English 
B
Rating: 5 out of 5
Very satisfied
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
All reviews
M
Rating: 5 out of 5
I saved a jacket and a parka in 30 seconds! Wonderful
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R
Rating: 5 out of 5
The site is a bit disorganized but that doesn't matter because the product is excellent.
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S
Rating: 5 out of 5
Great
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G
Rating: 5 out of 5
The site is easy to use.
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C
Rating: 5 out of 5
Very well-made site. I easily found how to determine the suitable model. Fast delivery
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P
Rating: 5 out of 5
First delivery not received but very responsive customer service and a second shipment received shortly after
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F
Rating: 5 out of 5
Received on time and easy to set up
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E
Rating: 5 out of 5
Hello, after some misinformation about the size, product reference, and refund process, we were able to use our zipper...
So thank you, good site, good customer service, good product...
See you soon
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So thank you, good site, good customer service, good product...
See you soon
R
Rating: 1 out of 5
Hello, I did not receive the right model. Your measurement and description system is not good. Sorry.
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Response from clip-zip.com
Hello, We do not want your zipper to remain defective. That is why we invite you to send us photos of your zipper and measurements by email. We will then help you find the suitable model. We can then proceed with an exchange! Best regards, The Clip&Zip team.
A
Rating: 4 out of 5
Always so satisfied with the products.
Always new items.
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Always new items.
C
Rating: 5 out of 5
Fast shipping, perfectly meets my expectations and of very good quality. I recommend without any problem.
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H
Rating: 4 out of 5
I had made two orders on the same day.
These orders arrived in a single package.
However, I paid for shipping twice.
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These orders arrived in a single package.
However, I paid for shipping twice.
Response from clip-zip.com
Hello, The shipping costs of the first order have now been refunded to you. Please feel free to report this kind of situation by email, so that we can find a solution. Best regards, The Clip&Zip team.
N
Rating: 4 out of 5
Very good: sent quickly and works well, only I need to search online how to open the clip-zip with the plastic tab (the tab was cracking).
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L
Rating: 3 out of 5
The measurement is not correct, I think the measuring process may not be clear enough.
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J
Rating: 5 out of 5
Fast delivery, the replacement zip installed in 2 minutes works. Perfect.
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J
Rating: 5 out of 5
Perfect..!
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D
Rating: 5 out of 5
Very good site, order shipped quickly, compliant.
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D
Rating: 1 out of 5
After following the choice guide, I ordered a clip that didn't work, I returned it in the same packaging by filling out the return form to make an exchange. A month later, the return has 'still not arrived' so no exchange or credit.
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Response from clip-zip.com
Hello, We must wait for your return to arrive to process it, so it depends on the carrier you chose. Once your return arrives with us, it is generally processed within two to three days following receipt. Your return is now received and processed. Best regards, The Clip&Zip team.
M
Rating: 5 out of 5
Honestly, I find it a bit expensive but it really helps! (used for 15 days on a jacket)
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R
Rating: 5 out of 5
Everything is perfect!!!
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C
Rating: 5 out of 5
I am delighted!
I was able to easily repair 2 coats.
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I was able to easily repair 2 coats.
V
Rating: 5 out of 5
Very good value for money. Good order tracking!
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K
Rating: 5 out of 5
Very good.
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C
Rating: 5 out of 5
Simple and effective. I’m in!
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J
Rating: 5 out of 5
Quite fast shipping, one week. The zip is perfectly suitable, good explanations. This saved me from changing a closure on a coat.
I am delighted. I recommend!
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I am delighted. I recommend!
T
Rating: 5 out of 5
The site easily allows you to know which zip corresponds to our needs.
Fast delivery.
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Fast delivery.
B
Rating: 5 out of 5
Good little card for choosing the slider which is then easy to install.
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L
Rating: 5 out of 5
Fast and compliant.
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E
Rating: 5 out of 5
The site is clear and I found other interesting products. Customer service that I contacted by phone is top-notch. I got the information I needed, confirmed by email, and my order was well received.
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J
Rating: 5 out of 5
Discovery of this site which allowed me not to change the zipper of my jacket, by only replacing the slider. I will return and recommend this serious site, without the slightest hesitation.
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V
Rating: 5 out of 5
I was skeptical but adventurous and ultimately very pleasantly surprised, it works perfectly. A significant time and money saver, excellent product, I recommend (in my case it was for a metal zipper of a motorcycle jacket).
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N
Rating: 5 out of 5
I received very good advice before ordering (I sent photos because I didn't know which sliders I needed). And the two sliders I received very quickly fit perfectly. I have already bought several times from this site and have never been disappointed.
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M
Rating: 5 out of 5
Great! Good explanations on the site.
Fast and efficient.
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Fast and efficient.
A
Rating: 5 out of 5
Fast delivery. If you measure the zipper correctly, the replacement parts fit as well. It's cheaper than a new zipper.
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F
Rating: 5 out of 5
2 orders with several years apart, and 2 jackets with an extended lifespan.
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A
Rating: 1 out of 5
I have received nothing.
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D
Rating: 5 out of 5
Perfect.
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H
Rating: 5 out of 5
nice personal customer service. Very accommodating.
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M
Rating: 1 out of 5
This is the 2nd order I place, it is the 2nd time I do not receive the correct order. I ordered 5B and got 5C each time..... It's going to cost me more to return them....
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Response from clip-zip.com
Hello, The C that is in a circle at the back of the repair slider does not represent the model, but the copyright logo. To identify the type of slider, you need to look at what is written below the number. In your case, it should say 'plastic'. If not, contact us by email and we will send you the suitable model. Best regards, The Clip&Zip team.