English
★★★★★
based on 35930 reviews published
Latest customer reviews
Everything is always perfect
Perfect
Very good
Very good thank you
Order delivered in 2 days. very professional
Offers very good products
Thank you
Very clear site, logical construction. Easy to see items, quick order.
Clear site, product as described, fast shipping and well-protected package.
I will recommend it to those around me very satisfied with the order upon receipt nothing to report
The site is very good, and the after-sales service is quite efficient, but I regret a lack of clarity on the reception date and the waiting time for the package. I was also quite shocked by the poor written expression/spelling of the customer service, it's not very serious!
Nothing to complain about, a lot of choice and availability. Fast and careful shipping.
Good
Practical, simple, quick in executing the order. Tracking is very good.
Fast and excellent site
Very good
Fast delivery. the items are as described. a hat was too big, it was exchanged without problem and very quickly! I am very satisfied! I recommend 100%
Very good
Order completely in line with expectations. Quality product delivered on time. Nothing to say except to recommend!
Exhaustive
Serious, product as shown in the photo, fast delivery
Perfect
Fast delivery, serious site
Very good
Very fast service, even considering the distance (18,000 km) surprised by the efficiency
Good
Good
I paid for express shipping and the package arrived after 4 days.
The order was placed on Saturday for Colissimo shipping and the delay for this mode of transport is 2-3 days.
According to the tracking, it was presented to you for the first time on Wednesday and delivered on Thursday.
In case you wanted next-day delivery, you need to choose TNT or Chronopost delivery.
Best regards
Traclet
Good and wide choice offered.
Very clear site, fast and careful shipping
Article received very quickly and my mom is satisfied with the hat!!! Thank you
Nothing to say
The hat is very good, it arrived in good condition and quickly. Two downsides: it was a gift. Why isn't the code written in a more readable way? Furthermore, I am drafting my order, and I notice that the shipping costs are not automatically included in the total amount, but should be paid additionally, while there is still available money. This is incomprehensible, I should not have to pay extra for a gift when the allocated amount is not exhausted. The person from Taclet I contacted found solutions to get everything back in order, I thank them for that. I know it takes several hours (even days) for a good computer scientist to correct the errors made in the preparation of the specifications. In any case, this is an improvement to be made for the next version of the site.
Good
To hat lovers, I say: "Cap! Traclet! Here is a true hat maker...."
Very good
Product compliant but I had to send an email for them to finally decide to send me my order. The response I received is quite comical: "you should have specified that you were in a hurry!!" Or "you did not pay for shipping!!!" I find this very inappropriate especially since if I indeed did not pay for shipping it is because my order exceeded the minimum amount to have it free so I did not receive any preferential treatment!!! Next time I will turn to a more competent seller.
In order to limit shipments and therefore shipping costs; we prefer a single shipment when the order requires multiple deliveries. Indeed, for a cleaning, we must receive the hat and then send it back once it is done. Therefore, it requires two shipments that are not settled and which is an important cost for us.
Please excuse us if our message was not respectful enough.
Best regards
Traclet
The product is in accordance with the description but the delivery was much longer than announced, and no apologies were made.
please excuse us for this delivery delay. We had sent you a last email in response to yours with a code for a 20% discount.
We will resend it to you by email today.
Please excuse us again for this inconvenience.
Best regards
Traclet
Very good
Very good site.