/10
★★★★★
based on 35255 reviews published
★★★★★
based on 35255 reviews published
Latest customer reviews
4
/5
★★★★☆
I wonder if this is a genuine Stetson made in China?
Jeanpierre S.
purchased on 03/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Pierre,
Thank you for your feedback and your rating of 4/5. We understand your questions regarding the origin of our products. At Chapellerie Traclet, we strive to offer quality items, and we verify the source of each product. Please feel free to contact us for more information about our hats.
Stetson, like all brands, also makes some products in China.
We remain at your disposal.
Best regards,
The Chapellerie Traclet team
Thank you for your feedback and your rating of 4/5. We understand your questions regarding the origin of our products. At Chapellerie Traclet, we strive to offer quality items, and we verify the source of each product. Please feel free to contact us for more information about our hats.
Stetson, like all brands, also makes some products in China.
We remain at your disposal.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Great
Monique B.
purchased on 11/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Monique,
Thank you very much for your warm feedback! We are delighted that you liked our hat shop. Looking forward to seeing you again soon!
Best regards,
The Traclet Hat Shop Team
Thank you very much for your warm feedback! We are delighted that you liked our hat shop. Looking forward to seeing you again soon!
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Brilliant
Tony W.
purchased on 11/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Tony,
Thank you very much for your flattering review! We are delighted that our site "Chapellerie Traclet" pleases you. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that our site "Chapellerie Traclet" pleases you. Your satisfaction is our priority, and we hope to see you again soon.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Fast and satisfied with my order. Top
Nicolas L.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Nicolas,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you were satisfied with your order and the speed of our service. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that you were satisfied with your order and the speed of our service. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Quality product as expected.
Marie-cruz M.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Marie-Cruz,
We warmly thank you for your flattering review and for the rating of 5/5. We are delighted that our product has met your expectations in terms of quality. Your satisfaction is our priority, and we hope to see you again soon on our site.
Sincerely,
The Traclet Hat Shop Team.
We warmly thank you for your flattering review and for the rating of 5/5. We are delighted that our product has met your expectations in terms of quality. Your satisfaction is our priority, and we hope to see you again soon on our site.
Sincerely,
The Traclet Hat Shop Team.
5
/5
★★★★★
Perfect!
Klaus B.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering comment, Klaus. We are delighted to hear that you had a positive experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to welcome you again soon.
5
/5
★★★★★
Everything was perfect
Elizabeth B.
purchased on 10/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Elizabeth,
Thank you very much for your flattering review! We are delighted to hear that your experience on our site "Chapellerie Traclet" was perfect. Your satisfaction is our priority, and your compliments encourage us to continue providing the best possible service.
Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted to hear that your experience on our site "Chapellerie Traclet" was perfect. Your satisfaction is our priority, and your compliments encourage us to continue providing the best possible service.
Looking forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Delivery delayed due to bad weather no doubt but content as expected
Philippe E.
purchased on 10/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Philippe,
We sincerely thank you for your evaluation and understanding regarding the delivery delay due to the bad weather. We are delighted to learn that the content of your order met your expectations. Your satisfaction is our priority, and we hope to serve you again very soon.
Best regards,
The Traclet Hat Shop Team
We sincerely thank you for your evaluation and understanding regarding the delivery delay due to the bad weather. We are delighted to learn that the content of your order met your expectations. Your satisfaction is our priority, and we hope to serve you again very soon.
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Very good thank you
Antonin T.
purchased on 10/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Antonin,
We sincerely thank you for your positive feedback and your perfect rating. It is a pleasure to know that our site "Chapellerie Traclet" has met your expectations. Do not hesitate to reach out to us if you need assistance or advice.
We sincerely thank you for your positive feedback and your perfect rating. It is a pleasure to know that our site "Chapellerie Traclet" has met your expectations. Do not hesitate to reach out to us if you need assistance or advice.
5
/5
★★★★★
Package delivered on time, the hat meets my expectations.
Jean-luc T.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
We warmly thank you for your positive feedback, Jean-Luc. We are delighted to learn that your hat met your expectations and that the delivery was made within the allotted time. Your satisfaction is our priority, and we hope to see you again soon on our "Chapellerie Traclet" site.
