Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

Acheteur Vérifié

Published on 13/01/2020 à 14h21 following a purchase from 06/01/2020

Perfectly satisfied

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Acheteur Vérifié

Published on 13/01/2020 à 14h20 following a purchase from 04/01/2020

Excellent

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Acheteur Vérifié

Published on 12/01/2020 à 18h19 following a purchase from 17/12/2019

Order placed on the 17th, arrived on the 24th in the morning while the delivery was supposed to be 48 to 72 hours. Delivery on Christmas Eve was quite a scare and the drop-off location was not the one I requested?

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Acheteur Vérifié

Published on 11/01/2020 à 19h50 following a purchase from 01/01/2020

Order arrived on the scheduled day!

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Acheteur Vérifié

Published on 10/01/2020 à 22h26 following a purchase from 02/01/2020

Well-made site, easy search. I particularly appreciate all the information that can be gleaned regarding the origin and history of the product... I certainly recommend!

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Acheteur Vérifié

Published on 10/01/2020 à 20h46 following a purchase from 26/11/2019

Perfect regarding the size. Very beautiful quality.

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Acheteur Vérifié

Published on 10/01/2020 à 19h44 following a purchase from 03/01/2020

Excellent quality. Very good value for money.

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Acheteur Vérifié

Published on 10/01/2020 à 18h37 following a purchase from 02/01/2020

EXCELLENT.

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Acheteur Vérifié

Published on 10/01/2020 à 18h26 following a purchase from 03/01/2020

Perfect

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Acheteur Vérifié

Published on 10/01/2020 à 17h36 following a purchase from 02/01/2020

Perfect. Fast and careful shipping.

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Acheteur Vérifié

Published on 10/01/2020 à 13h01 following a purchase from 02/01/2020

Good professional, courteous and efficient

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Acheteur Vérifié

Published on 10/01/2020 à 07h46 following a purchase from 01/01/2020

5/5 super very happy

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Acheteur Vérifié

Published on 09/01/2020 à 20h07 following a purchase from 10/12/2019

everything perfect!

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Acheteur Vérifié

Published on 09/01/2020 à 18h16 following a purchase from 31/12/2019

very good, order time reception and quality

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Acheteur Vérifié

Published on 09/01/2020 à 17h29 following a purchase from 02/01/2020

Product conforms to the description

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Acheteur Vérifié

Published on 09/01/2020 à 15h34 following a purchase from 02/01/2020

impeccable

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Acheteur Vérifié

Published on 09/01/2020 à 14h48 following a purchase from 01/01/2020

good

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Acheteur Vérifié

Published on 09/01/2020 à 14h08 following a purchase from 31/12/2019

Huge choice and fast delivery!

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Acheteur Vérifié

Published on 09/01/2020 à 13h33 following a purchase from 31/12/2019

delivered as agreed - product corresponding to the description (except for origin).

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Acheteur Vérifié

Published on 09/01/2020 à 13h22 following a purchase from 02/01/2020

Perfect in every way, from order to delivery

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Acheteur Vérifié

Published on 09/01/2020 à 13h17 following a purchase from 01/01/2020

Very easy to place an order on the site - very fast delivery - very satisfied

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Acheteur Vérifié

Published on 09/01/2020 à 12h48 following a purchase from 31/12/2019

Serious company, quality item and compliant.

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Acheteur Vérifié

Published on 08/01/2020 à 19h03 following a purchase from 22/12/2019

Very satisfied. Fast delivery. Easy order on the site and PayPal payment.

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Acheteur Vérifié

Published on 08/01/2020 à 18h39 following a purchase from 30/12/2019

Impeccable

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Acheteur Vérifié

Published on 08/01/2020 à 17h14 following a purchase from 30/12/2019

10 OUT OF 10

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Acheteur Vérifié

Published on 07/01/2020 à 21h39 following a purchase from 14/12/2019

Very good product.

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Acheteur Vérifié

Published on 07/01/2020 à 20h27 following a purchase from 14/12/2019

There is nothing to complain about, it's a very serious and fast company and especially attentive to its customers.

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Acheteur Vérifié

Published on 07/01/2020 à 20h09 following a purchase from 30/12/2019

Item received very quickly.

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Acheteur Vérifié

Published on 07/01/2020 à 14h36 following a purchase from 30/12/2019

Laborious site.
The control of data (phone number etc.) is complex

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Acheteur Vérifié

Published on 07/01/2020 à 13h47 following a purchase from 27/12/2019

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Acheteur Vérifié

Published on 07/01/2020 à 13h47 following a purchase from 28/12/2019

Delivery on time. Perfect quality!

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Acheteur Vérifié

Published on 07/01/2020 à 12h55 following a purchase from 30/12/2019

Very good site: clear and fluid.

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Acheteur Vérifié

Published on 07/01/2020 à 12h54 following a purchase from 30/12/2019

The best hat advice site I have ever known, it even surpasses the biggest in its precision and I learned a lot there. The best availability in advice by phone, no waiting time.

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Acheteur Vérifié

Published on 07/01/2020 à 11h11 following a purchase from 29/12/2019

Very good efficiency, speed, very good packaging.

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Acheteur Vérifié

Published on 07/01/2020 à 01h45 following a purchase from 28/12/2019

Very good thank you

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Acheteur Vérifié

Published on 06/01/2020 à 20h50 following a purchase from 12/12/2019

Perfect site

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Acheteur Vérifié

Published on 06/01/2020 à 17h31 following a purchase from 29/12/2019

I hear you well

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Acheteur Vérifié

Published on 06/01/2020 à 15h14 following a purchase from 27/12/2019

Very satisfied

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Acheteur Vérifié

Published on 06/01/2020 à 15h04 following a purchase from 29/12/2019

Excellent!

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Acheteur Vérifié

Published on 06/01/2020 à 14h13 following a purchase from 04/12/2019

Lack of product information, - unlined not indicated.

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Response from Chapellerie Traclet Published on 06/01/2020

hello
thank you for sending us a photo of the inside of the cap to verify (email [email protected]).
Indeed, the product sheet indicates the information
About the Bagnola Brown Leather Flat Cap - Traclet
Composition: 100% leather
Lining: 50% viscose and 50% wool
Brim: approximately 6 cm
Made in Italy