9.4/10
★★★★★
based on 35255 reviews published

Latest customer reviews

5 /5
★★★★★

Very good site and ensured fast delivery, nothing to say

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Mickael M.
purchased on 22/12/2024
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5 /5
★★★★★

I was looking for a specific model, so I didn't explore the site much. I went straight to the essentials and everything went well. Thank you

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Sylvie D.
purchased on 23/12/2024
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4 /5
★★★★☆

Quality products and a lot of choice on the site. Quick reception and in line with expectations. Thank you

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Johnny D.
purchased on 22/12/2024
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5 /5
★★★★★

Everything worked out

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Thomas D.
purchased on 19/12/2024
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5 /5
★★★★★

Always very good quality.

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Monique C.
purchased on 03/12/2024
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5 /5
★★★★★

Everything is easy to find

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Christophe L.
purchased on 22/12/2024
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5 /5
★★★★★

Excellent service

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Alain I.
purchased on 22/12/2024
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5 /5
★★★★★

Excellent site with a lot of choices. Very good packaging and ultra-fast delivery in 24 hours!

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Pascale G.
purchased on 23/12/2024
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5 /5
★★★★★

Completely meets my expectations, delivery respected plus a pen as a gift so I thank you

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Salah B.
purchased on 22/12/2024
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5 /5
★★★★★

Order, fast delivery and material, everything is very good.

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Christiane R.
purchased on 22/12/2024
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5 /5
★★★★★

Fast and super well packaged

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Georges D.
purchased on 20/12/2024
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5 /5
★★★★★

Careful packaging

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André B.
purchased on 22/12/2024
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5 /5
★★★★★

Beautiful product and fast shipping

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Amélie B.
purchased on 15/12/2024
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4 /5
★★★★☆

10.5. How long for an exchange? Best regards

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Didier C.
purchased on 19/12/2024
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3 /5
★★★☆☆

Dissatisfaction related to delivery, see below.

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Yves P.
purchased on 10/12/2024
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5 /5
★★★★★

Very satisfied

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Patrick C.
purchased on 12/12/2024
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5 /5
★★★★★

I was accompanied every day clearly, thank you!

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Ghislaine D.
purchased on 17/12/2024
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5 /5
★★★★★

Order received quickly.

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Adrien M.
purchased on 16/12/2024
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5 /5
★★★★★

Very satisfied with my order. Good quality-price ratio, fast delivery and well packaged.

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Emmanuelle L.
purchased on 19/12/2024
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5 /5
★★★★★

Very happy

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Patrick R.
purchased on 18/12/2024
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Didier L.
purchased on 12/12/2024
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5 /5
★★★★★

Everything very well

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Brigitte B.
purchased on 16/12/2024
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5 /5
★★★★★

Very good service, order processed quickly, perfect packaging

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Pascale K.
purchased on 15/12/2024
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5 /5
★★★★★

Product exactly matching the description. Very good quality and order arrived as expected. In short, 10/10 for this company

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Cécile D.
purchased on 12/12/2024
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1 /5
★☆☆☆☆

I did not receive the correct item in the package. I am therefore particularly unhappy with the lack of attention given to the order. The order slip included in the package clearly mentions the desired item, but the cap received does not match. There is therefore an error in the preparation of the order.

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Aurélien C.
purchased on 16/12/2024
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Answer from Chapellerie Traclet
Hello
Please excuse us for this error.
Please send us a photo of the item received at [email protected]
We will proceed to send the correct cap with a return slip.
Remaining at your disposal
Best regards
Traclet Sébastien
5 /5
★★★★★

Excellent product

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Alessandro D.
purchased on 17/12/2024
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5 /5
★★★★★

Very fast shipping

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Ludivine L.
purchased on 17/12/2024
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5 /5
★★★★★

I followed the advice regarding the specific size of stetsons and it was very good advice

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Laurence M.
purchased on 17/12/2024
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5 /5
★★★★★

Fast, helpful, punctual, precise and an incredible choice!

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Bertrand H.
purchased on 13/12/2024
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5 /5
★★★★★

Everything is perfect from the selection on the site, to the speed of responses, to the delivery and the quality of the products

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Cathy S.
purchased on 11/12/2024
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5 /5
★★★★★

Take one size up otherwise perfect. The model pleases my boyfriend a lot

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Sandrine G.
purchased on 09/12/2024
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5 /5
★★★★★

Fast delivery, well-packaged parcel. Everything is perfect

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Patricia P.
purchased on 19/12/2024
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5 /5
★★★★★

The site is quite well designed.

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Sebastien C.
purchased on 16/12/2024
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2 /5
★★☆☆☆

Satisfactory order and shipping, but deplorable delivery

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René D.
purchased on 19/12/2024
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5 /5
★★★★★

Nice selection, product meets my expectations

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Anne L.
purchased on 18/12/2024
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5 /5
★★★★★

Smooth site providing necessary information. Secure payment.

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Annette Ou Gilles V.
purchased on 16/12/2024
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5 /5
★★★★★

Pleasant. Lots of choices

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Johann G.
purchased on 16/12/2024
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5 /5
★★★★★

Satisfactory site and easy ordering

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Marc S.
purchased on 16/12/2024
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2 /5
★★☆☆☆

20 days after the order, the delivered model is not the one ordered without any explanation. Following an email, I was told: "The Biarritz model is the same model as the Basica that was delivered to us in order to ship before Christmas." It may be equivalent but it is not identical and it is not the one chosen. I could have been asked for my opinion beforehand...

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Christophe C.
purchased on 03/12/2024
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Answer from Chapellerie Traclet
Hello
We apologize for this inconvenience.
The explanation is that currently the carrier delivering the basica is on strike and our packages have been blocked for 10 days on a platform.
We will have our packages only at the end of the week or early January.
In order for everyone to receive gifts before Christmas; we sent the Biarritz model. Which is of the same quality but with a different logo.
If this is not suitable, we can send you the correct beret with a good return as soon as we receive them.
Thank you for your understanding.
Best regards
Traclet Sébastien
5 /5
★★★★★

User-friendly site. Fast delivery and quality is on point.

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Claudia N.
purchased on 17/12/2024
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