The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
All reviews
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Stephane J.
Rating: 1 out of 5
following a purchase from 24/01/2025
impossible to install and the part broke!!
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Response from clip-zip.com
Hello, We apologize for this mishap. We invite you to contact us by email to initiate the after-sales service and receive a new model. Best regards, The Clip&Zip team.
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loic R.
Rating: 5 out of 5
following a purchase from 11/01/2025
Perfect and fast!
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David D.
Rating: 1 out of 5
following a purchase from 24/01/2025
Sorry it didn't work, even damaged my zipper
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Response from clip-zip.com
Hello, We apologize for not being able to satisfy you with our product. Could you please send us photos of your zipper and the measurements taken to choose your model by email? It is possible that you did not have the model suitable for your zipper. We would be happy to help you by email to find a solution. Best regards, The Clip&Zip team
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Patrick D.
Rating: 5 out of 5
following a purchase from 27/01/2025
Works perfectly
Good quality
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Colette J.
Rating: 4 out of 5
following a purchase from 26/01/2025
The part was the right size.
Unfortunately, I couldn't install it
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Anne G.
Rating: 5 out of 5
following a purchase from 24/01/2025
It allowed me to save my coat zipper so it's great even if a bit tricky to put on (spread the tip then tighten it hard.
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Jean Luc M.
Rating: 2 out of 5
following a purchase from 27/01/2025
On parka impossible to raise
The zipper
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Response from clip-zip.com
Hello, It may be that the chosen model does not fit your zipper. Please feel free to contact us by email, we will be happy to advise you on the most suitable model. Best regards, The Clip&Zip team
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Beatrice G.
Rating: 5 out of 5
following a purchase from 24/01/2025
Very good
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Jose J.
Rating: 5 out of 5
following a purchase from 27/01/2025
The product matches the description and works perfectly
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Stephan G.
Rating: 5 out of 5
following a purchase from 27/01/2025
Brilliant practical and effective invention
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Sandrine M.
Rating: 5 out of 5
following a purchase from 10/01/2025
Perfect
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Anne A.
Rating: 4 out of 5
following a purchase from 19/01/2025
The repair worked perfectly,
however quite expensive.
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christine B.
Rating: 5 out of 5
following a purchase from 20/01/2025
Magical!
Since it was to repair a camping tent zipper, I would suggest adding a pull tab accessible from both sides, that would be even better!! Thank you
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Pierre R.
Rating: 4 out of 5
following a purchase from 18/01/2025
Good product but there is room for improvement on delivery
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yvette L.
Rating: 4 out of 5
following a purchase from 20/01/2025
A bit unclear to find the right size and be sure of the color... But good quality product. Delivery times too long..
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ELISABETH B.
Rating: 4 out of 5
following a purchase from 06/01/2025
good order tracking
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Pascal T.
Rating: 5 out of 5
following a purchase from 17/01/2025
top notch
very good responsiveness from customer service and super effective product
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René P.
Rating: 5 out of 5
following a purchase from 09/01/2025
impeccable
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Daniel D.
Rating: 5 out of 5
following a purchase from 14/01/2025
Clips received quickly and working perfectly.
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Roman G.
Rating: 1 out of 5
following a purchase from 13/01/2025
Unfortunately, it does not work. I can't explain why? It seems so simple, but it does not work.
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Rainer S.
Rating: 5 out of 5
following a purchase from 20/01/2025
Everything worked great. Superb.
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Corinne L.
Rating: 5 out of 5
following a purchase from 23/01/2025
Item easy to set up and functional, thank you
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Louis O.
Rating: 5 out of 5
following a purchase from 17/01/2025
Excellent commercial service. Quick and hassle-free exchange after a mistake in my order.
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Dirk S.
Rating: 5 out of 5
following a purchase from 18/01/2025
The zipper works. It glides better on the closure than the original.
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Jean-Louis E.
Rating: 4 out of 5
following a purchase from 18/01/2025
Received on time. A bit expensive but works better than the Chinese ones. Only problem, due to their design, they have the pulling system a bit backward and it is more difficult to slide on the zip. Especially on a bag where there are few grips. Thank you anyway because I would not have been able to repair the closure otherwise.
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Jacques C.
Rating: 5 out of 5
following a purchase from 06/01/2025
Fast delivery, the site is very good
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Marcelle M.
Rating: 5 out of 5
following a purchase from 07/01/2025
Everything is very well explained, everything went very well and fast delivery, I recommend
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Annelies B.
Rating: 2 out of 5
following a purchase from 07/01/2025
Customer service has not responded for a week. I complained about the product because it did not fit. After two follow-ups, the same product was sent back to me, with a return label. For that, the second star. I wrote to customer service again and asked for a solution. No response. I have now accepted that the purchase was a waste of time and money. Even this survey, why am I being contacted in French, I do not speak French. I had to translate the questions with Google Translate. The picture below shows that I was indeed sent the wrong product twice.
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Dirk W.
Rating: 5 out of 5
following a purchase from 07/01/2025
Very easy to attach and holds very well so far. You must of course choose the right size for the right zipper. Thank you.
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GUY D.
Rating: 2 out of 5
following a purchase from 22/01/2025
My item did not arrive quickly. I returned it for an exchange. I called 3 days ago. I was told it had arrived and would be processed as a priority. Since then, no news. I had requested an exchange, and I was told it was not possible because I had put the references of my new item inside. I would first get a credit note and I would have to reorder the item. To get it in 48 hours, they ask for 11 euros in shipping fees. That's huge.
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Laurent P.
Rating: 2 out of 5
following a purchase from 20/01/2025
Although the reception was quick, the quality of the product is mediocre, impossible to install. So I do not recommend
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daniel C.
Rating: 5 out of 5
following a purchase from 17/01/2025
The result is confirmed excellent, you must follow the instructions before buying, thank you
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Sabine F.
Rating: 1 out of 5
following a purchase from 19/01/2025
Order never received. Customer service does not respond.
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Nicolas M.
Rating: 3 out of 5
following a purchase from 05/01/2025
The idea of replacing the slider is good, but for a waterproof zipper (plasticized with return flaps) it does not work because it is too thick; in this case, you need to call a sewing workshop. Thank you anyway, the refund was accepted.
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pascal P.
Rating: 5 out of 5
following a purchase from 17/01/2025
I am happy with my purchase which suited me perfectly
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Sophie L.
Rating: 5 out of 5
following a purchase from 02/01/2025
Intuitive use that allows finding what you are looking for.
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Robin T.
Rating: 5 out of 5
following a purchase from 17/01/2025
Very good, matches the order
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bernard P.
Rating: 5 out of 5
following a purchase from 17/01/2025
N/A
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Sarmiento G.
Rating: 1 out of 5
following a purchase from 18/01/2025
The product they sell does not work
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claude S.
Rating: 1 out of 5
following a purchase from 20/01/2025
the system does not work with a MONCLER parka zipper
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