9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Very professional

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Acheteur Vérifié
purchased on 03/08/2017
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4 /5
★★★★☆

A relatively fast shipment considering my location (Overseas): 12 days. The quality of service is impeccable, the advisors respond quickly. Highly recommended.

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Acheteur Vérifié
purchased on 30/07/2017
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 31/07/2017
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4 /5
★★★★☆

Hat conforms to the photo. Good quality. Fast shipping and well packaged.

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Acheteur Vérifié
purchased on 30/07/2017
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 02/08/2017
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5 /5
★★★★★

Everything is always perfect

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Acheteur Vérifié
purchased on 31/07/2017
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 29/07/2017
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 31/07/2017
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5 /5
★★★★★

Very good thank you

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Acheteur Vérifié
purchased on 01/08/2017
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5 /5
★★★★★

Order delivered in 2 days. very professional

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Acheteur Vérifié
purchased on 02/08/2017
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4 /5
★★★★☆

Offers very good products

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Acheteur Vérifié
purchased on 30/07/2017
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5 /5
★★★★★

Thank you

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Acheteur Vérifié
purchased on 31/07/2017
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5 /5
★★★★★

Very clear site, logical construction. Easy to see items, quick order.

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Acheteur Vérifié
purchased on 29/07/2017
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5 /5
★★★★★

Clear site, product as described, fast shipping and well-protected package.

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Acheteur Vérifié
purchased on 28/07/2017
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5 /5
★★★★★

I will recommend it to those around me very satisfied with the order upon receipt nothing to report

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Acheteur Vérifié
purchased on 29/07/2017
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3 /5
★★★☆☆

The site is very good, and the after-sales service is quite efficient, but I regret a lack of clarity on the reception date and the waiting time for the package. I was also quite shocked by the poor written expression/spelling of the customer service, it's not very serious!

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Acheteur Vérifié
purchased on 19/07/2017
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5 /5
★★★★★

Nothing to complain about, a lot of choice and availability. Fast and careful shipping.

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Acheteur Vérifié
purchased on 29/07/2017
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 29/07/2017
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4 /5
★★★★☆

Practical, simple, quick in executing the order. Tracking is very good.

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Acheteur Vérifié
purchased on 30/07/2017
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5 /5
★★★★★

Fast and excellent site

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Acheteur Vérifié
purchased on 29/07/2017
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 29/07/2017
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5 /5
★★★★★

Fast delivery. the items are as described. a hat was too big, it was exchanged without problem and very quickly! I am very satisfied! I recommend 100%

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Acheteur Vérifié
purchased on 22/07/2017
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 17/07/2017
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5 /5
★★★★★

Order completely in line with expectations. Quality product delivered on time. Nothing to say except to recommend!

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Acheteur Vérifié
purchased on 27/07/2017
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5 /5
★★★★★

Exhaustive

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Acheteur Vérifié
purchased on 27/07/2017
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5 /5
★★★★★

Serious, product as shown in the photo, fast delivery

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Acheteur Vérifié
purchased on 27/07/2017
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 27/07/2017
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5 /5
★★★★★

Fast delivery, serious site

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Acheteur Vérifié
purchased on 27/07/2017
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 24/07/2017
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5 /5
★★★★★

Very fast service, even considering the distance (18,000 km) surprised by the efficiency

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Acheteur Vérifié
purchased on 26/07/2017
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 23/07/2017
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 24/07/2017
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2 /5
★★☆☆☆

I paid for express shipping and the package arrived after 4 days.

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Acheteur Vérifié
purchased on 22/07/2017
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Answer from Chapellerie Traclet
Hello
The order was placed on Saturday for Colissimo shipping and the delay for this mode of transport is 2-3 days.
According to the tracking, it was presented to you for the first time on Wednesday and delivered on Thursday.
In case you wanted next-day delivery, you need to choose TNT or Chronopost delivery.
Best regards
Traclet
4 /5
★★★★☆

Good and wide choice offered.

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Acheteur Vérifié
purchased on 26/07/2017
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5 /5
★★★★★

Very clear site, fast and careful shipping

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Acheteur Vérifié
purchased on 26/07/2017
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5 /5
★★★★★

Article received very quickly and my mom is satisfied with the hat!!! Thank you

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Acheteur Vérifié
purchased on 25/07/2017
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5 /5
★★★★★

Nothing to say

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Acheteur Vérifié
purchased on 12/07/2017
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5 /5
★★★★★

The hat is very good, it arrived in good condition and quickly. Two downsides: it was a gift. Why isn't the code written in a more readable way? Furthermore, I am drafting my order, and I notice that the shipping costs are not automatically included in the total amount, but should be paid additionally, while there is still available money. This is incomprehensible, I should not have to pay extra for a gift when the allocated amount is not exhausted. The person from Taclet I contacted found solutions to get everything back in order, I thank them for that. I know it takes several hours (even days) for a good computer scientist to correct the errors made in the preparation of the specifications. In any case, this is an improvement to be made for the next version of the site.

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Acheteur Vérifié
purchased on 26/07/2017
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 15/06/2017
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5 /5
★★★★★

To hat lovers, I say: "Cap! Traclet! Here is a true hat maker...."

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Acheteur Vérifié
purchased on 25/07/2017
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