★★★★★
based on 35255 reviews published
Latest customer reviews
DO NOT ORDER FROM THIS SCAM SITE. I RECEIVED AN ITEM WITH A LOT OF DEFECTS (NOTABLY IN THE SEAMS). WANTING TO RETURN THE ITEM, THE SELLER REFUSES TO REFUND MY SHIPPING COSTS OF 25€.
We are sorry to learn that your experience with our service did not meet your expectations.
Regarding the visor, it has seams that, as shown in the photos, are not perfect. For a visor model priced at 12 euros, it is understandable that, as shown in the photos, it is not perfect.
Moreover, the model received and the one photographed on the site show the seams.
We do accept returns, but as indicated on the site, we do not cover return shipping costs.
Best regards,
Traclet
I have been a customer for over 13 years and have always been very satisfied. I would like to thank Mr. TRACLET for his honesty, kindness, and professionalism. Abdelmalik
Serious and fast site
Impeccable
Item in restocking
Product very well packaged and in accordance with the advertisement, beautiful hat!
Item conforms to the description and my expectations. Speed in processing the order and receipt within the deadlines. Very satisfied.
N/A
Very satisfied with the product, fast delivery
Superb hat
Great and simple
A delivery scheduled for 3 weeks but after a month, no news. However, as soon as I requested a refund, my hat was sent. In short, not much customer follow-up, it's a shame.
I had to pay return shipping for the exchange. In the end, I will pay much more for the item than in a physical store.
Thank you for sharing your experience with us. We completely understand your frustration regarding the return fees and the final cost of your purchase.
To date, we have not found a solution to have free shipping costs; if you have a solution, we are of course willing to implement it.
On our side, we are already covering the return, and we are currently unable to cover all shipping costs.
Remaining at your disposal.
Best regards,
Traclet Sébastien
All good, happy with a Stetson Michigan wool felt hat I purchased, outstanding product and quality, best prices compared to other shops. Quick delivery too. Big thanks to Traclet.
Everything is perfect, from the website for the order to the delivery.
Navigating the site is very easy and clear (delivery time, explanation). Fast delivery by colissimo and perfect packaging, box like new. In short, everything was perfect
Superb comfortable cap
The walking stick is very beautiful but I am a bit disappointed because I had requested a customization and it was not done completely... The phrase I asked to be written is missing and a symbol.
Fast delivery, quality packaging, high-end product, reasonable price. Perfect. Thank you
I found the product I wanted among a very large selection
Good
Excellent product, I highly recommend!
Impeccable. Beautiful finish. Completely satisfied.
I am happy with my hat. The size is good. I like it
The product is in accordance with the order and the delivery time is respected.
Sublime
Perfect.
Finally, Tilley is accessible in France! Wide selection (almost all sizes available). Easy ordering, free and fast delivery.
Very satisfied with my straw hat. I can’t wait for it to be warm 🙂 Fast delivery. Impeccable.
As always, quality products and fast delivery that takes care of the hats.
Very fast delivery, and very good value for money for this gambler. Very good.
Beautiful quality gavroche hats but the front part is too rigid. A little flexibility would make your products perfect
Princess very satisfied with my order I received my cap in very good condition thank you
Very satisfied with the Customer Service, very responsive and attentive. The product received is of good quality, in line with my expectations.
Compliant. The color of the blue is not quite navy but a bit lighter
Thank you very much
Very good and easy
Hat, processing and delivery of the order are perfect. I really recommend. Thank you!
5th purchase at Traclet and satisfaction is always there. They are very responsive, shipping is very fast and the packaging is impeccable.
No delivery problem