★★★★★
based on 35255 reviews published
Latest customer reviews
Disappointed with the bucket hat.
Thank you for taking the time to share your feedback on our site. We are sorry to hear that the hat did not meet your expectations. Your satisfaction is our priority, and we would be happy to know more about the reasons for your disappointment in order to improve. Please do not hesitate to contact us so that we can assist you in the best way possible.
Best regards,
The Chapellerie Traclet team
Satisfied: my daughter is delighted with her gift!
Thank you very much for your positive feedback! We are delighted to hear that your daughter is satisfied with her gift. Your satisfaction is our greatest reward. Don't hesitate to return to Chapellerie Traclet for your future purchases!
Best regards,
The Chapellerie Traclet team
I am satisfied with my purchase. With a very nice finish. I would have liked it to be a little smaller in outer diameter but I think they are all identical. Best regards, Yvon
We sincerely thank you for your boosted review with a perfect score of 5/5. We are delighted to learn that you are satisfied with the finish of your hat. We understand your wish regarding the diameter, and please know that we offer different sizes to best meet your needs. Do not hesitate to contact us for any questions or assistance.
Best regards,
The Chapellerie Traclet team
Good job!
We warmly thank you for your positive feedback and your 5-star rating. We are delighted that our site "Chapellerie Traclet" has satisfied you and we will continue to do everything possible to offer you the best experience. Looking forward to seeing you again soon!
Nothing to report
We sincerely thank you for your positive review of our site "Chapellerie Traclet". Your satisfaction is our priority, and we are delighted that your experience met your expectations. Please feel free to come back to us for your future purchases, we will always be here to listen to you.
Best regards,
The Chapellerie Traclet team
I encountered no problems with my order. I am always very satisfied with Traclet, the items, and the service.
Very satisfied
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are very satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and your feedback motivates us to continue offering you the best. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
Easy order and processed very quickly. Careful packaging. Good product matching my expectations
Hello, I have not yet received the cap I ordered. I do not know if I will receive it.
Thank you for your feedback and we are sorry to hear that you have not yet received your cap. Your satisfaction is our priority.
According to the tracking, the package was picked up on February 16th
https://www.laposte.fr/outils/suivre-vos-envois?code=9H00364894338
Thank you for your patience!
Best regards,
The Chapellerie Traclet team
Nothing to report
We sincerely thank you for your positive and concise feedback. Your satisfaction is our priority, and we are delighted that your experience with Chapellerie Traclet met your expectations. Please do not hesitate to reach out to us if you need advice or assistance.
Best regards,
The Chapellerie Traclet team
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Thank you very much for your feedback! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you have any questions or suggestions.
Best regards,
The Chapellerie Traclet team
I have only made one purchase on this site. The product I bought suits me. This experience is not sufficient to give a relevant opinion.
Thank you for taking the time to leave a review on our site "Chapellerie Traclet". We are delighted to hear that the product you purchased suits you. We understand that your experience is limited to provide a more complete review. Please feel free to reach out to us with any questions or to discover more of our products in the future. Your satisfaction is our priority!
Best regards,
The Chapellerie Traclet team.
Reliable and fast
Top notch
Very good. Quick responses were given to all questions
We are delighted, cap of very nice quality. Nice shape gift for my husband, he is 100% satisfied.. I recommend.
Super very good quality, fast and well-protected shipping,
The quality of the products is good overall, but the proposed deadlines are not respected and you have to claim by email to get information about the delivery, it's regrettable
Very satisfied
Satisfied
Professional
Compliant and return of an item ok (size issue)
Hello. I quickly received my navy cap, having made a mistake in size, I was very well welcomed and informed by phone and the product exchange was quick and without any problem. Excellent quality product. I am very satisfied.
Very nice caps. Received quickly.
Very good product, fits well, very fast shipping of the package.
This is the second time I order from you and each time I am satisfied with the services, the order is compliant, delivery within the announced deadlines. Thank you for your professionalism. I highly recommend.
Excellent service with quality
The hat is in accordance with its description and the size is quite suitable. The delivery was fast. I am very satisfied
Nice item, very interesting price, fast delivery.
Very good quality. Very interesting and competitive price.
Well received
Well-made hat, just missing a chin strap
A long-time customer... There must be a good reason
Very good company. After several purchases from them, always satisfied with the quality and the service.
Perfect
Excellent sales site
Hello, the size is a bit tight even though I noted my head circumference well. By forcing a bit the seam of the inner leather it loosened. I find the thickness of the beret too thin. Best regards
Impeccable!
Super good
Perfect....