Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 294 published reviews
5 10,2k 77% 4 1 684 13% 3 573 4% 2 294 2% 1 559 4%

Summary of reviews

The store consistently delivers fast, reliable service with quick delivery and easy-to-follow instructions that make installation simple. Customers praise the product quality and practicality, noting that sliders and pulls fit well, perform smoothly, and restore or enhance zippers on jackets, hoodies, jeans, and sofa covers. The customer service is repeatedly described as helpful and competent, with quick responses and effective problem resolution, including timely replacements when issues arise. Overall, customers report satisfaction with value, ease of use, and the smooth, hassle-free experience from ordering to final use.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2017
****
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2017
great, I was not disappointed.
a bit hard to open the zip but after that, perfect!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2016
INTERESTING PRODUCT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2017
Impeccable products and services!
Simple and efficient exchange of a product due to my order of a size too large.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
Clear and practical site but why be obliged to create an account for a small purchase?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2017
very easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2017
Very clear site... Instructions to choose the necessary product well... Printable gauge.
Follow-up emails of the steps. Very fast delivery. Impeccable product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2017
Very well explained
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2017
Communication, shipping, etc... perfect, only downside: the method proposed to choose the right replacement is not correct regarding the width of the slider. I need to order the next size up now.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2017
Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2017
Very good, correct shipping on time!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2017
Reliable site, reasonable prices, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2017
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2017
Easy and simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2017
Easy to use, I was able to find all the information I was looking for very easily.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2017
Simple order, fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2016
The design is very good, it still needs to improve reliability over time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2017
Quick transaction, reasonable shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2016
Perfect. Quick, simple, and effective change. Be careful to choose the right size, the first one I bought was too small.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2017
Nothing to report, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2017
Fast and efficient, what more could you ask for?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2017
Site that I would not recommend... because of a bad experience!
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Response from clip-zip.com
This is most certainly due to the size of the slider being larger than the closure. You could have easily proceeded with an exchange and contacted our customer service. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2017
Fast shipping but when it comes to making a return (previous order) the delay is very long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2017
Order delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2017
Very clear site, easy to understand explanations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2017
Super welcoming on the phone and very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
Easy to access and simple to use for ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
very good, very practical
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/02/2017
Received one pack instead of the two paid. Complaint made with invoice support several days ago. No response!...
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Response from clip-zip.com
Please excuse us for this error in delivery, it may be due to an oversight or a stock shortage in which case the product will be delivered to you late. We are directly contacting customer service to resolve this error as soon as possible. Thank you for your purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2017
Functional site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2017
To recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
Very good slider, this clips correctly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2017
Indeed, very fast and the quality seems to be there. However, it was not easy for me to find the right slider size on the first try.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
The principle of being able to repair zippers is really great. For now, the only downside I have is that I didn't find it easy to find the right slider. I bought 3 to find the right one. Thank you
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