9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 25/07/2017
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1 /5
★☆☆☆☆

Product compliant but I had to send an email for them to finally decide to send me my order. The response I received is quite comical: "you should have specified that you were in a hurry!!" Or "you did not pay for shipping!!!" I find this very inappropriate especially since if I indeed did not pay for shipping it is because my order exceeded the minimum amount to have it free so I did not receive any preferential treatment!!! Next time I will turn to a more competent seller.

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Acheteur Vérifié
purchased on 24/07/2017
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Answer from Chapellerie Traclet
Hello
In order to limit shipments and therefore shipping costs; we prefer a single shipment when the order requires multiple deliveries. Indeed, for a cleaning, we must receive the hat and then send it back once it is done. Therefore, it requires two shipments that are not settled and which is an important cost for us.
Please excuse us if our message was not respectful enough.
Best regards
Traclet
3 /5
★★★☆☆

The product is in accordance with the description but the delivery was much longer than announced, and no apologies were made.

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Acheteur Vérifié
purchased on 15/07/2017
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Answer from Chapellerie Traclet
Hello
please excuse us for this delivery delay. We had sent you a last email in response to yours with a code for a 20% discount.
We will resend it to you by email today.
Please excuse us again for this inconvenience.
Best regards
Traclet
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 24/07/2017
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5 /5
★★★★★

Very good site.

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Acheteur Vérifié
purchased on 24/07/2017
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 25/07/2017
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5 /5
★★★★★

Effective

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Acheteur Vérifié
purchased on 17/07/2017
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4 /5
★★★★☆

Fast delivery. Perfect. Navigation on the site could be improved.

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Acheteur Vérifié
purchased on 22/07/2017
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5 /5
★★★★★

Good product well packaged everything is OK

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Acheteur Vérifié
purchased on 24/07/2017
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 23/07/2017
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5 /5
★★★★★

Important choice, but not all products are always available at the time of ordering

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Acheteur Vérifié
purchased on 23/07/2017
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5 /5
★★★★★

French product in accordance with the description on the Traclet site; delivered on time in effective protective packaging. You can trust.

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Acheteur Vérifié
purchased on 22/07/2017
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5 /5
★★★★★

Very fast service, very well done packaging

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Acheteur Vérifié
purchased on 17/07/2017
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5 /5
★★★★★

Perfect, very carefully packaged.

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Acheteur Vérifié
purchased on 24/07/2017
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5 /5
★★★★★

Reliable and fast. Quality products at correct prices.

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Acheteur Vérifié
purchased on 21/07/2017
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5 /5
★★★★★

In accordance with my order. Quality hat

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Acheteur Vérifié
purchased on 24/07/2017
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5 /5
★★★★★

For me, a fast and careful shipment, the size guide in cm allowed me to choose the right size. Thank you

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Acheteur Vérifié
purchased on 24/07/2017
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5 /5
★★★★★

A top and fast site

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Acheteur Vérifié
purchased on 23/07/2017
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5 /5
★★★★★

A pleasant site to browse. An immense choice. True hat professionals. A real French company.

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Acheteur Vérifié
purchased on 21/07/2017
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5 /5
★★★★★

Impeccable. I am very satisfied. Thank you.

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Acheteur Vérifié
purchased on 01/07/2017
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 18/07/2017
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5 /5
★★★★★

Good site, very good packaging and fast delivery!!!

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Acheteur Vérifié
purchased on 17/07/2017
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5 /5
★★★★★

Excellent purchase

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Acheteur Vérifié
purchased on 21/07/2017
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5 /5
★★★★★

Clear

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Acheteur Vérifié
purchased on 18/07/2017
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5 /5
★★★★★

Site quite simple to use

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Acheteur Vérifié
purchased on 20/07/2017
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5 /5
★★★★★

Great team! Perfect work and on time. Don't hesitate to contact them if needed, perfect service and welcome!

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Acheteur Vérifié
purchased on 20/07/2017
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4 /5
★★★★☆

Very good reception on the phone. However, I was supposed to be called back to confirm the availability of certain models, which was not done. Very fast delivery, well packaged. Perfect.

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Acheteur Vérifié
purchased on 19/07/2017
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5 /5
★★★★★

Very well done site.

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Acheteur Vérifié
purchased on 12/07/2017
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5 /5
★★★★★

Very good customer service. Well done. Keep it up!

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Acheteur Vérifié
purchased on 12/07/2017
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5 /5
★★★★★

Perfect!!

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Acheteur Vérifié
purchased on 13/07/2017
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5 /5
★★★★★

Great!

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Acheteur Vérifié
purchased on 20/07/2017
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4 /5
★★★★☆

Good products, fast delivery

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Acheteur Vérifié
purchased on 19/07/2017
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5 /5
★★★★★

Well done. Ultra fast shipping.

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Acheteur Vérifié
purchased on 19/07/2017
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5 /5
★★★★★

Nice item, fast delivery.

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Acheteur Vérifié
purchased on 16/07/2017
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5 /5
★★★★★

Efficient service and well-packaged hat notifications sent on time super!

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Acheteur Vérifié
purchased on 19/07/2017
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5 /5
★★★★★

Item completely in accordance with the site and wise advice from the seller (size choice for example). Very fast delivery, pure happiness.

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Acheteur Vérifié
purchased on 19/07/2017
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5 /5
★★★★★

Perfect website and very professional phone advice

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Acheteur Vérifié
purchased on 18/07/2017
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5 /5
★★★★★

Perfect, in accordance with the description.

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Acheteur Vérifié
purchased on 12/07/2017
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5 /5
★★★★★

Speed and response to requests

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Acheteur Vérifié
purchased on 18/07/2017
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5 /5
★★★★★

Really very satisfied. I highly recommend

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Acheteur Vérifié
purchased on 18/07/2017
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