9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Very good, good product and fast delivery!

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Alain S.
purchased on 26/12/2024
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5 /5
★★★★★

Hats of very good quality! Thank you very much!

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David L.
purchased on 23/11/2024
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5 /5
★★★★★

Conform and fast shipping.

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Evelyne G.
purchased on 27/12/2024
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5 /5
★★★★★

Nothing to report

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N'dri K.
purchased on 09/12/2024
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5 /5
★★★★★

Very good! Top service. I called before placing my order to ensure that the product was in stock and that the delivery times (announced between 24h-72h) were still maintained despite the holiday periods. The person I spoke to online answered all my questions. Item received in 48h, very well packaged and protected. Unfortunately, the size did not fit my head, so I just have to return the product. I hope to have the opportunity to find my happiness for another hat on Traclet!

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Guerric R.
purchased on 26/12/2024
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5 /5
★★★★★

On time, perfect product Thank you

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Jean-françois S.
purchased on 25/12/2024
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5 /5
★★★★★

A nice range of caps and hats!

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Alfred O.
purchased on 09/12/2024
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5 /5
★★★★★

Satisfied with the ordered item, which corresponds to the description and the speed of delivery

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Nadine D.
purchased on 18/12/2024
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3 /5
★★★☆☆

Beautiful quality chapka but received after the holidays!!!! When I placed the order, nothing was specified regarding the availability of the product... Size a bit tight...

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Muriel A.
purchased on 14/12/2024
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5 /5
★★★★★

Serious company

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Brigitte D.
purchased on 18/12/2024
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5 /5
★★★★★

Overall I am satisfied with the site 'Traclet.com'

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Michel H.
purchased on 24/12/2024
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5 /5
★★★★★

Very fast delivery, thank you

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Pierre G.
purchased on 21/12/2024
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5 /5
★★★★★

Very satisfied, conforms to the order

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Mary B.
purchased on 26/12/2024
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5 /5
★★★★★

Practical site with good advice

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Aurélien M.
purchased on 24/12/2024
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5 /5
★★★★★

The information about the items as well as their maintenance is very detailed.

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Phoukham B.
purchased on 23/12/2024
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4 /5
★★★★☆

Gift check delivery arrived on time

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Véronique F.
purchased on 21/12/2024
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5 /5
★★★★★

Great!

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Sophie P.
purchased on 22/12/2024
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5 /5
★★★★★

Fast order and delivery. Careful shipping.

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Muriel B.
purchased on 23/12/2024
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1 /5
★☆☆☆☆

I have not received my shipment for 11 days. Unfortunately disappointing

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Alfons G.
purchased on 18/12/2024
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Answer from Chapellerie Traclet
Hello
Please excuse us for this inconvenience beyond our control.
Indeed, the order was sent on the 19th under the colissimo tracking
https://www.laposte.fr/outils/suivre-vos-envois?code=CM264975632FR
Shipped Armada Levell 19/12/2024 18:04:28
Payment made 18/12/2024 19:23:40
We have just made a complaint to colissimo who will do what is necessary with DPD to deliver it to you quickly.
We are also sending you the DPD tracking which is the carrier in Germany guaranteeing quality German deliveries.
Thank you for your understanding.
Best regards
Traclet Sébastien
4 /5
★★★★☆

1st order with TRACLET as there are no hat makers in my city, order received as expected, the hats are of good quality. Experience to be renewed in some time after appreciating wearing these hats.

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Jean-yves P.
purchased on 27/11/2024
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5 /5
★★★★★

Yes, it was difficult for returning the item

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Catherine N.
purchased on 20/12/2024
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5 /5
★★★★★

Fast and efficient! A very wide choice of products

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David J.
purchased on 21/12/2024
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5 /5
★★★★★

Good reception of my order, perfect packaging.

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Yves D.
purchased on 13/12/2024
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5 /5
★★★★★

Fast delivery

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Patrice G.
purchased on 18/12/2024
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5 /5
★★★★★

Very well packaged

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Philippe R.
purchased on 21/09/2024
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5 /5
★★★★★

Perfect

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Juliette S.
purchased on 24/12/2024
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5 /5
★★★★★

Perfect!

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Didier L.
purchased on 16/12/2024
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5 /5
★★★★★

A very simple order to make. A very well-designed site. A very professional feedback between the customer and the company. A super short delivery time, very efficient. Thank you

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Guy R.
purchased on 22/12/2024
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1 /5
★☆☆☆☆

No news of my package ordered 10 days before Christmas, missed gift... still nothing received.. and no response from customer service... I do not recommend

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Steeve D.
purchased on 17/12/2024
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Answer from Chapellerie Traclet
Hello
Please excuse us. To which email
Did you send a message because we have not received any message requesting tracking.
Here is the colissimo tracking that we had sent you
According to the tracking, it will be delivered to you tomorrow.
https://www.laposte.fr/outils/suivre-vos-envois?code=6A88728337073
A complaint will be made tomorrow.
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

The item is in accordance with the order and arrived on time.

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Emmanuel S.
purchased on 23/12/2024
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5 /5
★★★★★

Fast delivery and quality package.

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Roger P.
purchased on 22/12/2024
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5 /5
★★★★★

Easy navigation on the site, a lot of choice and products available quickly. Very happy with my order, thank you

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Muriel M.
purchased on 16/12/2024
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5 /5
★★★★★

Very good value for money

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Roland V.
purchased on 19/12/2024
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5 /5
★★★★★

I am generally satisfied with the customer service which has been responsive.

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Roy K.
purchased on 22/12/2024
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5 /5
★★★★★

Very good as usual! Great products and very fast shipping. Thank you very much

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Salome R.
purchased on 18/12/2024
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5 /5
★★★★★

Perfect! Good quality, secure website order entry, simple, intuitive, ultra-fast delivery! What more can I say...

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Luc D.
purchased on 23/12/2024
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5 /5
★★★★★

Order arrived as expected.

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Guillemette G.
purchased on 21/12/2024
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5 /5
★★★★★

I did not receive an immediate response regarding the receipt of my order with you, so I had some concerns about the accepted payment but only news at the time of shipping. I would have liked to have a message like: "order received and being prepared". Otherwise, no problem, very well-stocked site and a lot of choices, I will recommend it to my friends and family.

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Daniel G.
purchased on 20/12/2024
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4 /5
★★★★☆

Delivery time a bit long as order placed on December 8 received on the 24th. customer service a bit disappointing: I had to call twice to find out where my order was final delivery ultra fast sent on Monday the 23rd received on Tuesday the 24th

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Martine M.
purchased on 08/12/2024
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5 /5
★★★★★

Everything was perfect, lervi

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Brigitte B.
purchased on 22/12/2024
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