5
/5
★★★★★
Quality item.
Alain P.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Alain,
We warmly thank you for your feedback and for the 5/5 rating. We are delighted to learn that you are satisfied with the quality of our items. Your satisfaction is our priority and your comments encourage us to continue offering the best to our customers. Don't hesitate to come back and see us!
Best regards,
The Traclet Hat Shop Team.
We warmly thank you for your feedback and for the 5/5 rating. We are delighted to learn that you are satisfied with the quality of our items. Your satisfaction is our priority and your comments encourage us to continue offering the best to our customers. Don't hesitate to come back and see us!
Best regards,
The Traclet Hat Shop Team.
2
/5
★★☆☆☆
It would have been 5 stars for the excellent cap, but waiting 2.5 months for delivery is totally unacceptable and disappointing.
Rade S.
purchased on 12/11/2025
Translated review
Answer from Chapellerie Traclet
Hello Rade,
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciate the quality of our hat. However, we understand your frustration regarding the delivery time and we apologize for this experience. Your feedback is valuable and helps us improve our services.
We hope to count you among our customers again and provide you with a better experience in the future.
Best regards,
The Chapellerie Traclet team
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciate the quality of our hat. However, we understand your frustration regarding the delivery time and we apologize for this experience. Your feedback is valuable and helps us improve our services.
We hope to count you among our customers again and provide you with a better experience in the future.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good
Ludovic D.
purchased on 08/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Ludovic,
Thank you very much for your excellent rating and your positive feedback! We are delighted that you like our site. Please do not hesitate to reach out to us if you have any questions or need assistance.
Best regards,
The Chapellerie Traclet team
Thank you very much for your excellent rating and your positive feedback! We are delighted that you like our site. Please do not hesitate to reach out to us if you have any questions or need assistance.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Quality cap, delivery in 4 days
Solenn C.
purchased on 08/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Solenn, we sincerely thank you for your flattering review and are delighted to learn that you are satisfied with the quality of your cap as well as our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
4
/5
★★★★☆
I am really very happy with the hat I received. It perfectly meets my expectations and the quality is there. The hat was very well packaged, carefully protected, which shows real seriousness in the shipping. The customer service is also very fast and responsive, which is really appreciated. I recommend without hesitation!
Maxime B.
purchased on 08/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Maxime,
We sincerely thank you for your positive review of our site "Chapellerie Traclet". We are delighted to learn that the hat met your expectations and that you appreciated the quality as well as the attention given to the packaging. Your mention of our customer service particularly touches us and encourages us to continue providing quality service. We hope to see you again soon.
We sincerely thank you for your positive review of our site "Chapellerie Traclet". We are delighted to learn that the hat met your expectations and that you appreciated the quality as well as the attention given to the packaging. Your mention of our customer service particularly touches us and encourages us to continue providing quality service. We hope to see you again soon.
5
/5
★★★★★
Very nice cap, simple and elegant, good quality fabric, however a bit less bright than in the photo. Good thing I took size 56, contrary to the various reviews that advised taking a size down (I am a woman and I wear a small 56).
Anna-livia M.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Anna-Livia,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that you like the cap and that you found the size choice suitable. We also appreciate your feedback regarding the color, it will help us refine our presentations. Please do not hesitate to reach out to us for any other questions or needs.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that you like the cap and that you found the size choice suitable. We also appreciate your feedback regarding the color, it will help us refine our presentations. Please do not hesitate to reach out to us for any other questions or needs.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Impeccable product, fast delivery, company to recommend
Michel M.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Michel,
Thank you very much for your flattering review! We are delighted that you are satisfied with your product and the speed of our service. Your recommendation touches us and motivates us to continue offering the best. We look forward to welcoming you again on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that you are satisfied with your product and the speed of our service. Your recommendation touches us and motivates us to continue offering the best. We look forward to welcoming you again on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
A bit long
Jérôme D.
purchased on 11/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Jérôme,
We sincerely thank you for your positive feedback and for the 5/5 rating you gave us. We understand that the waiting time can sometimes seem long, and we strive to reduce these delays in order to improve our customers' experience. Your feedback is valuable and allows us to continuously improve. Please feel free to reach out to us for any other suggestions or questions.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your positive feedback and for the 5/5 rating you gave us. We understand that the waiting time can sometimes seem long, and we strive to reduce these delays in order to improve our customers' experience. Your feedback is valuable and allows us to continuously improve. Please feel free to reach out to us for any other suggestions or questions.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Everything is perfect. The order, the delivery, the deadlines and the quality of the products
Maryse B.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Maryse, we sincerely thank you for your flattering review and are delighted to learn that your experience with our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
5
/5
★★★★★
Very nice cloche hat. Fits me perfectly. The sales service was very responsive to my request. Thank you.
