★★★★★
based on 35255 reviews published
Latest customer reviews
Clear site, product available, delivery time respected.
Very satisfied; beautiful quality hat.
I have already replied that I was very satisfied: order and delivery!
Super nice with my chapi chapeau.
Quality items.
Nothing special, functional site.
Cannot give a review as I have not received my order
Thank you for your feedback and we are sincerely sorry to learn that you have not yet received your order.
According to the colissimo tracking sent by email; the package is waiting for you at the chosen pickup point
https://www.laposte.fr/outils/suivre-vos-envois?code=9H00264204251
the post office and we even sent you the colissimo tracking
Tue. 22/04/2025 - 15:03, Email to Recipient:
« Reminder Pickup Instance »
Email opened on 25/04/2025 at 12:28
Sat. 19/04/2025 - 09:31, Email to Recipient:
« Pickup Instance »
Email opened on 25/04/2025 at 12:26
Thu. 17/04/2025 - 23:07, Email to Recipient:
« Package in transit »
Delivered on 17/04/2025 at 23:10
Therefore, we invite you to go to your pickup point to collect your cap which has been waiting for you for several days.
Best regards,
Traclet Sebastien
Very good construction, especially with the correct offset of the front horn above the left eye, which is very rare in modern productions. Small downside but I am picky, the sweatband in a viscose and cotton mix. I would have preferred 100% natural materials.
Perfect.. except for delivery times
Navigation on the site is easy and we can quickly find the hat we are looking for. The only downside is that when there is a waiting period and a slight delay in delivery we are not informed. We have to call. But the information during the call is effective and we get an answer.
Very well-made site. Easy search. Judicious remarks regarding hat sizes.
Satisfactory overall.
Package came complete no damage.
Perfect product. Delivered very quickly.
Very satisfied with the sailor cap! Beautiful finishes.
Very good customer service, good navigation between France and Belgium.
The website is very clear and streamlined.
Incredibly fast delivery. Appropriate content. Nothing to complain about.
What a choice! Happy with my order, beautiful quality, beautiful 'cut', frankly hats off!
Interesting
Excellent product but received after 2 months of waiting.
Clean delivery without a scratch
Quite easy
I am completely satisfied. Thank you for the seriousness throughout the chain.
Very good
Perfect
The size of the ordered item does not match
please excuse us if we made a mistake.
Please send us a photo of the received size which was 56 cm
What non-compliant size did you receive?
Here is the email to send the photo [email protected]
Remaining at your disposal
Best regards,
Traclet Sébastien
from chapellerie-traclet.com
??? product not received...
Fast delivery, unfortunately the product is unusable as it has no shape and is wrinkle-free. Too bad ...
Thank you for taking the time to share your experience.
We are pleased to learn that the delivery was fast, but we sincerely regret to hear that the product did not meet your expectations in terms of shape and wrinkle resistance. It simply needs to be stuffed with tissue paper and steamed to relax the linen that may have wrinkled.
Please feel free to share your experience in more detail, we are here to listen and support you.
Best regards,
Traclet Sébastien
Easy and fast
A lot of choices and an accessible presentation
Satisfaction with service and delivery
Order received within the allotted time
Very satisfied with the speed of processing my order.
Very happy with the item.
Very good site, and very competitive prices. Fast delivery beyond my expectations. Highly recommend. I would order again from chapelerie-traxlet without hesitation.
Very good site, impeccable, great service
The keyword search is not the most relevant, especially for finding XXL size products or 63cm and more.
Delivery a bit long ...
Delivery respected on time. Good tracking of transport and delivery to relay. Respect for the packaging box