Customer reviews of CITY-LOCKER Strasbourg

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 527 published reviews
5 475 90% 4 36 7% 3 6 1% 2 7 1% 1 3 1%

Summary of reviews

The online store CITY-LOCKER Strasbourg is consistently praised for its practicality and ease of use, with many customers highlighting how user-friendly the booking process is, allowing for quick access to lockers. The location, just a short walk from the Strasbourg train station and city center, adds to its convenience, making it simple for travelers to drop off their luggage and explore the area. Customers appreciate the spaciousness and security of the lockers, noting that they can accommodate multiple bags comfortably while providing a safe environment for their belongings.

All reviews

M
Marc C.
Rating: 5 out of 5
following a purchase from 09/11/2025
Perfect
C
Chantal B.
Rating: 5 out of 5
following a purchase from 31/10/2025
Perfect
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J
John C.
Rating: 5 out of 5
following a purchase from 05/11/2025
Worked great, thanks
Response from CITY-LOCKER Strasbourg
Dear John,

Thank you for your positive feedback! We're delighted to hear that everything worked great for you. We appreciate your support and look forward to welcoming you again at CITY-LOCKER Strasbourg!

Best regards,
The CITY-LOCKER Team
A
Andrea P.
Rating: 5 out of 5
following a purchase from 02/11/2025
Convenient, safe and simple to use
Translated reviews
Response from CITY-LOCKER Strasbourg
Dear Andrea,

We sincerely thank you for your very positive feedback about CITY-LOCKER Strasbourg. We are glad to know that you found our service convenient, safe and easy to use. Your satisfaction is our priority, and we hope to serve you again in the future.

Sincerely,
The CITY-LOCKER Strasbourg team
J
Jean F.
Rating: 5 out of 5
following a purchase from 02/11/2025
very good
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Jean,

Thank you very much for your positive feedback and your rating of 5/5! We are delighted that your experience on our CITY-LOCKER Strasbourg site met your expectations. Don't hesitate to come back and see us!

Best regards,
The CITY-LOCKER Strasbourg team
C
Christophe P.
Rating: 5 out of 5
following a purchase from 01/11/2025
Simple effective good capacity
Translated reviews
Response from CITY-LOCKER Strasbourg
Dear Christophe,

We sincerely thank you for your flattering review of CITY-LOCKER Strasbourg. We are delighted that our service met your expectations in terms of simplicity and efficiency, as well as capacity. Your satisfaction is our greatest reward. We look forward to welcoming you again!

Best regards,
The CITY-LOCKER Strasbourg team
D
Daminescu L.
Rating: 5 out of 5
following a purchase from 14/10/2025
Excelent service!
Response from CITY-LOCKER Strasbourg
Dear Daminescu,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our service at CITY-LOCKER Strasbourg. Your satisfaction is our top priority, and we look forward to serving you again soon!

Best regards,
The CITY-LOCKER Team
F
Fanny H.
Rating: 5 out of 5
following a purchase from 24/10/2025
Perfect
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Fanny,

Thank you very much for your flattering review! We are delighted that your experience with CITY-LOCKER Strasbourg was perfect. We look forward to welcoming you again!

Best regards,
The CITY-LOCKER team
J
Joy H.
Rating: 5 out of 5
following a purchase from 25/10/2025
Size of locker just as described. Clean! Detailed instructions sent by email. The only thing missing was that to exit the building we had to press a button to get the building door to open.
Response from CITY-LOCKER Strasbourg
Dear Joy,

Thank you for your wonderful feedback! We're thrilled to hear that the locker size met your expectations and that you found everything clean and easy to use. The exit button allows control of locker entry and exit for optimal security. We hope to welcome you back soon!

Best regards,
The CITY-LOCKER Team
C
Charlotte M.
Rating: 5 out of 5
following a purchase from 23/10/2025
Very practical
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Charlotte,

Thank you very much for your positive feedback! We are delighted to hear that you find our service very practical. Your satisfaction is our priority. See you soon at CITY-LOCKER Strasbourg!

Best regards,
The CITY-LOCKER team
X
Xavier P.
Rating: 5 out of 5
following a purchase from 19/10/2025
Perfect
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Xavier,

Thank you very much for your positive feedback! We are delighted that you had a perfect experience with CITY-LOCKER Strasbourg. Your satisfaction is our priority and we hope to see you again soon.