Céline F.
purchased on 29/01/2026
Translated review
Answer from Chapellerie Traclet
Dear Céline, we sincerely thank you for your flattering feedback. We are delighted to learn that your cloche hat suits you perfectly and that our sales service has met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site!
5
/5
★★★★★
Perfect!
Olivier R.
purchased on 08/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Olivier,
Thank you very much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority and it encourages us to continue offering the best possible service. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority and it encourages us to continue offering the best possible service. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Serious company, fast shipping and well packaged.
Stephane L.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Stéphane,
Thank you very much for your positive feedback! We are delighted to hear that you appreciated our service and the quality of our shipment. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted to hear that you appreciated our service and the quality of our shipment. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very beautiful product, a top faux fur! Fast and careful shipping
Patricia C.
purchased on 07/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Patricia,
We sincerely thank you for your flattering review and for the 5/5 rating! We are delighted that you like the faux fur and that you appreciated our fast and careful shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the 5/5 rating! We are delighted that you like the faux fur and that you appreciated our fast and careful shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
First class.
Becs B.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Becs,
We sincerely thank you for your flattering review and your perfect rating! We are delighted that our service met your expectations. Do not hesitate to come back to see us for your future hat needs.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and your perfect rating! We are delighted that our service met your expectations. Do not hesitate to come back to see us for your future hat needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Perfect! Thank you.
René T.
purchased on 07/02/2026
Translated review
Answer from Chapellerie Traclet
Hello René,
We warmly thank you for your positive review and your rating of 5/5! We are delighted to learn that your experience with Chapellerie Traclet was perfect. Please feel free to reach out to us for your future hat needs.
Best regards,
The Chapellerie Traclet team
We warmly thank you for your positive review and your rating of 5/5! We are delighted to learn that your experience with Chapellerie Traclet was perfect. Please feel free to reach out to us for your future hat needs.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Well-priced and delivery deadline met.
Jean-paul C.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Paul,
We warmly thank you for your positive review and your rating of 5/5. We are delighted to learn that you are satisfied with our prices and the respect of delivery times. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.
Best regards,
The Chapellerie Traclet team.
We warmly thank you for your positive review and your rating of 5/5. We are delighted to learn that you are satisfied with our prices and the respect of delivery times. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Everything is perfect! Great product, great delivery! Thank you very much!
Christophe S.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Christophe,
We sincerely thank you for your flattering feedback! We are delighted to learn that our products and our delivery service have fully satisfied you. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering feedback! We are delighted to learn that our products and our delivery service have fully satisfied you. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very beautiful and very serious company!
Lydia S.
purchased on 09/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Lydia,
Thank you very much for your flattering review! We are delighted that you appreciate our products and our seriousness. Your satisfaction is our priority. We look forward to seeing you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that you appreciate our products and our seriousness. Your satisfaction is our priority. We look forward to seeing you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Serious,responsive,Delivery was fine.
Patrick H.
purchased on 05/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Patrick,
Thank you very much for your flattering review! We are delighted to hear that you were satisfied with our seriousness and responsiveness. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted to hear that you were satisfied with our seriousness and responsiveness. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Very good.
Cécile M.
purchased on 19/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Cécile,
Thank you very much for your positive feedback! We are delighted that you like our site. Don't hesitate to come back and see us to discover our new products.
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are delighted that you like our site. Don't hesitate to come back and see us to discover our new products.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Fast shipping and well packaged. The ordered hat is as described and the right size. Everything is perfect, I recommend.
