Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2017
very good but the order was placed at Christmas and we only received the hat now but better late than never because my husband really cared about it.
Until the last moment I was wondering if we would have it because we had no news. I tried to call you but there was no answer.
Once your email was received, everything went very quickly: CONGRATULATIONS!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Fast and impeccable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Very fast delivery and perfect packaging I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
VERY GOOD AND FAST
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Pleasant phone reception.
Sending the hat on time and to the destination without any issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Very good, I have already recommended it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Impeccable service and ultra-fast order processing ....
very pleasant site to browse...
THANK YOU
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2017
The site for perfect hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Very varied choice, quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2017
Well done, clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
This site respected the delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2017
No problem, perfect order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2017
Perfect! Fast and efficient! Delivery time kept. They took the time to respond to my email. Very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2017
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Very good phone contact and good information.
Fast delivery and no surprises..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2017
Helpful. Fast delivery. And always well packaged and in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Fast and careful delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
neat and serious shop, luxury models, I will return
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Very good thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
Satisfied as usual....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
pleasant, clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
fast and careful shipping - item as described
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2017
Arrived on time but the gift wrapping is a bit outdated... too bad...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2017
I have already responded to a questionnaire.
I was very satisfied with the shipment as well as its content
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
Very clear site, good quality purchase, a very good address
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2017
delivery delays
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
The order arrived quickly, delivered in a careful state and well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Fast delivery. Package in excellent condition. Pickup point nearby. Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2017
Delivery is fast and the packages are well prepared.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Very good site. I ordered from Switzerland so an additional fee of 30 frs. Hat unfortunately too small I had to return it ... fee 33 frs ... I ordered the size above and will therefore receive my package with again 30 frs of fees ... can you do something? Otherwise, I am eagerly waiting to receive it ... regards
Sandra
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Response from Chapellerie Traclet
Hello
We have received the return of the hat today. We had to have it remade by the manufacturer because we no longer had size XL.
Normally when returning to you, we indicate that the product is in exchange. Therefore, customs should not charge us.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Very easy for internet navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
Very serious company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
This model is just perfect! Of very good quality, carefully made with a perfect finish. The shape is superb and immediately enhances the hair and face. I can't wait to wear it this summer and on vacation in the sun!
The color is exactly the same as in the photo, I also previously bought the same model in gray as a gift, the color is very pretty too and looks great on a blonde woman!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2017
very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
....!! super
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2017
No issues, price respected, deadline too! Suitable product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2016
Very serious house from every point of view, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
hats of very good quality, fast shipping, very good Taclet!
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