Best regards,
The CITY-LOCKER team
F
Fabien C.
Rating: 4 out of 5
following a purchase from 12/10/2025
Very good and very practical. I would have liked more information on how the end of the rental works. Can you manually "return" your locker to free it? What happens if we leave or forget something inside after the paid time?
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Fabien, thank you for your positive feedback on CITY-LOCKER Strasbourg. We take your comment about the end of the rental into account and inform you that it is indeed possible to manually return your locker. Regarding items left inside, we advise you to contact our customer service for assistance in this case. Don't hesitate to reach out to us for any other questions.
J
Jose Luis M.
Rating: 5 out of 5
following a purchase from 22/10/2025
Easy to use service
Translated reviews
Response from CITY-LOCKER Strasbourg
Dear Jose Luis,

We sincerely appreciate your positive feedback and are pleased to know that you found our service easy to use. We continuously strive to provide the best experience for our users at CITY-LOCKER Strasbourg. We hope to see you again soon!
H
Harry W.
Rating: 5 out of 5
following a purchase from 19/10/2025
Top service, very easy to use
Response from CITY-LOCKER Strasbourg
Dear Harry,

Thank you for your wonderful feedback! We're thrilled to hear that you found our service easy to use. Your satisfaction is our top priority, and we look forward to welcoming you back to CITY-LOCKER Strasbourg soon.
J
Jean Marc L.
Rating: 4 out of 5
following a purchase from 19/10/2025
Good location...a bit far from the train station. Easy access
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Jean Marc,

Thank you very much for your feedback and your rating of 4/5! We are delighted that you appreciated our location and the easy access to CITY-LOCKER Strasbourg. Your opinion is important to us and we greatly appreciate it. We look forward to welcoming you again!

Best regards,
The CITY-LOCKER Strasbourg team
N
Nadine D.
Rating: 4 out of 5
following a purchase from 12/10/2025
Very convenient and close to the train station
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Nadine,

Thank you very much for your positive review! We are delighted to hear that you find our service convenient and ideally located near the train station. Your satisfaction is our priority, and we hope to welcome you again soon.

Best regards,
The CITY-LOCKER Strasbourg team.
J
Jaret B.
Rating: 5 out of 5
following a purchase from 13/10/2025
Great service ! I was awesome to have the ability to store your luggage for time spend in Strasbourg! Very easy to get access codes and gain entry into the locker area!
Response from CITY-LOCKER Strasbourg
Dear Jaret,

Thank you very much for your wonderful feedback! We are thrilled to hear that you found our luggage storage service convenient and easy to use during your time in Strasbourg. We look forward to welcoming you back soon!

Best regards,
The CITY-LOCKER Strasbourg Team
L
Laurent B.
Rating: 5 out of 5
following a purchase from 08/10/2025
Close to the railway station where lockers don't accept credit card.
Response from CITY-LOCKER Strasbourg
Thank you very much for your positive feedback, Laurent! We're glad you found CITY-LOCKER Strasbourg conveniently located near the railway station. We appreciate your comments and hope to welcome you again in the future!
I
Ioannis P.
Rating: 5 out of 5
following a purchase from 07/10/2025
Very satisfied from the whole service.
Response from CITY-LOCKER Strasbourg
Dear Ioannis,

Thank you for your kind feedback and for rating us 5/5! We are thrilled to hear that you are very satisfied with our service at CITY-LOCKER Strasbourg. Your satisfaction is our priority, and we look forward to welcoming you again soon!
M
Mark W.
Rating: 5 out of 5
following a purchase from 07/10/2025
Worked great.
Response from CITY-LOCKER Strasbourg
Dear Mark, thank you for your positive feedback! We are delighted to hear that your experience with CITY-LOCKER Strasbourg was satisfactory. We look forward to welcoming you back in the future!
M
Marino P.
Rating: 5 out of 5
following a purchase from 05/10/2025
Simple, easy, affordable and convenient. Great experience
Response from CITY-LOCKER Strasbourg
Dear Marino,

Thank you for your wonderful feedback! We are thrilled to hear that you found CITY-LOCKER Strasbourg to be simple, easy, affordable, and convenient. Your satisfaction is our top priority, and we look forward to welcoming you back soon!
L
Linda L.
Rating: 5 out of 5
following a purchase from 10/08/2025
Easy efficient. Would use it again
Response from CITY-LOCKER Strasbourg
Dear Linda,

