Reviews Chapellerie Traclet

9.4/10
★★★★★
based on 35893 reviews published

Latest customer reviews

4 /5
★★★★☆

Small delivery delay issue but the quality of the cap is great, it is beautiful

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Acheteur Vérifié
purchased on 19/12/2017
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5 /5
★★★★★

Fast, efficient, extraordinary choice, very reliable.

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Acheteur Vérifié
purchased on 10/12/2017
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5 /5
★★★★★

Well designed and practical

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Acheteur Vérifié
purchased on 03/01/2018
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5 /5
★★★★★

Excellent service, responsive, very friendly and helpful!

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Acheteur Vérifié
purchased on 29/12/2017
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5 /5
★★★★★

Very complete, easy and very readable. Suggestion: have more hats or caps in situation on a head as the rendering is difficult to imagine. I think that way there would be fewer returns...

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Acheteur Vérifié
purchased on 03/01/2018
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4 /5
★★★★☆

Very good site with beautiful products

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Acheteur Vérifié
purchased on 02/01/2018
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4 /5
★★★★☆

1st order placed by phone on December 19 and received, after a reminder from me, on January 7.... I think they simply forgot to validate my order - too bad there wasn't an apology from them - human error but does not prevent courtesy

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Acheteur Vérifié
purchased on 19/12/2017
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5 /5
★★★★★

Everything was perfect

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Acheteur Vérifié
purchased on 02/01/2018
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5 /5
★★★★★

Hello. I received my order as expected. the black cotton flat cap is impeccable and the size is also good. I am very satisfied and recommend it. thank you Traclet.

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Acheteur Vérifié
purchased on 02/01/2018
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5 /5
★★★★★

-

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Acheteur Vérifié
purchased on 29/12/2017
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4 /5
★★★★☆

Clear and quick

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Acheteur Vérifié
purchased on 29/12/2017
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4 /5
★★★★☆

Very simple order and very fast delivery. Very good, I recommend.

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Acheteur Vérifié
purchased on 28/12/2017
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5 /5
★★★★★

Easy to use

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Acheteur Vérifié
purchased on 01/01/2018
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5 /5
★★★★★

Perfect, one more to my collection!

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Acheteur Vérifié
purchased on 01/01/2018
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5 /5
★★★★★

Reliable site and very correct tracking

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Acheteur Vérifié
purchased on 30/12/2017
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5 /5
★★★★★

Fast and efficient, product properly packaged.

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Acheteur Vérifié
purchased on 29/12/2017
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5 /5
★★★★★

Everything is clear, user-friendly and well organized.

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Acheteur Vérifié
purchased on 30/12/2017
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5 /5
★★★★★

Compliance, speed, seriousness.

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Acheteur Vérifié
purchased on 30/12/2017
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5 /5
★★★★★

Pleasant site, easy navigation, photos true to the proposed items.

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Acheteur Vérifié
purchased on 30/12/2017
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5 /5
★★★★★

Perfect Skills Listening

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Acheteur Vérifié
purchased on 30/12/2017
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5 /5
★★★★★

After several purchases on your site, I have never been disappointed. Both by the choice of hats and their quality as well as by the delivery. I highly recommend

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Acheteur Vérifié
purchased on 30/12/2017
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5 /5
★★★★★

Very good, good quality

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Acheteur Vérifié
purchased on 31/12/2017
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4 /5
★★★★☆

Very good, a lot of choice and quality. Very good customer service. Do not hesitate

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Acheteur Vérifié
purchased on 10/12/2017
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5 /5
★★★★★

Fast! Received on time. Be careful with packages opened during transport!

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Acheteur Vérifié
purchased on 24/12/2017
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5 /5
★★★★★

Products of excellent quality and delivered within the expected time

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Acheteur Vérifié
purchased on 22/12/2017
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4 /5
★★★★☆

Serious, the order was quickly taken into account. One problem though: head reducers should be proposed more clearly, I have to make a new order. To improve, the delivery by (TNT), because notified at 8:35 in the morning even by sms, I had to wait until 1:30 PM for the delivery (which could have been done until the evening) without having more information on a more precise schedule, so half a day lost (this can be one day).

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Acheteur Vérifié
purchased on 28/12/2017
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5 /5
★★★★★

Very good, the product meets my expectations, the online tracking of the delivery is great

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Acheteur Vérifié
purchased on 26/12/2017
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5 /5
★★★★★

Very fast shipping.

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Acheteur Vérifié
purchased on 28/12/2017
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5 /5
★★★★★

Site with a very wide choice of hats

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Acheteur Vérifié
purchased on 08/12/2017
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5 /5
★★★★★

Very good quality and fast shipping. I recommend

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Acheteur Vérifié
purchased on 27/12/2017
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5 /5
★★★★★

Fast delivery, responsive customer service

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Acheteur Vérifié
purchased on 28/12/2017
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5 /5
★★★★★

Effective and reliable. My first order on this site gave me complete satisfaction and encourages me to make new purchases there.

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Acheteur Vérifié
purchased on 29/12/2017
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5 /5
★★★★★

Very good site with a lot of choices, fast delivery

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Acheteur Vérifié
purchased on 27/12/2017
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5 /5
★★★★★

Good quality item

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Acheteur Vérifié
purchased on 27/12/2017
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5 /5
★★★★★

Good site but the caps are too thin, my yankee is all deformed

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Acheteur Vérifié
purchased on 28/12/2017
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5 /5
★★★★★

Very good, fast delivery and in good condition. I recommend this site.

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Acheteur Vérifié
purchased on 22/12/2017
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5 /5
★★★★★

Always perfect for speed

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Acheteur Vérifié
purchased on 26/12/2017
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4 /5
★★★★☆

Very good product, the quality is well present. Fast delivery, correct packaging. However, the feathers on the side of the hat are neither sewn nor glued so I have already lost them and fortunately found them again.

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Acheteur Vérifié
purchased on 27/12/2017
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1 /5
★☆☆☆☆

More than 15 days of waiting because an item was missing! Had to chase customer service, so zero for customer relations, especially since I paid 15 days ago. Since the products are more expensive than on the market, we expect something else.

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Acheteur Vérifié
purchased on 10/12/2017
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Answer from Chapellerie Traclet
Hello,
The information about the delay was already noted on the product sheet and you were also informed by email after the order.
How to better inform, we are at your disposal.
Below is the tracking of your order:
Shipped Hanae TRACLET 28/12/2017 14:53:47
In delivery Hanae TRACLET 28/12/2017 12:33:50
Payment accepted 10/12/2017 13:01:27
Awaiting restocking 10/12/2017 13:01:26
Furthermore, you indicate that you find the products on the market, it is possible but in this case, we cannot compare without having the exact reference and especially if they are authentic products of the brand.
Remaining at your disposal.
Best regards
Traclet
5 /5
★★★★★

Really perfect

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Acheteur Vérifié
purchased on 25/12/2017
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