★★★★★
based on 35255 reviews published
Latest customer reviews
Everything is perfect! Fast delivery and high quality item.
Hello, Merry Christmas. It was indeed the red wool hat, it was perfect, next purchases will be a khaki hat, best regards.
Very good, order received the next day as planned. Item compliant and of very good quality.
Kindness on the phone, attentive to the customer, quick exchange following my size error
Clear and efficient site, very fast delivery
I found it very good but the chosen hat does not correspond to our wish. We are looking for a softer 'bob' style hat. Otherwise, very good service Best regards.
Yes, we also have bucket hats in alcantara
here is the link on our site
https://www.chapellerie-traclet.com/fr/chapeaux-tissu/261-bob-alcantara.html
otherwise, here is also the link for the bucket hats
https://www.chapellerie-traclet.com/fr/225-bob-chapeau-bucket-hat
best regards
Traclet
Good customer service.
Very efficient and easy to use
Super no problem
The site is quite well designed and requires a very slight learning curve. It's a pity that it is not possible to select different sorting modes.
Perfect
Nothing to report.
Fast service and compliant with the order
PERFECT
Very serious site, order quickly taken into account and processed. Received in a short time.
Did not receive the ordered size, and the return is at my expense, which I find not normal given that I received it at a relay point. I do not understand why I cannot return it to the same place without cost!
thank you for contacting customer service if we made a mistake, a return label will be sent.
We have not received an email from you.
best regards
traclet
Very well made and nice site, there is a large choice of items. Ok to find an item that we didn't think we would find anywhere!
Very good
Very good good service fast delivery I recommend
Very well informed by phone.
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Great choice, fast and efficient delivery
A lot of choices. Sometimes a supply problem with a size. Very good ordering service.
Item conforms to the order. My father is very satisfied with his cap, it fits him perfectly. Delivery time indicated at the time of order was respected! Site to recommend for its seriousness and speed as well as the quality of the product.
Order fully compliant with the order placed a few days before Christmas; I appreciated being able to pick up my order at a relay point as well as the really fast delivery time! I highly recommend this site!
Impeccable timing, with an order placed on Christmas Eve! And very nice model of hat, as with every purchase at Traclet!
French manufacturing! Favor local artisans! Quality corresponding to the price and speed of shipping. Thank you. Happy New Year 2018! Keep it up!
Small disappointment with the product given the price.
Perfect service. Very satisfied.
Perfect
Serious, fast shipping; To recommend.
My purchase arrived as expected, without any issues, carefully packaged. I recommend this site!
Diversified
Defective packaging, no protection for the cap which arrived wrinkled
the cap is sent in a package and wrapped in tissue paper as Borsalino, Stetson does.
What would you like more to help us improve and also to advance brands like Borsalino.
Best regards
Traclet
Non-respect of delivery deadlines and non-respect of the response that was given to me.
We apologized for the delay and we sent the product to you at our expense by fast carrier.
We try to do our best but apparently it's not enough for you.
Please let us know what we should have done following this delivery delay.
Best regards
Traclet
There was too much delay for my order, order placed on December 6 received on December 23 no email or call to warn of this delay seeing the days advance I had to call myself as there was no response following the email sent.
To advise.
Always just as perfect
Very good site, nothing to inform and easy to use.
Extraordinary finish and exceptional beauty