Thank you for your kind review and excellent rating! We are delighted to hear that you found our service easy and efficient, and we look forward to welcoming you back to CITY-LOCKER Strasbourg in the future.
A
Aike R.
Rating: 5 out of 5
following a purchase from 03/10/2025
Easy, and worked perfectly! Luggage-free day at Strasbourg.
Response from CITY-LOCKER Strasbourg
Dear Aike,

Thank you very much for your wonderful review! We are delighted to hear that you had an easy and perfect experience with our service at CITY-LOCKER Strasbourg. It's great to know we contributed to your luggage-free day in our beautiful city. We look forward to welcoming you again soon!

Best regards,
The CITY-LOCKER Team
A
Aline S.
Rating: 5 out of 5
following a purchase from 02/10/2025
Ideally located, really practical and easy to use
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Aline,

Thank you very much for your feedback! We are delighted that you appreciated our location and the ease of use of CITY-LOCKER Strasbourg. Your satisfaction is our priority. We look forward to welcoming you again!

Best regards,
The CITY-LOCKER team
M
Mathilde D.
Rating: 5 out of 5
following a purchase from 29/09/2025
Very easy to use and convenient ! We especially enjoyed the wide space that allowed us to put 2 suitcases + little bags inside only one locker.
Response from CITY-LOCKER Strasbourg
Dear Mathilde,

Thank you very much for your kind review and for rating us 5/5! We are delighted to hear that you found our lockers easy to use and spacious enough to accommodate all your luggage. Your satisfaction is our priority, and we hope to welcome you back to CITY-LOCKER Strasbourg soon!

Best regards,
The CITY-LOCKER Team
H
Ha V.
Rating: 5 out of 5
following a purchase from 30/09/2025
Great service, clean and convenient.
Response from CITY-LOCKER Strasbourg
Dear Ha,

Thank you so much for your kind words and for taking the time to leave a 5-star review! We're delighted to hear that you enjoyed our service and found our facilities clean and convenient. We look forward to welcoming you back to CITY-LOCKER Strasbourg!

Best regards,
The CITY-LOCKER Team
A
Andrea A.
Rating: 5 out of 5
following a purchase from 28/09/2025
Nice and fast, perfect for leaving bags during the day as you can return how many times you want. (Difficult to find if you dont come prepared on were to look but if not its perfect) Super recommended!
Response from CITY-LOCKER Strasbourg
Dear Andrea, thank you for your wonderful feedback! We are thrilled to hear that you found our service convenient and efficient for your day in Strasbourg. We appreciate your recommendation and hope to welcome you back soon!
O
Océanne B.
Rating: 5 out of 5
following a purchase from 08/09/2025
Very convenient. Super easy-to-use service
Translated reviews
Response from CITY-LOCKER Strasbourg
Dear Océanne,

We warmly thank you for your flattering review! We are delighted to hear that you found our service convenient and easy to use. Your satisfaction is our priority, and your feedback encourages us to continue improving our services. We look forward to welcoming you again at CITY-LOCKER Strasbourg!

Best regards,
The CITY-LOCKER team
D
Dominique C.
Rating: 4 out of 5
following a purchase from 28/09/2025
The registration process was laborious. 2 unsuccessful attempts via my IBAN. Missing information on the volume of the boxes (hxlxL). Best regards.
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Dominique,

Thank you very much for your feedback and your rating of 4/5. We are sorry to hear that you encountered difficulties during the registration process and that the information regarding the volume of the boxes was missing. Your feedback is valuable, and we will work to improve these points to facilitate the experience of our users. The dimensions are also available on our website and in 3D version for better perception, our hotline is also available for any questions or difficulties encountered. Please do not hesitate to contact us if you have any other suggestions.

