9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Very satisfied with my order. Moreover, I appreciate being able to pay by check, which is becoming very rare. Thank you.

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Cécile F.
purchased on 02/05/2025
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5 /5
★★★★★

Everything is perfect model, speed of delivery

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Bernard T.
purchased on 07/05/2025
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5 /5
★★★★★

Quick transaction, careful packaging. No issues

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Jean-claude M.
purchased on 05/05/2025
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5 /5
★★★★★

Good quality of products. Exchange possible and easy.

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Joël P.
purchased on 01/05/2025
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3 /5
★★★☆☆

The color of the ribbon around the hat does not match the image which is white but in reality is a khaki/light beige. Also, the belt on the hat, the leather looks much darker and almost black in the image but in reality, it is brown.

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Gamze I.
purchased on 21/04/2025
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5 /5
★★★★★

Really good service great communication and product is excellent quality. Thank you!

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Craig S.
purchased on 01/05/2025
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5 /5
★★★★★

Well-made site with explanations that help with the choice.

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Jacqueline L.
purchased on 06/05/2025
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5 /5
★★★★★

Hat perfect. Excellent service, very pleased

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Kathleen M.
purchased on 04/05/2025
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4 /5
★★★★☆

Navigation on the site not very easy to select the desired product. It may also be a matter of habit

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Francoise C.
purchased on 05/05/2025
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5 /5
★★★★★

I am very happy with these two straw hats, light, well-ventilated, perfect for gardening!

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Jean-baptiste D.
purchased on 03/05/2025
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4 /5
★★★★☆

Purchase in accordance with the rules, careful packaging, however I would reserve on the transport package partially open upon receipt. But the hat was intact and of good quality.

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Florian A.
purchased on 04/05/2025
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5 /5
★★★★★

Item completely conforms to the description on the site and fits just right, with quality. I am very happy with my purchase and the delivery went very well. Site to recommend.

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Michel M.
purchased on 04/05/2025
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5 /5
★★★★★

The site is pleasant and the quality seems to be perfect, we will see in use

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Michele B.
purchased on 03/05/2025
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4 /5
★★★★☆

Good organization of the site.

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Jean-claude S.
purchased on 30/04/2025
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5 /5
★★★★★

Price, fast shipping at low cost, happiness with choice

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Raymond K.
purchased on 03/05/2025
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5 /5
★★★★★

Very good. Fast delivery, perfect packaging

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Claude C.
purchased on 05/05/2025
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5 /5
★★★★★

Item conforms to its description on the site and delivery within the deadlines.

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Monique F.
purchased on 04/05/2025
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5 /5
★★★★★

Pleasant site, fair prices. My second good experience

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Brigitte R.
purchased on 02/05/2025
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5 /5
★★★★★

Good site

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Marie D.
purchased on 02/05/2025
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5 /5
★★★★★

Delivery time respected. Well packaged. Two emails (forgotten pouch and instructions to fold the hat) received a quick response. The product: conforms to the description, the 'plastic' aspect mentioned in the comments is noted. Light, to see in use (strength effectiveness).

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Pierre P.
purchased on 02/05/2025
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5 /5
★★★★★

Nothing to complain about, very good.

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Marie P.
purchased on 01/05/2025
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5 /5
★★★★★

Items matching the descriptions, fast and careful shipping! Perfect 🙂

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Tatiana L.
purchased on 04/05/2025
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5 /5
★★★★★

It's perfect!

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Sylvain R.
purchased on 01/05/2025
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5 /5
★★★★★

Very good site

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Francois H.
purchased on 03/05/2025
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5 /5
★★★★★

Beautiful quality

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Christine E.
purchased on 04/05/2025
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4 /5
★★★★☆

Lack of information on the use of accessories provided with the items, such as, use of Double Pass Chinstrap

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Jean-paul Z.
purchased on 04/05/2025
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5 /5
★★★★★

Perfect received on time, impeccable delivery and delivery person

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Florence R.
purchased on 05/05/2025
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1 /5
★☆☆☆☆

Package not received

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Thierry A.
purchased on 30/04/2025
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Answer from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that you have not received your package. We understand how frustrating this can be and we want to assure you that your satisfaction is our priority.
The order was placed on April 30 at the end of the day, it could not be shipped on May 1 as the post office was not working, the order was shipped on May 2 under the tracking below which indicates that the package is on its way to delivery
https://www.laposte.fr/outils/suivre-vos-envois?code=9M00776730125
A complaint has been made today to the post office to deliver to you quickly and to find an explanation for this delay independent of our will.
Thank you for your understanding.
Best regards,
Traclet Sebastien
5 /5
★★★★★

Easy site but no information received to tell me that my package was there?

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Regis M.
purchased on 01/05/2025
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5 /5
★★★★★

Well-designed site, too bad for the prolonged lack of stock of certain products.

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Paul M.
purchased on 01/05/2025
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5 /5
★★★★★

Top!

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Daniel V.
purchased on 02/05/2025
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5 /5
★★★★★

Nothing to report.

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René L.
purchased on 02/05/2025
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5 /5
★★★★★

Quality service

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Olivier N.
purchased on 01/05/2025
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5 /5
★★★★★

Clear Realistic Careful service faithful to the images Very nice surprise! To recommend and to renew

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Nathalie L.
purchased on 29/04/2025
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5 /5
★★★★★

Satisfied

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Françoise P.
purchased on 29/04/2025
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5 /5
★★★★★

Fast shipping nothing to complain about

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Antoine D.
purchased on 29/04/2025
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5 /5
★★★★★

Navigation on the site simple, easy,

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Christiane L.
purchased on 22/04/2025
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5 /5
★★★★★

Clear site

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Roland S.
purchased on 01/05/2025
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5 /5
★★★★★

Satisfactory delivery time

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Marie Claude P.
purchased on 01/05/2025
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5 /5
★★★★★

Perfect

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Sebastien R.
purchased on 01/05/2025
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