Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

Alec D.

Published on 23/09/2025 à 21h42 following a purchase from 16/09/2025

Fast and efficient! Compliant product

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Christophe C.

Published on 23/09/2025 à 18h31 following a purchase from 18/09/2025

Very nice product, meets my expectations.

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Arnaud D.

Published on 23/09/2025 à 17h18 following a purchase from 18/09/2025

Compliant product and delivery time respected. It's perfect

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Arsene P.

Published on 23/09/2025 à 15h08 following a purchase from 18/09/2025

Very satisfied with the delay and apparently the product, which I have not yet used

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Nathalie P.

Published on 23/09/2025 à 14h08 following a purchase from 18/09/2025

Searching for items is quite easy thanks to the magnifying glass. Ultra-fast delivery. Hats conform to the description. I recommend.

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Bob R.

Published on 23/09/2025 à 13h40 following a purchase from 21/08/2025

Correct

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Corine L.

Published on 23/09/2025 à 11h02 following a purchase from 15/09/2025

Fast shipping, compliant product.

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Xavier M.

Published on 23/09/2025 à 10h47 following a purchase from 14/09/2025

Good responsiveness, quality products, good advice regarding the hat size

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Pierre L.

Published on 23/09/2025 à 09h42 following a purchase from 13/09/2025

Satisfactory

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Thierry L.

Published on 22/09/2025 à 11h48 following a purchase from 08/09/2025

Hat conforms to the description. Careful shipping.

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Antonio F.

Published on 22/09/2025 à 10h59 following a purchase from 15/09/2025

I am satisfied with my purchase. Serious site

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Alain Z.

Published on 22/09/2025 à 09h30 following a purchase from 15/09/2025

satisfaction

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Christoph L. G.

Published on 22/09/2025 à 07h52 following a purchase from 05/09/2025

In short - the 5 stars reflect my judgment

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Jérémie L.

Published on 21/09/2025 à 21h58 following a purchase from 24/08/2025

Quality, comfort, class, BUT WHAT DOES THE PEOPLE ASK FOR?!

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Sophie B.

Published on 21/09/2025 à 21h26 following a purchase from 17/09/2025

Good quality, very fast delivery

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Catherine O.

Published on 21/09/2025 à 17h45 following a purchase from 30/07/2025

ordered at the end of July, received at the beginning of September: a bit long, maybe the holidays?

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Marie L.

Published on 21/09/2025 à 09h57 following a purchase from 16/09/2025

Fast delivery, responsive and efficient customer service. Excellent quality hat and perfect size. Delighted with my order

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Sylvie R.

Published on 21/09/2025 à 09h33 following a purchase from 17/09/2025

Perfect transaction, I called to know the availability and delivery options, I spoke to a gentleman who explained well how I should proceed and the next day the package was there. The perfect cap. I really recommend you.

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Francis P.

Published on 20/09/2025 à 10h51 following a purchase from 15/09/2025

very good and very fast

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Jérôme L.

Published on 20/09/2025 à 10h41 following a purchase from 15/09/2025

Compliant product!

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Fief M.

Published on 20/09/2025 à 10h19 following a purchase from 16/09/2025

Caps at attractive prices. Nice models. Regional of the category

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Christophe B.

Published on 20/09/2025 à 09h55 following a purchase from 15/09/2025

I am very satisfied with the ordered product.

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Bernard W.

Published on 20/09/2025 à 09h37 following a purchase from 03/09/2025

Very good navigation on the site... the delivery went perfectly... the package received in perfect condition..

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Laurent G.

Published on 20/09/2025 à 09h32 following a purchase from 16/09/2025

Fast delivery and well-packaged items

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Thierry W.

Published on 20/09/2025 à 09h28 following a purchase from 11/09/2025

I am very happy. The package was perfect. The hat was well protected.

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Ronan P.

Published on 20/09/2025 à 09h20 following a purchase from 14/08/2025

Great!

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Bernard D.

Published on 20/09/2025 à 09h12 following a purchase from 10/09/2025

Very good. Good responsiveness. Delivery as described and of quality. Item well packaged.

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Virginie G.

Published on 19/09/2025 à 20h05 following a purchase from 14/09/2025

Perfect quality items

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Chantal D.

Published on 19/09/2025 à 11h10 following a purchase from 13/09/2025

This bucket hat made in China is of low quality.

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Ronan B.

Published on 19/09/2025 à 07h04 following a purchase from 31/08/2025

Very good experience with Traclet. Hat conforms to what I expected. Perfect.

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Rodolphe C.

Published on 19/09/2025 à 06h00 following a purchase from 13/09/2025

Speed

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Christophe P.

Published on 18/09/2025 à 11h07 following a purchase from 10/09/2025

Perfect!

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Patrice G.

Published on 18/09/2025 à 09h04 following a purchase from 10/09/2025

The site is easy and the products are of quality. Fast shipping, careful packaging. Trustworthy.

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Edouard G.

Published on 17/09/2025 à 22h03 following a purchase from 10/09/2025

Great choice, delivery works well.

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Alain E.

Published on 17/09/2025 à 21h01 following a purchase from 10/09/2025

NOTHING to complain about, beret is perfect as I wanted. Fast shipping, very professional site to recommend.

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Laurent G.

Published on 17/09/2025 à 20h49 following a purchase from 09/09/2025

I thought the size of the hats was European!

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Eric L.

Published on 17/09/2025 à 19h57 following a purchase from 10/09/2025

Pleasant site, well-described products

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Patrice M.

Published on 17/09/2025 à 08h31 following a purchase from 06/09/2025

Nothing to say, the quality is present!

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Marc H.

Published on 16/09/2025 à 18h14 following a purchase from 10/09/2025

Very fast delivery. Product conforms and, in addition, very effective telephone assistance.

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Bernard S.

Published on 16/09/2025 à 12h59 following a purchase from 07/09/2025

I am very satisfied with the TRACLET brand, fast and efficient. Regarding the site, improvements are needed: I bought a leather cap, but there is no specification about the type of leather on the presentation page!! It is only after on the invoice that it is specified as nappa leather, which is not sufficient as it can mean many things. That said, the cap is of excellent quality! Thank you.

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