Reviews Chapellerie Traclet

9.4/10
★★★★★
based on 35893 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect; just the right size.

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Cedric D.
purchased on 01/05/2026
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Answer from Chapellerie Traclet
Hello Cedric,

Thank you very much for your positive feedback and for taking the time to share your experience! We are delighted that the size suits you perfectly. We look forward to seeing you again on our "Chapellerie Traclet" site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

In accordance with what I wanted

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Jean-jacques E.
purchased on 03/05/2026
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5 /5
★★★★★

Fast shipping and quality product!

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Florent D.
purchased on 02/05/2026
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Answer from Chapellerie Traclet
We sincerely thank you, Florent, for your flattering review and your perfect rating! We are delighted to learn that you appreciated the speed of our shipments as well as the quality of our products. Your satisfaction is our priority, and we hope to see you again soon on our site!
5 /5
★★★★★

Very nice hat, fast delivery, it's perfect.

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Olivier G.
purchased on 01/05/2026
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Answer from Chapellerie Traclet
Hello Olivier,

We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted that you are satisfied with the quality of our hats and the speed of delivery. We look forward to seeing you again soon in our online store!
5 /5
★★★★★

Very good

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Catherine M.
purchased on 17/04/2026
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Answer from Chapellerie Traclet
We warmly thank you, Catherine, for your flattering review and your rating of 5/5. We are delighted that our site "Chapellerie Traclet" met your expectations. Do not hesitate to reach out to us for any questions or future needs.
5 /5
★★★★★

A quality hat with a good quality/price ratio, delivered quickly. What more could you ask for?

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Philippe S.
purchased on 03/05/2026
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Answer from Chapellerie Traclet
Hello Philippe,

Thank you very much for your positive feedback! We are delighted that you are satisfied with the quality of our hats and the speed of delivery. Your satisfaction is our greatest reward. See you soon at Chapellerie Traclet!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very nice product, delivered on time! Nothing to complain about. Correct.

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Marlene D.
purchased on 30/04/2026
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Answer from Chapellerie Traclet
Dear Marlene,

Thank you very much for your flattering review and your 5-star rating. We are delighted to hear that you are satisfied with the quality of our product and the punctuality of the delivery. Your satisfaction is our greatest reward. Please feel free to come back to us for future desires!

Best regards,
The Traclet Hat Team
5 /5
★★★★★

Not the right size, but perfect on the second delivery. Thank you. I returned the hat that was too small. Thank you.

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Herve G.
purchased on 03/05/2026
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Answer from Chapellerie Traclet
Hello Hervé,

Thank you very much for your positive feedback and your understanding! We are delighted that the second hat suits you perfectly. Please do not hesitate to reach out to us if you need anything else.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

I have purchased hats and caps several times, and I have always been satisfied whether for Stetson or Taclet items. The quality of service is also perfect.

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Hervé T.
purchased on 03/05/2026
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Answer from Chapellerie Traclet
Mr. Hervé, we sincerely thank you for your flattering review regarding our products and our service. We are delighted to learn that you found satisfaction with our hats and caps, especially those from the Stetson and Taclet brands. Your loyalty and positive feedback encourage us to continue offering the best to our customers.
1 /5
★☆☆☆☆

The lower plastic finish and uncomfortable feel for a cap of this price was not up to par despite a month of waiting. We will see how the return goes, especially since no cash refund is apparently planned.

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Christophe M.
purchased on 15/03/2026
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Answer from Chapellerie Traclet
Hello Christophe,

Thank you for taking the time to share your feedback. We are sorry to hear that our product did not meet your expectations and we understand your disappointment. Please know that your return is valuable to us and we will do our best to assist you in this process. Do not hesitate to contact our customer service for any questions regarding the return or refund procedures.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Package arrived on time in perfect condition.

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Evelyne G.
purchased on 02/05/2026
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5 /5
★★★★★

Transaction met my expectations. Fast delivery and quality product. Thank you.

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Christophe G.
purchased on 01/05/2026
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5 /5
★★★★★

Perfect

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Herve T.
purchased on 02/05/2026
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5 /5
★★★★★

Nothing to report. Package delivered quickly and well protected. The item met my expectations.

