★★★★★
based on 35255 reviews published
Latest customer reviews
Practical site
Site of interesting products
Really nothing to say, great site
Total satisfaction
Very happy with this order. Very nice caps, I like it a lot. Thank you.
Thank you for adjusting the size to 62cm
Very good, nothing to report. product as described, fast delivery and careful packaging.
Perfect packaging. Fast delivery.
Happy with my purchase. Quality-price O.K
Very satisfied with my purchase
Very good site, well thought out and a lot of choices. Package arrived quickly and in very good condition, nothing to say. I recommend and will order again on their site.
Very satisfied with the fast delivery and the quality of the hat! I highly recommend!
Very good, impeccable service, careful and attentive. I recommend!
Serious seller, fast delivery to Belgium.
I recommend. Responsive and attentive people.
The site is well built. No problem
Magnificent cap. Very satisfied.
Very satisfied with this product as well as the quality
Fast delivery
The hat seems to be of good quality, but my disappointment is not there. I have a 61cm head circumference, but I read in your comments that the hat runs small. I took the trouble to call your company, and your salesperson encouraged me to take the size above... That's what I did, but when the hat arrived very quickly, I realized that it is at least one size too big. I call again, and I am told that if I can fit a finger between the hat and my head, it's one size too big; I am therefore about to return the item, except that the return costs are at my expense, while you are the source of the error... This is not very commercial on your part... I have no choice, but if you do not make a gesture, I will not return to you and will give you the publicity you deserve. Best regards. I have not
First of all, thank you for your comment, even though I would have appreciated it if you had told me directly. During our phone conversation, that would have been greatly appreciated and, above all, more courteous.
If I advised you this size, it is because based on the information given, I know that this hat runs small and that we have been advising in our hat shop since 1880 to take a size above.
If the size communicated during our first phone conversation does not match what we actually have, there may be an error.
To avoid any problems, please let us know during your return, and we will offer you a hat brush worth 10 euros.
Remaining at your disposal on the subject of hat sizes, which I am keen to resolve.
Best regards
Traclet Sébastien
Great top hat, of good quality and exactly as per the photo and our expectations. Thank you very much
Good site very well stocked that can satisfy many customers the product I bought is of very good quality
For each product, there is only one photo. I ordered a hat that did not fit me at all, and therefore I wanted to return it. Not possible to do so from my phone. Not possible to download the return slip. It cost me 8.64 euros to return it by Colissimo, and so I have no hat, and it cost me 8.65 euros. Not satisfied at all.
Yes, we do not always have multiple photos for each product.
With more than 20,000 references, we do not always have multiple photos, but we have a maximum of information on the product sheet.
Finally, if you need other photos, we can do so upon your request without any problem.
Just send us an email or call us.
Finally, to make a return, you can simply use the slip attached to the package by indicating what you wish to return.
Remaining at your disposal
Best regards
Traclet Sébastien
Easy site
The product matches the image and the transport packaging is effective; as new upon arrival as it was at departure
Received on time
100% satisfied with this purchase and the seller.
Super nothing to say ultra fast shipping product conforms to my order and product of very high quality I had in the 2000s bought a bowler hat that I still own of course
Perfect
Fast. The item is exactly what we expected
Between the purchase decision and delivery, the steps of the process are quite fast. Not very headgear at first glance, the items selected based on their photo and description turned out to be consistent with the prior idea. Finally, after comparing with other suppliers, it turns out that the models offered are difficult to find elsewhere (the surprise mainly results from the quality of the materials to the touch - an effect that cannot be conveyed via a photo). In conclusion, beyond the surprise, the fact of having taken the plunge for caps and hats is very satisfying and conclusive (even if the current winter cold has helped a bit and contributed but not too much in the end).
Really well done for the delivery speed
I received an item that was not the correct product for a first order, I am disappointed so I requested a refund
French quality at the rendezvous
I did not find size 61 in the bob of the color I wanted
Excellent
Very satisfied
Very nice website with a lot of beautiful products and countless choices of everything related to headwear (hat cap beanie etc etc...). The possibility to leave a message at the time of ordering is great, the response was very quick. The shipping and the product were very neat. Super fast delivery. I recommend the Traclet store for your purchases and moreover it is located in France. Thank you
In every way conforms to my expectations. Thank you!
Very easy to find the desired items. A huge choice for all budgets.