9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Thank you very good condition.

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Acheteur Vérifié
purchased on 06/07/2017
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5 /5
★★★★★

Super service, fast and efficient. Very reliable.

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Acheteur Vérifié
purchased on 06/07/2017
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5 /5
★★★★★

Staff very attentive to the customer, competent, I am very satisfied with my order and it was delivered very quickly in very good condition. I recommend this company.

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Acheteur Vérifié
purchased on 05/07/2017
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5 /5
★★★★★

Wide choice, good service.

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Acheteur Vérifié
purchased on 05/07/2017
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5 /5
★★★★★

The site for hats, a great pleasure!!!

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Acheteur Vérifié
purchased on 05/07/2017
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5 /5
★★★★★

Well-detailed items. Beautiful photos.

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Acheteur Vérifié
purchased on 05/07/2017
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3 /5
★★★☆☆

Disappointed with the delivery time

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Acheteur Vérifié
purchased on 24/06/2017
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5 /5
★★★★★

Very satisfied.

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Acheteur Vérifié
purchased on 02/07/2017
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4 /5
★★★★☆

Delivery times are respected. Perfect.

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Acheteur Vérifié
purchased on 05/07/2017
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 03/07/2017
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 05/07/2017
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5 /5
★★★★★

Excellent quality, fast delivery to Canada, completely satisfied. Thank you.

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Acheteur Vérifié
purchased on 27/06/2017
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 04/07/2017
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5 /5
★★★★★

Very good, responsive to questions asked by email.

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Acheteur Vérifié
purchased on 22/06/2017
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5 /5
★★★★★

Efficient, fast, no problems.

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Acheteur Vérifié
purchased on 29/06/2017
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5 /5
★★★★★

Only the one-month delay between the order and receipt is a bit long but the quality is perfect.

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Acheteur Vérifié
purchased on 05/06/2017
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5 /5
★★★★★

Efficient.

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Acheteur Vérifié
purchased on 03/07/2017
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5 /5
★★★★★

Impeccable.

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Acheteur Vérifié
purchased on 04/07/2017
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5 /5
★★★★★

The choice

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Acheteur Vérifié
purchased on 30/06/2017
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5 /5
★★★★★

Fast delivery Item perfectly packaged

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Acheteur Vérifié
purchased on 30/06/2017
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5 /5
★★★★★

Very good site in every way serious company and a lot of choice.

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Acheteur Vérifié
purchased on 02/07/2017
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3 /5
★★★☆☆

The photo of the Daniel Vial scarf on the site has nothing to do with the scarf received, which is not hand-painted, but a simple striped scarf. The return of merchandise is too complicated, I do not want to be forced to have a Paypal account.

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Acheteur Vérifié
purchased on 26/06/2017
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Answer from Chapellerie Traclet
Hello
The model is indeed a Daniel Vial model as it is our only manufacturer.
For the return shipping costs, it is still a proposed solution to have the return shipping costs.
Our store cannot cover these costs and Paypal is a solution to limit transport costs for our customers.
Best regards
Traclet
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 03/07/2017
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5 /5
★★★★★

Received very quickly

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Acheteur Vérifié
purchased on 01/07/2017
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5 /5
★★★★★

Excellent

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Acheteur Vérifié
purchased on 02/07/2017
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3 /5
★★★☆☆

Satisfactory

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Acheteur Vérifié
purchased on 30/06/2017
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5 /5
★★★★★

Very good site if needed I will recommend this site

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Acheteur Vérifié
purchased on 01/07/2017
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5 /5
★★★★★

Effective.

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Acheteur Vérifié
purchased on 20/06/2017
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5 /5
★★★★★

Order received quickly and in good condition. For a hat it's better!

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Acheteur Vérifié
purchased on 19/06/2017
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5 /5
★★★★★

I want to congratulate the person at the phone reception for their listening, investment, and skills. Thanks to him I was able to order the hat I wanted and not another one, as he found the solution despite a size issue. Thank you again for your professionalism, your wise advice, and your kindness. The package arrived on time and in perfect condition. Don't hesitate to call them.

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Acheteur Vérifié
purchased on 28/06/2017
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4 /5
★★★★☆

The package arrived well, but just with 1 day delay. But it's not a big deal, the caps are very useful these days

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Acheteur Vérifié
purchased on 25/06/2017
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5 /5
★★★★★

Impeccable

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Acheteur Vérifié
purchased on 28/06/2017
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5 /5
★★★★★

Very serious site with quality products

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Acheteur Vérifié
purchased on 26/06/2017
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5 /5
★★★★★

Essential

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Acheteur Vérifié
purchased on 27/06/2017
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5 /5
★★★★★

I recommend this site. Huge choice and quality

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Acheteur Vérifié
purchased on 29/06/2017
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5 /5
★★★★★

Nothing to report, impeccable

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Acheteur Vérifié
purchased on 29/06/2017
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3 /5
★★★☆☆

Serious site.

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Acheteur Vérifié
purchased on 10/06/2017
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5 /5
★★★★★

Large choice, efficiency, and speed...

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Acheteur Vérifié
purchased on 29/06/2017
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4 /5
★★★★☆

Very professional site; excellent products that were recommended to us by our dermatologist. We would have just liked more precision regarding the exact delivery date as our product was out of stock and required a restock. We had no idea how long it would take.

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Acheteur Vérifié
purchased on 13/06/2017
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3 /5
★★★☆☆

Aggressive email response to a question about order tracking!

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Acheteur Vérifié
purchased on 07/06/2017
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Answer from Chapellerie Traclet
Hello
Please excuse us if we used an aggressive tone in our email.
That was not our intention.
Here are the two emails that were sent to you.
If you have a suggestion for a less aggressive email, we are open to your proposal to satisfy you as best as possible.
Remaining at your disposal
Best regards
Traclet
------------------------------------------------
Hello,
We are following up on your message
The melon color russet is a product on order with a delay of 2/3 weeks