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Dominique L.
purchased on 01/05/2026
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5 /5
★★★★★

Compliant with the description and delivery respected.

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Jean-charles M.
purchased on 01/05/2026
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5 /5
★★★★★

Super quality, it was a gift for my father, and he is delighted.

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Joseph C.
purchased on 03/05/2026
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5 /5
★★★★★

Very nice hat. Good delivery service to the UK in 4 days.

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Breck M.
purchased on 01/05/2026
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5 /5
★★★★★

The package arrived safely and in good condition despite a shoe print on the package (envelope containing a beanie).

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Cécile F.
purchased on 30/04/2026
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5 /5
★★★★★

As expected, within the announced deadlines.

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Michel R.
purchased on 31/03/2026
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Answer from Chapellerie Traclet
Hello Michel,

Thank you very much for your positive feedback and your comments on our service. We are delighted to learn that your experience with Chapellerie Traclet met your expectations and was respectful of deadlines. Your satisfaction is our priority.

Looking forward to seeing you again soon !

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very good

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Patrick B.
purchased on 27/04/2026
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Answer from Chapellerie Traclet
Hello Patrick,

Thank you very much for your positive feedback! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". We look forward to seeing you again soon!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Choice, price, delivery time, very satisfactory

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Victor K.
purchased on 27/04/2026
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Answer from Chapellerie Traclet
Hello Victor,

We sincerely thank you for your flattering review and for the maximum rating you give us. We are delighted to learn that our choice of products, our competitive prices, and our delivery times have met your expectations. Your satisfaction is our priority and we hope to see you again soon on our site.

Best regards,
The Traclet Hat Shop team.
5 /5
★★★★★

Important choice, very good quality of products and very high responsiveness regarding delivery. Serious company to recommend

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Jean-luc M.
purchased on 29/04/2026
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Answer from Chapellerie Traclet
Hello Jean-Luc,

Thank you very much for your flattering review! We are delighted that you appreciated our choice of products and the quality of our services. Your recommendation means a lot to us and motivates us to continue offering you the best. We look forward to seeing you again on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Very satisfied

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Michel K.
purchased on 29/04/2026
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Answer from Chapellerie Traclet
Hello Michel,

Thank you very much for your positive feedback! We are delighted to hear that you are very satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and we hope to see you again soon.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Superb!

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Tomaž B.
purchased on 29/04/2026
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Answer from Chapellerie Traclet
Dear Tomaž,

We sincerely thank you for your flattering review and your perfect score of 5/5. Your satisfaction is our priority and we are delighted that our site "Chapellerie Traclet" met your expectations. We look forward to welcoming you again!
5 /5
★★★★★

Well done and thank you for this very fast delivery the hat is superb I will not hesitate to order again from you the hat was well packaged and well protected thank you for the seriousness of your company. Best regards. Didier Biausque

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Didier B.
purchased on 28/04/2026
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Answer from Chapellerie Traclet
Hello Didier,

Thank you very much for your flattering review and your perfect rating! We are delighted to hear that you are satisfied with your hat and our delivery service. Your satisfaction is our priority, and we will always be happy to welcome you for your future orders.

Best regards,
The Chapellerie Traclet team
3 /5
★★★☆☆

The hat is of good quality and corresponds exactly to what I ordered. However, the delays are very long. By ordering it 3 months in advance, the hat only arrived 4 days before my wedding, causing stress and frustration.

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Clément D.
purchased on 03/03/2026
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Answer from Chapellerie Traclet
Dear Clément, we thank you for your feedback and are delighted that the hat meets your expectations. We are sincerely sorry for the delivery delay that caused stress before your wedding. Please know that we take your comments very seriously and we will work to improve our service to avoid such situations in the future.
5 /5
★★★★★

Serious seller, good and vast variety of quality hats, spot on size measurement, detailed shipment tracking details and attention to packaging. I recommend! Thanks, you got yourselves a loyal customer Chapellerie Traclet!

