Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
I would have liked to have different views of the visor. Better see the dimensions, the closure at the back
That's the reason I didn't give 5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
Very good. Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
Delivery and packaging very correct.
However, disappointed by the comfort of the cap whose defect in the assembly of the leather band inside hurts the forehead. The quality control seemed to lack rigor to me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Great product, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Pleasant and easy-to-use site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Easy order on the site, and delivery in a week.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2019
Non-respect of the promised deadline
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Response from Chapellerie Traclet
Hello, When ordering, the size 56 cm had a delivery time of 2-3 weeks. The order was placed on 11/12/2019 09:55:13 It was sent on 23/12/2019 13:47:53 Regards Traclet Best Wishes 2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Very good product, quick and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
easy to browse with many items for all tastes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Hello, I am reaching out to you because I was very satisfied with the order and the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Same as written in the box below. Super would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Delivery time respected. The product corresponds to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Satisfied with the product and the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Everything impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Still as fast for processing orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Suitable packaging and fast delivery. Respect for the product. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
Hello,
A more careful packaging for shipments would be better. The cardboard is fine, but the white paper that surrounds the hat or cap is a bit 'light'...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
No difficulty navigating and finding the items I was looking for in particular. Moreover, the ordered items are as I hoped.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
efficient, serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
impeccable and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2019
It's not too difficult to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
In accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Everything went very well, the delivery was respected in terms of time and the product is compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
perfect - impeccable packaging and thank you for the kind attention
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
The site is well made
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
Good, hat conforms to my order, one delay on delivery but the contact with customer service went well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Product super beautiful quality.
A delay related to a special request
The downside is related to the lack of response to my email and my message on the answering machine...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
TOP.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
Regarding the order and delivery, nothing to complain about: everything is correct.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2019
Delivery needs to be reviewed closely, very disappointing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Fast home delivery
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