★★★★★
based on 35255 reviews published
Latest customer reviews
Order with quality and fast shipping, product as described, I highly recommend Traclet Roanne. Thank you
The site is quite well done.
Delivery one month later than the scheduled date
Thank you for taking the time to share your experience, even though we are sorry to learn that your order has been delayed. Our manufacturer had a delay in production.
We hope that the hat gives you complete satisfaction.
Best regards,
Traclet
Very happy with my purchase. Fast, exact dimensions. Perfect. However, for leather care, how to do it? What should I use as a care product please? Thank you again
Hello regarding the hat, very nice quality superb. But there was a missing eyelet on one side of the chin strap, anyway thank you for the chin strap provided, and I am quite happy with my hat, best regards.
The received item corresponds exactly to my wishes: quality, attention to detail
Very nice quality hat at a very reasonable price for a hat made in Ecuador. Very happy with my purchase!
A very fast delivery
I did not consult. The delivery times were respected.
No problem: speed and efficiency and great choice;
Satisfied with my order, superb hat, good value for money. Fast delivery
Cap compliant. The size is good and the navy blue cotton fabric does not fade in the wash. The fabric is a bit thick for hot weather. UV protection 40+
Bob meets expectations Fast delivery
Perfect transaction in every respect. Choice, quality, speed.
Very good fast delivery products conform to the order
Quality cap Online order and very satisfactory delivery
Nothing to say, perfect.
Very clear and easy site, many items
Order conforms to expectations
Satisfied
Hello, the hat is too small, I am disappointed
We are sincerely sorry to learn that the hat does not meet your expectations in terms of size.
It is certainly possible to exchange for a different size, here is the exchange procedure on the site
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Thank you for sharing your experience with us.
Best regards,
Traclet Sebastien
Problem with Chronopost pickup station (opening code provided with a 2-day delay after several reminders).
Impeccable, everything was perfect... The order, the delivery and the quality of the product
More than a month delay in delivery and the package still not received following a shipping notification received at the end of last week. I had to call to find out where the order was and understand the reason for the delay. I find that communication about the delivery time needs to be improved.
I found what I was looking for
Honestly very good transaction! Fast and efficient, the hat is perfect The site is clear. Second hat I buy with them and having dealt with customer service (for a 3rd) once with them, easy to reach, friendly and professional. And always finds common ground. Can't wait to buy a hat from you again hahaha Thank you for existing for those who love a bit exotic hats.
Very fast delivery, product conforms.
Great
Difficult navigation because there are so many choices.
Everything is perfect and everything matches my wishes
Ordered 2 hats, for my husband and me, shipped the next day, I am very satisfied with my purchase. The hats match what I expected, in every way (the description is very precise).
I have known this site for some time and I am always very satisfied, not only with the hats purchased but also with the quality of the service. Thank you Traclet!
Easy access site
The hat is great, the size is perfect. It was carefully packed in a thick box suitable for the item. I recommend.
Order received well packaged. The quality of the product is mediocre. Poor quality straw ribbon in velvet instead of being in ottoman.
Very satisfied with the product
Delivery time too long
The expected quality is well verified, but I think there was a size issue. I wanted hats for young children and they are not the requested sizes. It will be fine for next year.
Purchase without difficulty, good product matches my search.
I had to order twice so I had to pay twice to receive my order.