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Ovidiu C.
purchased on 26/04/2026
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Answer from Chapellerie Traclet
Hello Ovidiu,

We sincerely thank you for your glowing review and your perfect score of 5/5. We are delighted that our selection of hats and our service fully satisfied you. Your loyalty is our greatest reward, and we look forward to welcoming you back to our site. Please do not hesitate to contact us for any questions or future needs.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Magnificent!!! I am never disappointed by their products

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Corinne B.
purchased on 29/04/2026
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Answer from Chapellerie Traclet
Dear Corinne,

We warmly thank you for your flattering review of our site "Chapellerie Traclet". We are delighted to learn that our products fully satisfy you and we are committed to continuing to offer you the quality you expect. See you very soon!
5 /5
★★★★★

Beautiful hats

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Celine V.
purchased on 28/04/2026
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Answer from Chapellerie Traclet
Dear Céline, we sincerely thank you for your flattering review and are delighted that you appreciated our hats. Your satisfaction is our priority and it motivates us to continue offering you quality products. We look forward to seeing you again on our site!
5 /5
★★★★★

Product compliant and fast shipping

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Sebastien M.
purchased on 19/04/2026
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Answer from Chapellerie Traclet
We warmly thank you for your positive feedback, Sébastien. We are delighted to learn that our product met your expectations and that you were satisfied with the speed of delivery. Your satisfaction is our priority and we hope to see you again soon on our "Chapellerie Traclet" site.
5 /5
★★★★★

Very satisfied

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Marie-christine G.
purchased on 30/04/2026
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Answer from Chapellerie Traclet
Hello Marie-Christine,

We warmly thank you for your positive review! We are delighted to know that you are very satisfied with your experience on our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon.

Best regards,
The Chapellerie Traclet team.
5 /5
★★★★★

I received my hat well. It was well packaged. Thank you.

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Pascal C.
purchased on 29/04/2026
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Answer from Chapellerie Traclet
Dear Pascal,

We sincerely thank you for your flattering review and are delighted to hear that your hat arrived in perfect condition. Your satisfaction is our priority and we take pride in ensuring careful packaging for every order. We look forward to serving you again at Chapellerie Traclet.

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Everything is great

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Albert-jean F.
purchased on 29/04/2026
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Answer from Chapellerie Traclet
Hello Albert-Jean,

We sincerely thank you for your flattering review and for the perfect score of 5/5! We are delighted to hear that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward. We look forward to serving you again!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Excellent quality

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Sandra R.
purchased on 20/04/2026
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Answer from Chapellerie Traclet
Dear Sandra,

Thank you very much for your flattering review and your perfect rating! We are delighted that you appreciated the quality of our products. Your satisfaction is our greatest reward. We look forward to seeing you again soon on our site!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Magnificent Thank you

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Solange S.
purchased on 29/04/2026
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Answer from Chapellerie Traclet
Hello Solange,

Thank you very much for your flattering review! We are delighted that you like our site. Your satisfaction is our greatest reward.

See you soon at Chapellerie Traclet!

Best regards,
The Chapellerie Traclet team
5 /5
★★★★★

Hello, I received my package very well, well packaged, thank you.

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Yvon P.
purchased on 12/04/2026
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5 /5
★★★★★

Good, but long comments for a €10 item seem pointless to me. Thank you anyway.

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Michel M.
purchased on 27/04/2026
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5 /5
★★★★★

Requested item received within the announced deadlines, no problem.

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Robert R.
purchased on 24/04/2026
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2 /5
★★☆☆☆

Hello, I have not yet received my package regarding order BXRFPFBUK. Can you provide me with an update on the shipment and estimated delivery date? Thank you, Alan Johnson

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Alan J.
purchased on 25/04/2026
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Answer from Chapellerie Traclet
hello
here is the tracking of your package sent by email by our services as well as by post
the delay for the USA is 5-9 days depending on customs
https://www.laposte.fr/outils/suivre-vos-envois?code=EY968608519FR
3 /5
★★★☆☆

Second purchase on this site for the same hat, serious reason, but the second time, the transport bag and the adjustment straps were missing, too bad.

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William B.
purchased on 24/04/2026
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Answer from Chapellerie Traclet
Dear William,

Thank you for your review and for your loyalty to Chapellerie Traclet. We are sorry to learn that your second purchase was not complete and that the transport bag and the adjustment straps were missing.
For this model from Barmah, the brand does not have a pouch, however, we will send it to you by email in another brand.

Best regards,
The team at Chapellerie Traclet