9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

, fast delivery, 100% satisfied site

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Acheteur Vérifié
purchased on 29/04/2018
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5 /5
★★★★★

Pleasant ordering site to use, quality and choice of products, correct prices, careful packaging, fast shipping.

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Acheteur Vérifié
purchased on 28/04/2018
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5 /5
★★★★★

Meets our expectations (gift), fast delivery and careful transport.

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Acheteur Vérifié
purchased on 26/04/2018
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5 /5
★★★★★

Store with a lot of choices and very serious

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Acheteur Vérifié
purchased on 01/05/2018
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5 /5
★★★★★

Well documented and pleasant to consult.

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Acheteur Vérifié
purchased on 21/04/2018
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5 /5
★★★★★

Good overall design The search for a product by hat shape is very useful for the novice who does not necessarily know the terminology of the hat making profession Presence of information about the country of manufacture for each product Presence of advice regarding head measurement

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Acheteur Vérifié
purchased on 29/04/2018
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5 /5
★★★★★

Extremely fast shipping. Unfortunately, I made a mistake with the size and returned it the next day. I have no worries because during a previous order I also returned another one because I didn't like the color. It was replaced without any problem. This company is therefore particularly serious and can only be recommended. As for the quality of the products, it is simply perfect. What is said is what is.

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Acheteur Vérifié
purchased on 01/05/2018
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5 /5
★★★★★

Choice, efficiency, delivery speed

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Acheteur Vérifié
purchased on 29/04/2018
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4 /5
★★★★☆

Some usage problems with Safari: pages that do not display.

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Acheteur Vérifié
purchased on 30/04/2018
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3 /5
★★★☆☆

Just after the order, the contact emails are not taken into account to modify a delivery address registered by mistake.

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Acheteur Vérifié
purchased on 28/04/2018
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Answer from Chapellerie Traclet
Hello
Please excuse us for this delivery issue, however the information on the delivery address has been modified as well as on your invoice.
There must have been a computer issue.
For compensation, here is a code for a discount of 6 euros. Unique code: IN6SKZQQ
Best regards
Traclet
4 /5
★★★★☆

Very good price, but slight supply delay, correct product, but finishing to be improved (understandable given the price).

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Acheteur Vérifié
purchased on 20/04/2018
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5 /5
★★★★★

Compliant

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Acheteur Vérifié
purchased on 29/04/2018
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5 /5
★★★★★

Perfect Very well packaged product Speed Seriousness I will buy another hat Highly recommend

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Acheteur Vérifié
purchased on 28/04/2018
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5 /5
★★★★★

Already replied twice...

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Acheteur Vérifié
purchased on 28/04/2018
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5 /5
★★★★★

For this second order. Delay, order tracking and products, everything is perfect. I recommend.

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Acheteur Vérifié
purchased on 29/04/2018
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5 /5
★★★★★

Simple order. Fast shipping. Total trust.

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Acheteur Vérifié
purchased on 29/04/2018
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1 /5
★☆☆☆☆

Promise of delivery 2 to 3 weeks, took a total of 8 weeks after 4 calls, and repeated promises of 'delivery next week' which turned out to be false 3 times. Not reliable at all, terrible experience. Only positive point: perfectly friendly interlocutor each time.

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Acheteur Vérifié
purchased on 09/03/2018
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Answer from Chapellerie Traclet
Hello, we are very sorry for the delay.
Our manufacturer having production issues, we tried to do it as quickly as possible.
The rating is however harsh because the product is of quality. It should still be noted on the product.
What is good is also to say when it is well done.
Best regards
Traclet
5 /5
★★★★★

Very accessible site and easy to use.

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Acheteur Vérifié
purchased on 27/04/2018
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 27/04/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 28/04/2018
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5 /5
★★★★★

Everything is perfect! Nothing to say

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Acheteur Vérifié
purchased on 28/04/2018
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5 /5
★★★★★

Efficient shipping. Content perfectly protected and in line with expectations

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Acheteur Vérifié
purchased on 29/04/2018
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5 /5
★★★★★

I didn't know this site. And for a first order, everything was impeccable, nothing to complain about. I strongly plan to return in the future.

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Acheteur Vérifié
purchased on 24/04/2018
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4 /5
★★★★☆

You can find almost everything in terms of headgear!

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Acheteur Vérifié
purchased on 28/04/2018
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4 /5
★★★★☆

Good.

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Acheteur Vérifié
purchased on 29/04/2018
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5 /5
★★★★★

VERY GOOD, VERY GOOD PRODUCTS AND VERY FAST SHIPPING

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Acheteur Vérifié
purchased on 28/04/2018
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4 /5
★★★★☆

Lack of follow-up.

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Acheteur Vérifié
purchased on 20/04/2018
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Answer from Chapellerie Traclet
Hello
The tracking is sent by email both at the time of the order, the shipment of the package with the colissimo number, and colissimo sends you both an email and a text.
Did you not receive them?
In that case, you should check the spam folder.
Best regards
Traclet
5 /5
★★★★★

Perfect, reliable and fast

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Acheteur Vérifié
purchased on 22/04/2018
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Answer from Chapellerie Traclet
Hello,
Thank you for your review!
Best regards, Traclet
5 /5
★★★★★

Super product

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Acheteur Vérifié
purchased on 27/04/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 27/04/2018
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5 /5
★★★★★

Top of the top, perfect packaging and excellent shipping speed! I recommend!

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Acheteur Vérifié
purchased on 25/04/2018
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5 /5
★★★★★

Fast and efficient service

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Acheteur Vérifié
purchased on 22/04/2018
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5 /5
★★★★★

Fast and careful delivery. The hat was very well packaged! Thank you

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Acheteur Vérifié
purchased on 23/04/2018
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5 /5
★★★★★

Excellent

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Acheteur Vérifié
purchased on 26/04/2018
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5 /5
★★★★★

Choice! Quality! Prices! Bravo!

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Acheteur Vérifié
purchased on 26/03/2018
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5 /5
★★★★★

Must visit

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Acheteur Vérifié
purchased on 13/04/2018
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5 /5
★★★★★

Quality and speed

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Acheteur Vérifié
purchased on 22/04/2018
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5 /5
★★★★★

Very happy with my purchase, sent in 24 hours and very pleasant. My partner is very happy with his birthday gift

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Acheteur Vérifié
purchased on 26/04/2018
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Answer from Chapellerie Traclet
Hello,
Thank you for your review.
We try to satisfy you as best as we can.
Best regards,
Traclet
5 /5
★★★★★

Listening staff and very responsive. Following a double order, the refund was made within five minutes without me having to call.

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Acheteur Vérifié
purchased on 26/04/2018
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4 /5
★★★★☆

Serious seller, fast service, good packaging of the package.

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Acheteur Vérifié
purchased on 25/04/2018
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