/10
★★★★★
based on 5988 published reviews
★★★★★
based on 5988 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Unfortunately, only the plexiglass arrived and not the LED socket. However, this was quickly clarified with customer service and the LED base will now be reshipped.
Lucy S.
purchased on 10/06/2022
Translated review3/5
★★★☆☆
Fast and careful shipping. A small downside on the quality of cutting the plate: not very well done
Sabrina A.
purchased on 09/06/2022
Translated review Answer from Pictyourlamp.com
Hello,
We're sorry for the inconvenience, please contact us at [email protected], we'll take the time to solve your problem.
have a nice day,
Lisa from lampephoto.fr
We're sorry for the inconvenience, please contact us at [email protected], we'll take the time to solve your problem.
have a nice day,
Lisa from lampephoto.fr
3/5
★★★☆☆
Hello Mister Madam Package received well packaged Not put into service as it is a gift 💝 for my Grandson M.U fan.
Marie Paule F.
purchased on 06/06/2022
Translated review2/5
★★☆☆☆
The product is fine. I wasn't satisfied with the delivery however. I paid the extra money for 24-hour delivery by Fedex, and I didn't receive the lamp until 5 days later. There was a bank holiday and weekend in between, so I would have understood if it had taken 2-3 days, but this was way too long. I sent an e-mail to pictyourlamp.com to which I received a short and formal answer, and when I asked for reimbursement of the extra costs, pictyourlamp never got back to me.
Remco S.
purchased on 25/05/2022
2/5
★★☆☆☆
Product conforms to the order but delivery time not respected (one week instead of 24/48 hours as indicated in the ad)
Jean Philippe J.
purchased on 24/05/2022
Translated review Answer from Pictyourlamp.com
Hello, we are sorry that you are not satisfied with the delivery time. However, the delivery time of the carrier is one thing, but we also have the manufacturing time of 24 hours to take into account.
Sorry again,
have a nice day,
Lisa from Lampephoto.fr
Sorry again,
have a nice day,
Lisa from Lampephoto.fr
3/5
★★★☆☆
Beautiful thing but to pay a supplement to have it the mother's day and that arrived that Tuesday instead of Saturday I was a little disgusted But the lamp is super beautiful I advise
Amelie D.
purchased on 26/05/2022
Translated review Answer from Pictyourlamp.com
Hello, we apologize for this inconvenience, which is unfortunately beyond our control. During these busy periods, delivery times can sometimes be longer than we can anticipate. We are nevertheless delighted to know that you are satisfied with the rendering of your lampephoto.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
2/5
★★☆☆☆
One of the touch pads does not work.
Julie B.
purchased on 23/05/2022
Translated review Answer from Pictyourlamp.com
Hello, according to our email exchanges, your cradle will have been shipped to your address. Please do not hesitate to contact us again at [email protected] if you encounter any problems. We really appreciate your understanding and would be grateful to hear from you again.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3/5
★★★☆☆
Hello I did not receive the key ring.
Katia C.
purchased on 23/05/2022
Translated review Answer from Pictyourlamp.com
Hello, we hope we have been able to satisfy you and that your missing key ring has been delivered to you. An update of your review would greatly help us.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
2/5
★★☆☆☆
Fast delivery BUT I had asked for an inscription on the lamp which was forgotten
Fabio C.
purchased on 19/05/2022
Translated review Answer from Pictyourlamp.com
Hello, your return has been sent to your address. If you need any further information or if you encounter any other problem concerning your photo lamp, please do not hesitate to contact us at [email protected].
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3/5
★★★☆☆
Nice but on some pictures bad rendering
Océane J.
purchased on 19/05/2022
Translated review Answer from Pictyourlamp.com
Good morning,
Thank you for your comment, Océane. We're sorry to hear that you weren't entirely satisfied with your photos and invite you to contact us at [email protected].
have a nice day,
Lisa from lampephoto.fr
Thank you for your comment, Océane. We're sorry to hear that you weren't entirely satisfied with your photos and invite you to contact us at [email protected].
have a nice day,
Lisa from lampephoto.fr
3/5
★★★☆☆
Delivery in the specified period, value average, pictures are successfully reproduced on plexiglass. Unfortunately, only once batteries for light / clock was supplied. Overall rating 3*+
Marc M.
purchased on 19/05/2022
Translated review2/5
★★☆☆☆
The order came in late first off all. Than maybe you can explain better than de the manual did for the battery's because there is nothing to connect for the battery's positive ore negstive side so that doesn't work after a swap off diverent plugs it works and looks nice
Henri C.
purchased on 06/05/2022
3/5
★★★☆☆
Seriousness and professionalism, everything perfect thank you
Stefano M.
purchased on 04/05/2022
Translated review2/5
★★☆☆☆
The product is nice, but it arrived VERY LATE, despite paying more to have it arrive in 24H, instead it arrived 4 days late. FAKE and WRONG
Antonio T.
purchased on 04/05/2022
Translated review2/5
★★☆☆☆
If you run it on batteries, it lasts almost nothing or works regularly.
Borja S.
purchased on 26/04/2022
Translated review2/5
★★☆☆☆
All good
Daniele M.
purchased on 04/05/2022
Translated review2/5
★★☆☆☆
It would come before mothersday it came a few days later
Maurice J.
purchased on 02/05/2022
2/5
★★☆☆☆
The product is also beautiful but if it does not arrive in time for the event it loses its significance. I am sorry
Gianluca G.
purchased on 30/04/2022
Translated review3/5
★★★☆☆
Small defect on the photo.
Ilir M.
purchased on 30/04/2022
Translated review Answer from Pictyourlamp.com
Hello,
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
3/5
★★★☆☆
I am late
Hector C.
purchased on 27/04/2022
Translated review