9.4/10
★★★★★
based on 35293 reviews published

Latest customer reviews

5 /5
★★★★★

Service always perfect.

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Acheteur Vérifié
purchased on 02/08/2019
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5 /5
★★★★★

Well-made and practical site

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Acheteur Vérifié
purchased on 04/08/2019
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 03/08/2019
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5 /5
★★★★★

Fast and careful service. Quality items both. I am delighted.

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Acheteur Vérifié
purchased on 03/08/2019
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5 /5
★★★★★

This is my 4th order with Traclet and still very satisfied.

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Acheteur Vérifié
purchased on 04/08/2019
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5 /5
★★★★★

We are satisfied with our order and its content

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Acheteur Vérifié
purchased on 05/08/2019
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5 /5
★★★★★

Delivery on time. Product conforms to the order. Some difficulties in making the payment with my card. Using my son's card. But this problem is not attributable, I think, to the Traclet company. I reported it to the postal agency which is investigating to explain this problem.

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Acheteur Vérifié
purchased on 04/08/2019
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5 /5
★★★★★

Very well-made site, quality products and very short delivery times. I recommend.

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Acheteur Vérifié
purchased on 04/08/2019
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4 /5
★★★★☆

Very well supplied

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Acheteur Vérifié
purchased on 03/08/2019
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5 /5
★★★★★

Meets my expectations

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Acheteur Vérifié
purchased on 02/08/2019
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5 /5
★★★★★

Beautiful cap sent home on time.

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Acheteur Vérifié
purchased on 03/08/2019
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5 /5
★★★★★

Very accessible. Interesting multiple choices;

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Acheteur Vérifié
purchased on 03/08/2019
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5 /5
★★★★★

It's a very good French address to find the ideal headgear,

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Acheteur Vérifié
purchased on 25/07/2019
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4 /5
★★★★☆

Product conforms to the order.

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Acheteur Vérifié
purchased on 01/08/2019
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5 /5
★★★★★

Very clear and well illustrated

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Acheteur Vérifié
purchased on 01/08/2019
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5 /5
★★★★★

It is clear and agile to operate

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Acheteur Vérifié
purchased on 01/08/2019
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5 /5
★★★★★

The site is clear and shipping is fast

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Acheteur Vérifié
purchased on 01/08/2019
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5 /5
★★★★★

Careful shipping, delivery times respected.

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Acheteur Vérifié
purchased on 23/07/2019
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5 /5
★★★★★

I found exactly what I was looking for, I am very satisfied

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Acheteur Vérifié
purchased on 31/07/2019
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5 /5
★★★★★

The site is very well presented, easy to use.

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Acheteur Vérifié
purchased on 25/07/2019
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5 /5
★★★★★

Speed

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Acheteur Vérifié
purchased on 29/07/2019
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5 /5
★★★★★

Order received very quickly at the relay point/48h. Perfect packaging and item conforms to my expectations.

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Acheteur Vérifié
purchased on 30/07/2019
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5 /5
★★★★★

Available advisors, quality products at very affordable prices

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Acheteur Vérifié
purchased on 30/07/2019
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5 /5
★★★★★

Well-made and responsive site. Good communication

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Acheteur Vérifié
purchased on 28/07/2019
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5 /5
★★★★★

Effective, fast, reliable

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Acheteur Vérifié
purchased on 30/07/2019
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2 /5
★★☆☆☆

Deplorable telephone reception.

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Acheteur Vérifié
purchased on 31/05/2019
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Answer from Chapellerie Traclet
Hello, please excuse us if we have not been able to respond adequately to your expectations. For this model of hat in size 63 cm, the delay was longer than expected by our workshop. We apologize for this. Here is a discount code of 20 euros valid for your next order. Code: W2UAQNIH. We hope that the hat will satisfy you. Best regards, Traclet.
4 /5
★★★★☆

Fast and compliant delivery

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Acheteur Vérifié
purchased on 30/07/2019
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 29/07/2019
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5 /5
★★★★★

Content of the preliminary advice, quality of the chosen hats, packaging and overall reasonable prices. Fast and perfect delivery.

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Acheteur Vérifié
purchased on 25/07/2019
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5 /5
★★★★★

No size or delivery problems

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Acheteur Vérifié
purchased on 30/07/2019
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5 /5
★★★★★

Perfect. Great choice of models, suitable sizes. Very reasonable prices. Good quality.

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Acheteur Vérifié
purchased on 29/07/2019
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3 /5
★★★☆☆

The package was redone twice and 2 items had stitching defects that were nonexistent.

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Acheteur Vérifié
purchased on 29/07/2019
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Answer from Chapellerie Traclet
Hello, thank you for your comment; can you send photos of the defects so that we can report them to the workshop. Email: [email protected] Best regards, Traclet.
5 /5
★★★★★

Really perfect. Products delivered on time.

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Acheteur Vérifié
purchased on 29/07/2019
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5 /5
★★★★★

Good experience. Recommended site.

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Acheteur Vérifié
purchased on 27/07/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 30/07/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 25/07/2019
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4 /5
★★★★☆

Very satisfied, suits me very well.

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Acheteur Vérifié
purchased on 26/07/2019
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5 /5
★★★★★

After a certain number of orders. Lots of choices. Very serious in customer service. Good advice on size.

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Acheteur Vérifié
purchased on 29/07/2019
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2 /5
★★☆☆☆

I informed that I would not be there in August and yet the hat was sent. I have no news of this hat, moreover when ordering no one informed me that it would take about a month for it to be available. In a word, my experience has been bad in every way.

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Acheteur Vérifié
purchased on 30/06/2019
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Answer from Chapellerie Traclet
Hello, yes as indicated by phone, we have taken into account that you were closed in August. We therefore agreed on a return at the end of August. We do not understand your message at all. Please contact us at 04 77 71 40 58, we just left you a message. Moreover, you must have received an email from the post office because the address lacks information while we have correctly placed all the noted information on the package. Best regards, Traclet.
5 /5
★★★★★

Fast delivery and exactly meets my expectations.

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Acheteur Vérifié
purchased on 29/07/2019
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