Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2017
very conscientious and of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2017
Fast service. Well packaged product.
Well-presented site with many references.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2017
Choice and quality are at the rendezvous.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/02/2017
Very clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
perfect, easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2017
At this stage everything is fine!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2017
Delivery as expected, fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
Well designed, I immediately found the product I was looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
Everything is perfect, congratulations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2017
A lot of choices but not always available... and the 24-48h delivery, you should rather count on 3-4 days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2017
Fast service, quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2017
Fast shipping, unfortunately the hat is too big even though on the product page it is advised to take one size up (Size small!) and this note is incorrect.
So product return with the losses that this entails and the cost !!!!
Despite my remarks to this site, no apology or compensation offered !
A little more communication would be a plus for this seller ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Effective and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
Great choice, perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
Perfect and fast!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/02/2017
It's okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
the site is clear and the colors match the product well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Excellent service and very good products!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Everything went very well and very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Hat of great quality, speed of service. A very reliable company. I will place a new order without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Very well made site, correct prices and a lot of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
Of good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
Very professional, available to answer questions. Delivery in less time than indicated, and regarding the quality of the hats, it's perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Good thank you very much...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2017
Perfect! Excellent quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2017
what I especially appreciate is that we can pay by check....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2017
Reliable and clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2016
Perfect purchase, very nice item - thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
for me, your manufacturing brand is missing inside
the hat, to say that this is a real one
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2017
nothing special
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
A gold mine for hat lovers
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2017
Nice cap, but I followed the advice on your site to choose one size up from mine and ended up with a cap that is too small!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2017
Quality products with a very large selection. Perfect delivery. Small downside, a site a bit outdated in terms of ergonomics and design. It deserves a little refresh!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Well-made site and good after-sales service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2017
connecting is not simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
To recommend without reservation
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