9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Accessible site

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Pierre F.
purchased on 14/05/2025
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5 /5
★★★★★

Fast delivery. Very good

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Sylvie P.
purchased on 20/05/2025
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4 /5
★★★★☆

Good product. However, delivery time is a bit long (over 3 weeks).

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Pierre V.
purchased on 29/04/2025
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5 /5
★★★★★

Everything is perfect!!

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Patrick L.
purchased on 21/05/2025
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5 /5
★★★★★

A bit big, but good quality

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Christian G.
purchased on 22/05/2025
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5 /5
★★★★★

Fast service, careful packaging and items conforming to the photos

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Manel B.
purchased on 19/05/2025
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5 /5
★★★★★

Fast service and product conforming.

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Eric A.
purchased on 20/05/2025
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5 /5
★★★★★

Reasonable price fast delivery

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Sara D.
purchased on 22/05/2025
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5 /5
★★★★★

Perfect order compliant and quite fast

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Jeremy A.
purchased on 03/05/2025
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5 /5
★★★★★

Fast shipping and perfect gift

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Dimitri S.
purchased on 23/05/2025
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5 /5
★★★★★

Nice discovery of this brand. I am very happy with my choice of hat for this summer, color and especially the material.

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Nadine B.
purchased on 22/05/2025
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2 /5
★★☆☆☆

More than 7 weeks, a follow-up and hop, package found and shipped! Too long!

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David B.
purchased on 06/03/2025
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Answer from Chapellerie Traclet
Hello,
please excuse us for this manufacturing delay.
Currently, we are having supply issues for all the trimmings because our historical supplier has closed, and we are facing supply issues.
We hope that the hats will fully satisfy you.
Best regards,
Traclet
4 /5
★★★★☆

Item ok, meets expectations, But delivery time much longer than what was announced. (Announced: 2 to 3 weeks; Ordered April 3, received May 26!

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Christophe E.
purchased on 03/04/2025
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5 /5
★★★★★

For several orders quality and delivery OK

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Jerome D.
purchased on 21/05/2025
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5 /5
★★★★★

Very good site. Easy order. Super fast delivery. Excellent packaging.

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Gérard D.
purchased on 21/05/2025
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5 /5
★★★★★

Everything is said

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Serge P.
purchased on 18/05/2025
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5 /5
★★★★★

Very fast. However, on 2 different hats of the same size, one is perfect for my head size while the other is a little too big.

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Nadia B.
purchased on 17/05/2025
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4 /5
★★★★☆

Beautiful hat, arrived quickly. I would have liked to have more photos with the hat worn on the head from the front.

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Alexia C.
purchased on 16/05/2025
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5 /5
★★★★★

As always, super fine and nice cooperation, ultra-fast response and shipping.

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Rade S.
purchased on 08/04/2025
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5 /5
★★★★★

Good quality cap, Stetson quality is there. Very fast delivery, nothing to complain about. Thank you for the professional service.

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Christophe H.
purchased on 22/05/2025
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5 /5
★★★★★

Fast delivery and the hat matches the description.

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Lucien T.
purchased on 20/05/2025
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3 /5
★★★☆☆

Very good

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Fabrice M.
purchased on 21/05/2025
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5 /5
★★★★★

Item matches the description.

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Adrien D.
purchased on 18/05/2025
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5 /5
★★★★★

The order arrived in two days! The product was well packaged and matched the description. I recommend!

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Laure C.
purchased on 18/05/2025
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5 /5
★★★★★

Very good

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Jean Pierre N.
purchased on 21/05/2025
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5 /5
★★★★★

Perfect!!

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Eliana R.
purchased on 21/05/2025
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1 /5
★☆☆☆☆

Disappointed by the quality of my purchase, I will no longer shop at chapellerie Traclet

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Philippe T.
purchased on 17/05/2025
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Answer from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that your experience with our product did not meet your expectations. Your feedback is valuable and helps us to constantly improve.
We distribute the Stetson brand and we are trying to understand the issue encountered. If this cap does not suit you, there is surely another one that will.
If the Stetson cap does not satisfy you, it is certainly possible to exchange it for another item from a different brand or another Stetson model.
Remaining at your disposal by email or phone 0477714058
Best regards,
Traclet Sébastien
5 /5
★★★★★

No problem. Items match the website.

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Annie P.
purchased on 21/05/2025
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5 /5
★★★★★

I was able to call before purchase, very courteous and helpful person. Delighted with my purchase! I highly recommend.

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Claire C.
purchased on 22/05/2025
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5 /5
★★★★★

The cap perfectly matches what I wanted, carefully packaged.

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Anne-laure M.
purchased on 18/05/2025
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5 /5
★★★★★

Super fast delivery, carefully packaged and quality item.

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Dominique D.
purchased on 20/05/2025
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5 /5
★★★★★

Ease of ordering and very quickly delivered.

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Monique W.
purchased on 16/05/2025
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5 /5
★★★★★

It was a gift. The recipient is very happy and expressed their satisfaction to me.

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Laetitia A.
purchased on 03/05/2025
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5 /5
★★★★★

Excellent delivery and quality

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Lucas M.
purchased on 20/05/2025
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4 /5
★★★★☆

Very satisfied with my order Too bad no one warned us about delivery delays After a month I had to call.

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Armel A.
purchased on 10/04/2025
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5 /5
★★★★★

Perfect, matches my expectations.

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Philippe B.
purchased on 17/04/2025
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5 /5
★★★★★

Exactly what I wanted, very good product it's perfect.

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Philippe H.
purchased on 19/05/2025
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5 /5
★★★★★

Very well designed site, the product description matches the product itself. The online order is very easy.

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Philippe D.
purchased on 20/05/2025
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5 /5
★★★★★

Quality hats and very fast delivery

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Renaud T.
purchased on 20/05/2025
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4 /5
★★★★☆

Navigation on the site very easy, fast delivery and meets expectations.

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Dominique P.
purchased on 14/05/2025
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