9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 18/11/2017
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1 /5
★☆☆☆☆

Extremely disappointed. For a size 59 I took 58/59 and it is way too big. The return is at my expense while there is not even an intermediate size to offer. The exchanges with customer service are one-way. I will not order again.

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Acheteur Vérifié
purchased on 18/11/2017
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Answer from Chapellerie Traclet
Hello
The size L 58/59 cm is as indicated on the product sheet sized larger than a French size.
We cannot provide more information regarding the order.
Size large compared to French sizes. The headgear is about 1 cm larger than indicated. For those used to the Stetson brand, take the size of your old headgear.
Moreover, as you used PayPal, you do not pay return shipping costs in case you also took into account the information that the package is refundable
https://www.chapellerie-traclet.com/fr/content/153-remboursement-des-frais-de-retours-avec-paypal
Exchanges are therefore not one-way.
Moreover, the size M which is below is currently on order
Best regards
Traclet
5 /5
★★★★★

The site is very well done.

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Acheteur Vérifié
purchased on 17/11/2017
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5 /5
★★★★★

Ease of ordering. Well informed about tracking. Very fast delivery

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Acheteur Vérifié
purchased on 19/11/2017
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5 /5
★★★★★

Very fast and efficient service

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Acheteur Vérifié
purchased on 08/11/2017
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5 /5
★★★★★

Interesting

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Acheteur Vérifié
purchased on 13/11/2017
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5 /5
★★★★★

Fast delivery and well-packaged product

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

Thank you for your trust and kindness very happy with your service

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

This site is well made and attractive. Be careful to choose your size well. The welcome at the store is friendly, efficient, and accommodating. Highly recommend as the choice is considerable.

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Acheteur Vérifié
purchased on 15/11/2017
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4 /5
★★★★☆

Fast and efficient service. Too bad the pages were only in English (to my knowledge).

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Acheteur Vérifié
purchased on 14/11/2017
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5 /5
★★★★★

Very good very serious

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Acheteur Vérifié
purchased on 14/11/2017
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5 /5
★★★★★

Fast delivery, very well packaged. IMPECCABLE!

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

Good serious treatment

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Acheteur Vérifié
purchased on 10/11/2017
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5 /5
★★★★★

Pleasant site, lots of choices, simple navigation and ordering.

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

Very large selection with interesting prices

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Acheteur Vérifié
purchased on 15/11/2017
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4 /5
★★★★☆

Friendly staff on the phone and order received quickly...happy with my purchase

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

Traclet? perfect!!! Colissimo? another package ripped open...

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

Very good contact..... Hat too big, but my fault! I passed it through boiling water and dryer (this may make you laugh) and was able to reduce the head circumference by one centimeter. So, in the end happy

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Acheteur Vérifié
purchased on 16/11/2017
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4 /5
★★★★☆

Very attentive to the customer and very fast shipping.

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Acheteur Vérifié
purchased on 30/10/2017
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4 /5
★★★★☆

Great choice of quality headgear.

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Acheteur Vérifié
purchased on 17/11/2017
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5 /5
★★★★★

Impeccable site

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Acheteur Vérifié
purchased on 09/11/2017
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5 /5
★★★★★

Very good !!!!

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

These are serious people and I was perfectly received during my phone calls.

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Good product and meets my expectations Fast service I recommend

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

Fast, well protected... You are the best!

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

The merchandise arrived very quickly and well protected.

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Excellent site, clear, good product descriptions.

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Acheteur Vérifié
purchased on 11/11/2017
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4 /5
★★★★☆

Excellent quality of products

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Responsive site to my request and product completely in line with expectations. Good discovery.

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Acheteur Vérifié
purchased on 08/11/2017
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 16/11/2017
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4 /5
★★★★☆

Review already given but I repeat it: simplicity and efficiency

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Acheteur Vérifié
purchased on 16/11/2017
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4 /5
★★★★☆

Very practical

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Very good site that I have regularly used with success.

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Great choice, very well made site.

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Choice, quality, well priced, big brands and very good order tracking and customer service.

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Received quickly

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Acheteur Vérifié
purchased on 15/11/2017
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4 /5
★★★★☆

Too cluttered

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Acheteur Vérifié
purchased on 13/11/2017
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5 /5
★★★★★

Serious, a site you can trust, delivery is fast and careful.

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Acheteur Vérifié
purchased on 12/11/2017
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 05/11/2017
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2 /5
★★☆☆☆

Excellent site... BUT order that gets lost or takes a long time to arrive!!! For a birthday gift... it's missed; my order arrived way too late, after 15 days.

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Acheteur Vérifié
purchased on 30/10/2017
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Answer from Chapellerie Traclet
Hello
Please excuse us for this delivery delay, we had a problem with our stock for the gray trilby hat.
Please find a voucher of 10 euros in your account.
Best regards
Traclet