Priscillia S.
purchased on 04/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Priscillia,
Thank you very much for your flattering review! We are delighted that your experience with our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority, and we are happy that the hat you ordered suits you perfectly. We thank you for recommending our shop and hope to see you again soon!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted that your experience with our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority, and we are happy that the hat you ordered suits you perfectly. We thank you for recommending our shop and hope to see you again soon!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
The beret is beautiful, and even though I ordered from the UK, everything went smoothly and without problems. I will definitely order from you again. Thank you very much.
Kinga R.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
We sincerely thank you for your flattering review, Kinga. We are delighted to hear that your ordering experience from the United Kingdom went well and that you are satisfied with your beret. We would be pleased to welcome you again on our site "Chapellerie Traclet."
5
/5
★★★★★
Quality, price, fast delivery
Marc M.
purchased on 05/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Marc,
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our products, our prices, and the speed of our delivery. Your satisfaction is our greatest reward. We look forward to seeing you again in our hat shop!
Best regards,
The Traclet Hat Shop Team
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our products, our prices, and the speed of our delivery. Your satisfaction is our greatest reward. We look forward to seeing you again in our hat shop!
Best regards,
The Traclet Hat Shop Team
5
/5
★★★★★
Perfect
Thierry M.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Thierry, we sincerely thank you for your flattering review and your 5-star rating. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. We look forward to welcoming you again very soon!
5
/5
★★★★★
Product of very beautiful quality Thank you!
Anne D.
purchased on 16/12/2025
Translated review
Answer from Chapellerie Traclet
Dear Anne, we sincerely thank you for your flattering review. We are delighted that our products have fully satisfied you and we strive to continue offering quality items. We look forward to seeing you again on our site, the Traclet Hat Shop!
5
/5
★★★★★
The ordered cap fits perfectly. However, the colors are much less vivid than in the presentation photo.
Laurent B.
purchased on 26/01/2026
Translated review
Answer from Chapellerie Traclet
Hello Laurent,
Thank you very much for your review and your rating of 5/5! We are delighted to hear that the cap suits you. We take note of your comment regarding the colors and we will ensure to improve the presentation of our products to avoid any ambiguity. Your satisfaction is our priority and your feedback helps us to improve.
Best regards,
The Chapellerie Traclet team
Thank you very much for your review and your rating of 5/5! We are delighted to hear that the cap suits you. We take note of your comment regarding the colors and we will ensure to improve the presentation of our products to avoid any ambiguity. Your satisfaction is our priority and your feedback helps us to improve.
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
The shipment was fast and the product is of good quality. I really appreciate the choice and I think I will recommend products. Thank you.
Damien L.
purchased on 05/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Damien,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciated the speed of delivery as well as the quality of our products. Your satisfaction is our priority, and we would be happy to welcome you again on our site for future orders. Thank you again for your trust!
Best regards,
The Traclet Hat Team.
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciated the speed of delivery as well as the quality of our products. Your satisfaction is our priority, and we would be happy to welcome you again on our site for future orders. Thank you again for your trust!
Best regards,
The Traclet Hat Team.
5
/5
★★★★★
Hello, I am very happy, especially with the responsiveness of the emails sent, also very satisfied with the quality of my purchase. Thank you again for everything. Jean-Noël
Jean-noel N.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Jean-Noël,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your purchase and our responsiveness. Your satisfaction is our priority. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your purchase and our responsiveness. Your satisfaction is our priority. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
5
/5
★★★★★
Great choice for all budgets. Good quality and quick turnaround
Jocelyne M.
purchased on 06/02/2026
Translated review
Answer from Chapellerie Traclet
Dear Jocelyne,
We sincerely thank you for your warm review and your rating of 5/5. We are delighted that our wide selection of hats, suitable for all budgets, as well as the quality of our products and the speed of delivery met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your warm review and your rating of 5/5. We are delighted that our wide selection of hats, suitable for all budgets, as well as the quality of our products and the speed of delivery met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
5
/5
★★★★★
Your opinion
Samuel C.
purchased on 04/02/2026
Translated review
Answer from Chapellerie Traclet
Hello Samuel,
We sincerely thank you for your positive feedback and your 5-star rating. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or assistance you may need.
We sincerely thank you for your positive feedback and your 5-star rating. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or assistance you may need.