English
★★★★★
based on 35796 reviews published
Latest customer reviews
The package arrived safely and in good condition despite a shoe print on the package (envelope containing a beanie).
As expected, within the announced deadlines.
Thank you very much for your positive feedback and your comments on our service. We are delighted to learn that your experience with Chapellerie Traclet met your expectations and was respectful of deadlines. Your satisfaction is our priority.
Looking forward to seeing you again soon !
Best regards,
The Chapellerie Traclet team
Very good
Thank you very much for your positive feedback! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
Choice, price, delivery time, very satisfactory
We sincerely thank you for your flattering review and for the maximum rating you give us. We are delighted to learn that our choice of products, our competitive prices, and our delivery times have met your expectations. Your satisfaction is our priority and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop team.
Important choice, very good quality of products and very high responsiveness regarding delivery. Serious company to recommend
Thank you very much for your flattering review! We are delighted that you appreciated our choice of products and the quality of our services. Your recommendation means a lot to us and motivates us to continue offering you the best. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
Very satisfied
Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team
Superb!
We sincerely thank you for your flattering review and your perfect score of 5/5. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. We look forward to welcoming you again!
Well done and thank you for this very fast delivery the hat is superb I will not hesitate to order again from you the hat was well packaged and well protected thank you for the seriousness of your company. Best regards. Didier Biausque
Thank you very much for your flattering review and your perfect rating! We are delighted to hear that you are satisfied with your hat and our delivery service. Your satisfaction is our priority, and we will always be happy to welcome you for your future orders.
Best regards,
The Chapellerie Traclet team
The hat is of good quality and corresponds exactly to what I ordered. However, the delays are very long. By ordering it 3 months in advance, the hat only arrived 4 days before my wedding, causing stress and frustration.
Serious seller, good and vast variety of quality hats, spot on size measurement, detailed shipment tracking details and attention to packaging. I recommend! Thanks, you got yourselves a loyal customer Chapellerie Traclet!
We sincerely thank you for your glowing review and your perfect score of 5/5. We are delighted that our selection of hats and our service fully satisfied you. Your loyalty is our greatest reward, and we look forward to welcoming you back to our site. Please do not hesitate to contact us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
Magnificent!!! I am never disappointed by their products
We warmly thank you for your flattering review of our site "Chapellerie Traclet". We are delighted to learn that our products fully satisfy you and we are committed to continuing to offer you the quality you expect. See you very soon!
Beautiful hats
Product compliant and fast shipping
Very satisfied
We warmly thank you for your positive review! We are delighted to know that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team.
I received my hat well. It was well packaged. Thank you.
We sincerely thank you for your flattering review and are delighted to hear that your hat arrived in perfect condition. Your satisfaction is our priority and we take pride in ensuring careful packaging for every order. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
Everything is great
We sincerely thank you for your flattering review and for the perfect score of 5/5! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
Excellent quality
Thank you very much for your flattering review and your perfect rating! We are delighted that you appreciated the quality of our products. Your satisfaction is our greatest reward. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
Magnificent Thank you
Thank you very much for your flattering review! We are delighted that you like our site. Your satisfaction is our greatest reward.
See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Hello, I received my package very well, well packaged, thank you.
Good, but long comments for a €10 item seem pointless to me. Thank you anyway.
Requested item received within the announced deadlines, no problem.
Hello, I have not yet received my package regarding order BXRFPFBUK. Can you provide me with an update on the shipment and estimated delivery date? Thank you, Alan Johnson
here is the tracking of your package sent by email by our services as well as by post
the delay for the USA is 5-9 days depending on customs
https://www.laposte.fr/outils/suivre-vos-envois?code=EY968608519FR
Second purchase on this site for the same hat, serious reason, but the second time, the transport bag and the adjustment straps were missing, too bad.
Thank you for your review and for your loyalty to Chapellerie Traclet. We are sorry to learn that your second purchase was not complete and that the transport bag and the adjustment straps were missing.
For this model from Barmah, the brand does not have a pouch, however, we will send it to you by email in another brand.
Best regards,
The team at Chapellerie Traclet
Satisfied, beautiful quality.
Fast delivery and compliant products.
Very satisfied with my purchase at Chapellerie Traclet! Product perfectly compliant, premium and careful packaging, with respected delivery times. A very nice experience from start to finish. I recommend without hesitation
Delivery time too long, hats too small and no time to return them as we were going on vacation. Disappointed.
Thank you for your feedback. We are sorry to hear that the hats did not suit you and that the delivery time was an inconvenience. We invite you to contact us directly so that we can find a solution that will satisfy you. Your satisfaction is our priority.
Best regards,
The Chapellerie Traclet team
Nothing to report, very satisfied with my purchase.
Nothing to report
Impeccable service from order to delivery. Beautiful hat.
Perfect service from ordering on the site to the products received through the adapted packaging of the package, the speed and tracking of the delivery...
I am very satisfied! A quick exchange by phone and by email. Delivery in 48 hours and my hat is perfect!!
Quality item. Completely conforms to its presentation.
Nothing to complain about. Light hat pleasant to wear, meets my expectations.
Very good. Fast service.
Definitely a superb fedora hat!
Very good quality hat. A bit longer to receive it but very responsive when I called! I recommend! Thank you.
Perfect.
Magnificent Panama with the service of a great house.
Great