9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

My product arrived well, without any problem. Unfortunately, I have to request an exchange because the cap is too big. I am sure the process will go smoothly.

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Christophe B.
purchased on 21/03/2025
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5 /5
★★★★★

The choice of items on the site is simple and the delivery is fast and very satisfactory.

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Thérèse S.
purchased on 16/03/2025
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4 /5
★★★★☆

Good choice and good service. A bit capricious site. I would have liked to know that my Tacoma Hatland hat was rigid and not soft. Fast and careful delivery. Efficient and understanding after-sales service.

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Michel B.
purchased on 20/03/2025
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5 /5
★★★★★

Nothing to say, everything is correct, pros. Product compliant, fast shipping, very good service. Thank you

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Damien M.
purchased on 19/03/2025
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5 /5
★★★★★

The product corresponds to its description, efficient and fast delivery.

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Marie-josé Q.
purchased on 19/03/2025
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5 /5
★★★★★

Navigation on the site is easy, especially if you know what you want. Top product without surprises. In short, Traclet is to be recommended.

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Marie France G.
purchased on 18/03/2025
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5 /5
★★★★★

Very fast delivery

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Claudine O.
purchased on 17/03/2025
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5 /5
★★★★★

Perfect site, fast delivery and quality is there.

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Krystof C.
purchased on 18/03/2025
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5 /5
★★★★★

Toooop

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Celia A.
purchased on 20/03/2025
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5 /5
★★★★★

Nothing to complain about.

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Stéphane E.
purchased on 17/03/2025
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5 /5
★★★★★

Incredibly fast delay: barely 8 days between the order, manufacturing, and delivery! THANK YOU

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Nicolas L.
purchased on 12/03/2025
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5 /5
★★★★★

Magnificent, better than I expected and of quality. Super

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Daniel M.
purchased on 19/03/2025
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1 /5
★☆☆☆☆

Not satisfied with the site

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Philippe C.
purchased on 15/03/2025
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Answer from Chapellerie Traclet
Hello,
We are sorry to learn that your experience on our site did not meet your expectations.
Thank you for sharing your impressions with us and we hope to have the opportunity to serve you better in the future.
What are the solutions to improve your satisfaction?
Best regards,
Traclet Sébastien
5 /5
★★★★★

Very good quality items, for a head circumference of 55.5 cm I took size 56 as indicated on the chart. Perfect. Delivery, one day early. Package in very good condition. Nothing to complain about. Thank you.

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Dominique G.
purchased on 18/03/2025
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5 /5
★★★★★

Very fast delivery impeccable very well wrapped and protected

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Jocelyne G.
purchased on 16/03/2025
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5 /5
★★★★★

Huge choice, fast and efficient, it's perfect!

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René R.
purchased on 18/03/2025
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4 /5
★★★★☆

I am satisfied with the hat although the delivery was unusually long (more than 2 months)

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Francis B.
purchased on 28/01/2025
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5 /5
★★★★★

Very good

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Jean Claude G.
purchased on 16/03/2025
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5 /5
★★★★★

Delivery on time!

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Baillon B.
purchased on 17/03/2025
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5 /5
★★★★★

Product meets my expectations.

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Robert R.
purchased on 14/03/2025
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5 /5
★★★★★

Delivery was compliant and very fast

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Hervé L.
purchased on 15/03/2025
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5 /5
★★★★★

Package received well despite a delivery delay!

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Thierry S.
purchased on 13/03/2025
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4 /5
★★★★☆

Fast delivery of products that meet expectations

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Alain F.
purchased on 18/03/2025
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5 /5
★★★★★

Everything went very well!

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Marie D.
purchased on 17/03/2025
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5 /5
★★★★★

My delivery corresponds exactly to my order. I am delighted

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Francoise C.
purchased on 09/03/2025
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1 /5
★☆☆☆☆

I did not receive an acknowledgment of receipt of my order. I sent a complaint email, without success. The site is poorly designed, you cannot verify your order before payment.

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Gerard P.
purchased on 18/03/2025
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Answer from Chapellerie Traclet
Hello,
Thank you for taking the time to share your experience.
We are sorry to learn that you did not receive an acknowledgment of receipt of your order:
sending of order confirmation email and order tracking
Shipped Shipped Armada Levell 19/03/2025 18:02:38
Payment made 18/03/2025 21:10:02
Neither our response to our message:
Sending your message and our message
Date and time of your sending - 19/03/2025 - 07:48
Date of response from our part Sébastien TRACLET - 19/03/2025 - 08:52
This does not meet our quality standards.
We take your feedback on the ergonomics of our site very seriously, and we are constantly working to improve our customers' experience.
Your satisfaction is at the heart of our concerns.
Best regards,
Traclet Sebastien
5 /5
★★★★★

Perfect. Quality and service

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Gregory L.
purchased on 19/03/2025
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5 /5
★★★★★

Product matching the description. Not disappointed

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Bernard S.
purchased on 19/03/2025
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5 /5
★★★★★

Quality product, delivered quickly and carefully packaged

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Serge P.
purchased on 11/03/2025
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5 /5
★★★★★

Very good customer service, who does not hesitate to get involved if Colissimo is struggling!

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Claude P.
purchased on 01/03/2025
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Answer from Chapellerie Traclet
Hello,
Thank you very much for your warm feedback! We are delighted to learn that our customer service was able to meet your expectations, even when Colissimo faced difficulties. Your satisfaction is our priority, and your comment encourages us to always do our best to support our customers.
Best regards,
Traclet Sébastien
5 /5
★★★★★

The site offers a wide range of quality products.

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Philippe B.
purchased on 17/03/2025
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5 /5
★★★★★

I am very satisfied.

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Denis K.
purchased on 18/03/2025
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5 /5
★★★★★

Possibility to request custom-made products

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Corinne B.
purchased on 17/03/2025
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5 /5
★★★★★

A 20/20....!!!

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Moustapha H.
purchased on 18/03/2025
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5 /5
★★★★★

Very nice realization. Thank you.

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Alain V.
purchased on 18/03/2025
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5 /5
★★★★★

Impeccable service.

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Stéphane E.
purchased on 17/03/2025
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5 /5
★★★★★

Very satisfied with the hat brush.

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Jean Pierre L.
purchased on 17/03/2025
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5 /5
★★★★★

Well, that's cool and very happy with the hat

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Thomas D.
purchased on 12/03/2025
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5 /5
★★★★★

Order perfectly matching my expectations

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Juliette B.
purchased on 17/03/2025
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5 /5
★★★★★

Will be buying from this company again, great customer service!

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Neill F.
purchased on 14/03/2025
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