★★★★★
based on 35255 reviews published
Latest customer reviews
Well-made site, allowing for a clear choice. fast shipping
Communication? Does not respond to emails. Wrong product sent
Very fast delivery and satisfied with my order which corresponds to the ordered product.
Very fast delivery and product conforms to the order
Very satisfied with my order and delivery.
Delivery conforms, perfect packaging
A very beautiful realization! Bravo and thank you for the shipment: well packaged, protected by quality packaging, a magnificent hat! The French know-how! May it endure thanks to your quality work.
Very good
No problem. The delivery took place within the announced timeframe with tracking from BPost. Impeccable delivery
Quite satisfied
Everything is perfect
I still have not received the product I ordered on 14.04., and now it is 18.05. You decide for yourself.
We completely understand your frustration regarding this delivery delay and we apologize for the inconvenience caused.
According to the tracking, the package was delivered today
https://www.laposte.fr/outils/suivre-vos-envois?code=CF590969505FR
Your experience is important to us, and we are doing our best to improve our services. Please feel free to follow the progress of your order with our team, who is committed to providing you with all the necessary assistance.
Best regards,
The chapellerie-traclet.com team
Clear site, no delivery problems
Where is my package? I placed an order almost 2 months ago and it has not arrived and now you are asking for my review???
With tracking we can see that the parcel is in the post department. Normally you will receive it this week
https://www.laposte.fr/outils/suivre-vos-envois?code=CF591984552FR
Excuse us for the delay
Regards
Traclet
Hello,
We are sincerely sorry to learn that you have not yet received your order after such a long delay. We understand how frustrating this can be and we thank you for your patience. Your feedback is essential for us to improve our service and we will do everything we can to assist you in this situation.
Best regards,
The Chapellerie Traclet team
Everything was perfect
An excellent service.
The item corresponds well to my order, and delivery on time....
Very good just taken by the wind by the very good large visor fortunately there is the attachment by the neck
Perfect
Order respected, fast shipping, respect for requests
As always very careful packaging, item conforms and of good quality thank you
Easy navigation and article searches.
Serious and quality.
Delivery announced within 48h = deadline respected. Very good quality products.
Nothing to report
As for the actual shipping, no malicious observations to make. It was quick and correct. For a simple beret, home delivery would have been preferable.
Interesting site and rich in choices A 3D animated view modeling would be a plus.
Easy to navigate site.;
Item presented in a very explicit manner on the site. Additional information on the size easily obtained by phone. Fast delivery and perfect packaging.
Very beautiful work
2 hats,,,, one slightly too small... the other slightly too big,,,,,, order 59 received from 58?? a bit of precision, given the price of the items would be welcome. For my part, last order.
Order received quickly, small downside the box was torn but the item was intact. Beautiful quality I recommend.
The cap is very beautiful and carefully packaged. Responses to emails are quick.
Unfortunately, I cannot leave a positive review. Some issues with my hat, which is beautiful, arrived deformed and with poorly made seams. After sending photos to customer service, I received no response. Basically, the seams are
Fast shipping. Quality product. Perfect size.
Easy and efficient navigation.
Quality product, perfectly in line with the description. Delivery on time. Very satisfactory experience.
Beautiful white linen Borsa Fedora hat, nice quality, comfortable and chic. The sales and after-sales service from Traclet is perfect and responsive, as always. And as always, fast delivery, in this case abroad.
Product perfectly matches the description. Great quality.
Clear and complete site. Fast delivery. Product conforms to the description. Good transaction. Thank you.