9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Very fast super packaging very serious

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Acheteur Vérifié
purchased on 16/04/2018
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5 /5
★★★★★

Very good supplier, fast delivery and well protected item. I recommend

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Acheteur Vérifié
purchased on 25/04/2018
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5 /5
★★★★★

Speed and efficiency

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Acheteur Vérifié
purchased on 26/04/2018
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4 /5
★★★★☆

Packaging adapted to the fragility of the product and fully recyclable.

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Acheteur Vérifié
purchased on 25/04/2018
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5 /5
★★★★★

Delivery speed and product in line with my expectations!

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Acheteur Vérifié
purchased on 26/04/2018
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5 /5
★★★★★

Very fast service, good item, completely satisfied

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Acheteur Vérifié
purchased on 24/04/2018
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4 /5
★★★★☆

Incredible the number of different hats available. The choice is unparalleled.

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Acheteur Vérifié
purchased on 26/04/2018
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5 /5
★★★★★

The site is very good

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Acheteur Vérifié
purchased on 24/04/2018
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5 /5
★★★★★

1st order product in line with the description, very satisfied

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Acheteur Vérifié
purchased on 25/04/2018
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5 /5
★★★★★

Delighted with this 1st order. I think I will make another order this winter

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Acheteur Vérifié
purchased on 24/04/2018
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4 /5
★★★★☆

Customer service is always reachable by email.

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Acheteur Vérifié
purchased on 23/04/2018
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 18/04/2018
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5 /5
★★★★★

Well-designed site with a lot of choices. Delivery times respected and careful packaging.

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Acheteur Vérifié
purchased on 24/04/2018
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5 /5
★★★★★

Reliability

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Acheteur Vérifié
purchased on 24/04/2018
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5 /5
★★★★★

Well-designed site, wide choice, order shipped quickly. Keep it up.

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Acheteur Vérifié
purchased on 20/04/2018
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5 /5
★★★★★

VERY GOOD

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Acheteur Vérifié
purchased on 24/04/2018
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4 /5
★★★★☆

No problem with the site

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Acheteur Vérifié
purchased on 17/04/2018
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5 /5
★★★★★

Quality of products, site security, fast delivery.

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Acheteur Vérifié
purchased on 24/04/2018
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 09/04/2018
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5 /5
★★★★★

Quality product. Fast and careful delivery.

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Acheteur Vérifié
purchased on 24/04/2018
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5 /5
★★★★★

Rare quality and service!

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Acheteur Vérifié
purchased on 23/04/2018
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5 /5
★★★★★

Very good!

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Acheteur Vérifié
purchased on 25/04/2018
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5 /5
★★★★★

I am very satisfied with the order, I recommend. Thank you.

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Acheteur Vérifié
purchased on 21/04/2018
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4 /5
★★★★☆

A bit long delays, especially since the amount had been charged, but it's not a big deal

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Acheteur Vérifié
purchased on 12/04/2018
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2 /5
★★☆☆☆

I am very sad to give this rating because the problem is the return which remains at our expense, 8.70 without tracking otherwise it's 16 euros. Your collection is super beautiful and having custom hats is not easy.

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Acheteur Vérifié
purchased on 23/04/2018
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Answer from Chapellerie Traclet
Hello
Yes, this rating is very sad especially for us who try to offer quality items and unique design services. Especially since this return is not our fault.
We offer to refund shipping costs with Paypal but otherwise, currently we are not financially able to cover shipping costs.
Otherwise, we would be obliged like Amazon to call on investors and unfortunately the hat world is atypical;
Best regards
Traclet
5 /5
★★★★★

Very complete, a lot of varieties, interesting prices.

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Acheteur Vérifié
purchased on 21/04/2018
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4 /5
★★★★☆

Good but delivery longer than expected

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Acheteur Vérifié
purchased on 20/04/2018
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5 /5
★★★★★

The service was perfect

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Acheteur Vérifié
purchased on 21/04/2018
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5 /5
★★★★★

Fast and careful service

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Acheteur Vérifié
purchased on 23/04/2018
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4 /5
★★★★☆

Site presenting a very wide choice of products. Good presentation of them. Just a remark for a delay in updating a reference, which led me to a bad choice.

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Acheteur Vérifié
purchased on 19/04/2018
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5 /5
★★★★★

Very good, everything is perfect.

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Acheteur Vérifié
purchased on 23/04/2018
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5 /5
★★★★★

EXCEPTIONAL service. The site is very well made, the products are impeccable, orders delivered in record time. Kindness on the phone always flawless. Return immediately recorded and refunded. Exceptional, really. Problem: I don't know where to store my hats!

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Acheteur Vérifié
purchased on 19/04/2018
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5 /5
★★★★★

This site is very professional, and the people we have by phone are attentive to our needs. I give them all my sincere thanks. very cordially and see you soon for another order

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Acheteur Vérifié
purchased on 10/04/2018
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5 /5
★★★★★

Article to be classified more by theme. By selecting: women's hat your site also directed me to men's models.

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Acheteur Vérifié
purchased on 23/04/2018
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5 /5
★★★★★

Third order, always satisfied.

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Acheteur Vérifié
purchased on 20/04/2018
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 22/04/2018
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5 /5
★★★★★

A lot of choices, correct prices

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Acheteur Vérifié
purchased on 23/04/2018
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5 /5
★★★★★

Trusted site.

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Acheteur Vérifié
purchased on 21/04/2018
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3 /5
★★★☆☆

The site is well made, delivery is quick to the relay but the quality is very variable...

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Acheteur Vérifié
purchased on 22/04/2018
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4 /5
★★★★☆

Okok

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Acheteur Vérifié
purchased on 22/04/2018
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