 /5
★★★★★

Very well served, service always impeccable and careful and attentive. I highly recommend as the product is made in Haute-Loire!

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Sylvie L.
purchased on 14/10/2025
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5 /5
★★★★★

Easy and professional

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Nicole L.
purchased on 14/10/2025
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5 /5
★★★★★

Efficient delivery service, order arrived ahead of schedule

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Karim M.
purchased on 11/10/2025
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5 /5
★★★★★

Perfect

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Thomas A.
purchased on 13/10/2025
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2 /5
★★☆☆☆

Hat that does not suit me but it's a subjective opinion, the hat has a nice line, I would have liked more flexibility at the head

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Chantal B.
purchased on 10/10/2025
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Answer from Chapellerie Traclet
Hello,
Thank you for sharing your opinion. We understand that comfort and flexibility are important criteria when choosing a hat. Your feedback is valuable and we hope you find a model that suits you perfectly.
Otherwise, we have this model with a large band for thicker and more adjustable around the head; in a slightly thicker felt.
https://www.chapellerie-traclet.com/fr/chapeaux-automne-hiver/21143-chapeau-fedora-a-bord-large-the-author-noir-jaxon-james.html?SubmitCurrency=1&id_currency=1
Best regards.
Traclet Sébastien
5 /5
★★★★★

Everything is good except the delivery by Mondial Relay always erratic.

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Christian B.
purchased on 14/10/2025
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5 /5
★★★★★

Compliant with the order, processed quickly, very good

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Bruno R.
purchased on 03/10/2025
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5 /5
★★★★★

Easy to access and use site

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Andre O.
purchased on 11/10/2025
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5 /5
★★★★★

Great choice of beautiful things, fast and careful delivery

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Jean-marie N.
purchased on 16/10/2025
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5 /5
★★★★★

Pleasant site and very fast delivery.

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Annick T.
purchased on 13/10/2025
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5 /5
★★★★★

Product quality and delivery speed

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Henri D.
purchased on 13/10/2025
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5 /5
★★★★★

Very nice quality. Fast delivery

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François -marie J.
purchased on 10/10/2025
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4 /5
★★★★☆

Functional site; communication to simplify (an email without response)

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Philippe V.
purchased on 29/07/2025
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5 /5
★★★★★

Always good information by phone. Product meets my expectations.

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Dominique G.
purchased on 09/10/2025
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5 /5
★★★★★

Impeccable, fast and in accordance with my order.

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Julie H.
purchased on 14/10/2025
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5 /5
★★★★★

Everything was perfect!

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Nicolae N.
purchased on 15/10/2025
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4 /5
★★★★☆

Delivery made on time. Kindness of the telephone reception.

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Michel H.
purchased on 28/09/2025
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5 /5
★★★★★

-

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Hr P.
purchased on 14/10/2025
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5 /5
★★★★★

Everything went as planned, and the cap I bought is of very good quality for a really reasonable price.

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Éric B.
purchased on 14/10/2025
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4 /5
★★★★☆

After a first order that did not correspond to what I had ordered, a new delivery was made. I regret, however, having been forced to pay 5 euros for the return knowing that I followed the advice indicated on the site (take 1 cm less) and that the color did not match.

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Aurélien M.
purchased on 08/10/2025
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5 /5
★★★★★

Very good listening to the specifications which were respected 100%!

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L'ordre Des Chevaliers Bretvins ..
purchased on 14/10/2025
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5 /5
★★★★★

Package received very quickly and easy order. Thank you

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Catherine S.
purchased on 11/10/2025
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5 /5
★★★★★

Very fast. Nothing to say!! 🙂

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Lucas G.
purchased on 12/10/2025
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4 /5
★★★★☆

Careful shipping Meets my expectations

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Anne-marie M.
purchased on 07/10/2025
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5 /5
★★★★★

Package received in good condition and on time as usual

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Didier P.
purchased on 11/10/2025
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5 /5
★★★★★

Perfect, very nice original hat thank you

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Marie B.
purchased on 03/10/2025
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4 /5
★★★★☆

Quick reception well packaged

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Marie-laure A.
purchased on 10/10/2025
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5 /5
★★★★★

Everything was ok

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Jean Marie D.
purchased on 12/10/2025
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4 /5
★★★★☆

Hello I am satisfied with the order and the item purchased

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Laurent G.
purchased on 10/10/2025
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5 /5
★★★★★

Quality product, fast delivery

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Véronique L.
purchased on 10/10/2025
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3 /5
★★★☆☆

Until today, I have not yet received my order!!!

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Herizo R.
purchased on 10/10/2025
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3 /5
★★★☆☆

Very nice product but a cruel lack of wrapping on the packaging. The gift seems ordinary despite the quality. Too bad

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Charly S.
purchased on 13/10/2025
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5 /5
★★★★★

Top. Fast and perfect

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Damien E.
purchased on 12/10/2025
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3 /5
★★★☆☆

The hat is very nice except that it is a bit too big for a size M.

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Christian L.
purchased on 11/10/2025
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5 /5
★★★★★

Impeccable!

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Roland L.
purchased on 12/10/2025
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5 /5
★★★★★

Excellent quality and very fast delivery.

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Janek C.
purchased on 12/10/2025
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1 /5
★☆☆☆☆

Disappointed

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Miridjian S.
purchased on 08/10/2025
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Answer from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that your experience did not meet your expectations. Your feedback is valuable to us and we would like to better understand your concerns. Do not hesitate to let us know the issues encountered with the beanie and the areas for improvement to see if we have a model already in our collection that gives you better satisfaction or if this model can be improved with your remarks.
Remaining at your disposal.
Best regards.
TRACLET