★★★★★
based on 35255 reviews published
Latest customer reviews
Fast delivery but Pressing Gambetta in Chelles seems overwhelmed...
I still have not received my package even though it was supposed to arrive on December 7th. Can you help me?
We have just made a complaint about the tracking of your order.
9H00217617855
Have you checked your post office because for a week many packages have not been scanned and are already at the post office.
The complaint has been made and the post office should get back to you.
Best regards
Traclet Sébastien
Very good service. The shipment arrived quickly and in perfect condition. The hat is beautiful.
Products of very good quality - perfectly matches the order
Beautiful product, very comfortable.
Excellent site and quality products. Attentive to your needs and very quick response to your questions. I highly recommend
Nothing to report and in accordance with commitments
2nd order and still happy with the gavroche caps. I just wish for new colors. Delivery to a parcel relay. Great!
Good
I received the goods twice, had to pay twice, and now cannot return for free. I did NOT order twice (it was according to the system the same item within 2 minutes...)
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330574 02/12/2024 Viva.com | Smart Checkout Shipped 1 27.99 €
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Good morning
Sorry, the error does not come from us, as these two order numbers show, we had two orders and two payments. Therefore, two were shipped. The error is not ours, but yours, who placed two orders. Furthermore, we asked you to refuse the second package to avoid shipping costs. For an error that does not originate from us, we cannot take responsibility, especially since it also incurs refund fees for us.
We remain at your disposal.
Sincerely
Traclet
Very very bad after-sales service
Please excuse us.
Thank you for indicating the issue encountered so we can rectify our error.
We can be reached at 0477714058
Or direct email [email protected]
Best regards
Traclet Sébastien
Fast delivery very happy with the product
The rating should satisfy you.
Quality item but disappointed upon receipt as it does not match the order. Quick response from customer service stating that the item in question was no longer available and immediate change of the webpage but too late for me.
A lot of choice and very good quality
Everything is perfect: order placed easily, product corresponding 100% to the description
Very good quality
Very easy delivery, top
Very satisfied with the product and delivery times
This order was made for a Christmas gift. Quick delivery, thank you
Very satisfied with my first order!
Filters to improve...
Too bad it's made in China
Excellent site, fast delivery, well-packaged items!
Prices placed, fast and careful shipping
Product conforms, fast delivery, good.
Serious and quality company. Impeccable and fast delivery. The photo visual could perhaps be improved (rendering, color), as well as the size information (head circumference), width of the fur, etc... to help with the choice.
The star is poorly sewn.... I expected better in terms of quality given the price....
We apologize if there is an issue.
Please send us a photo at [email protected]
Best regards
Traclet Sébastien
Very fast delivery time for an excellent quality-price ratio of the product
The purchase perfectly matches and the fast shipping is very well packaged.
Quality, prices, speed, what more could you ask for
Perfect navigation, ordering, and delivery
Nothing to say. I am happy with my purchase. Perfection does not exist in this world.
The ordered product was delivered very quickly and perfectly meets my expectations
No problem
Very large selection & quality products, fast delivery. I recommend this establishment.
Excellent products
The items I ordered are Christmas gifts.. I will give a rating later.. at first glance everything is very good thank you
Hello, The chapka received is not what it seems to be in the description on your site.... I sent an email to customer service, I am waiting for your response.
We apologize if we made a mistake.
Please send us a photo at [email protected]
Indeed, we cannot find your message.
Remaining at your disposal
Best regards
Traclet Sébastien
Extra beanie! soft, warm, great fit and beautiful quality.