Best regards,
The CITY-LOCKER Strasbourg team
A
Andrea K.
Rating: 5 out of 5
following a purchase from 28/09/2025
Very easy and convenient! Instructions were clear
Response from CITY-LOCKER Strasbourg
Thank you very much for your positive feedback, Andrea! We're delighted to hear that you found our site easy to use and that the instructions were clear. We strive to provide a seamless experience for our customers, and your satisfaction is our greatest reward.
I
Indrek R.
Rating: 5 out of 5
following a purchase from 28/09/2025
Convinient and easy to use.
Response from CITY-LOCKER Strasbourg
Dear Indrek,

Thank you very much for your positive feedback! We are delighted to hear that you found our service convenient and easy to use. Your satisfaction is our top priority, and we look forward to welcoming you again to CITY-LOCKER Strasbourg.

Best regards,
The CITY-LOCKER Team
P
Philippe M.
Rating: 4 out of 5
following a purchase from 23/09/2025
very good. bulky lockers, clear procedure... perfect
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Philippe,

We sincerely thank you for taking the time to share your feedback. We are delighted that you found our lockers bulky and the procedure clear. Your satisfaction is our priority and we hope to welcome you again very soon at CITY-LOCKER Strasbourg.

Best regards,
The CITY-LOCKER team.
T
Teresa U.
Rating: 4 out of 5
following a purchase from 19/09/2025
Very good service, accessible and easy to book. Very good location.
Translated reviews
Response from CITY-LOCKER Strasbourg
Dear Teresa,

We sincerely thank you for your comment and for giving us a rating of 4/5. We are glad to know that you found our service accessible and easy to book, as well as our convenient location. We are always looking to improve and hope to provide you with an even better experience on your next visit.

Sincerely,
The CITY-LOCKER Strasbourg team
J
Joanna K.
Rating: 5 out of 5
following a purchase from 16/09/2025
Easy and reliable service next to the station in Strasbourg.
Translated reviews
Response from CITY-LOCKER Strasbourg
Hello Joanna,

We sincerely thank you for your excellent review. We are delighted to hear that our service seemed both easy and reliable to you, and we are happy to welcome you near the Strasbourg station. We look forward to serving you again!
R
Rasika P.
Rating: 5 out of 5
following a purchase from 23/08/2025
Very easy. Instructions on email were easy.
Response from CITY-LOCKER Strasbourg
Dear Rasika,

Thank you for your wonderful feedback! We're thrilled to hear that you found our instructions clear and the process easy. We appreciate your support and hope to see you again at CITY-LOCKER Strasbourg!

Best regards,
The CITY-LOCKER Team
J
JACQUES P.
Rating: 5 out of 5
following a purchase from 28/08/2025
PERFECT THANKS
Translated reviews
Response from CITY-LOCKER Strasbourg
Dear Jacques, we sincerely thank you for your flattering review of CITY-LOCKER Strasbourg. We are delighted that your experience met your expectations and remain at your disposal to serve you again. See you very soon!
J
juan jose C.
Rating: 5 out of 5
following a purchase from 11/09/2025
Everything perfect and easy
Translated reviews
Response from CITY-LOCKER Strasbourg
Dear Juan José, we greatly appreciate your positive comment and your rating of 5/5. We are glad to know that you found everything perfect and easy at CITY-LOCKER Strasbourg. Your satisfaction is our priority and we hope to see you again soon.
T
Tomáš Albert Š.
Rating: 5 out of 5
following a purchase from 08/09/2025
Satified expirience.
Response from CITY-LOCKER Strasbourg
Dear Tomáš Albert,

Thank you for sharing your positive experience with CITY-LOCKER Strasbourg. We are delighted to hear that you were satisfied, and we look forward to welcoming you back for your future needs.

Best regards,
The CITY-LOCKER Team
C
Carla A.
Rating: 5 out of 5
following a purchase from 28/06/2025
Very good.
Response from CITY-LOCKER Strasbourg
Dear Carla,

Thank you for your short and positive feedback! We are delighted to hear that you had a very good experience with CITY-LOCKER Strasbourg. Your satisfaction is our priority, and we look forward to welcoming you again soon.

Best regards,
The CITY-LOCKER Team
A
Andres Alexis M.
Rating: 5 out of 5
following a purchase from 07/09/2025
Excelente servicio, te llega toda la información al momento del pego y el sistema de ingreso al lugar y desbloqueo de locker super simple.
Response from CITY-LOCKER Strasbourg
Dear Andres Alexis,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service excellent and the locker system easy to use. Your satisfaction is our top priority, and we appreciate your support.

Best regards,
The CITY-LOCKER Strasbourg Team
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