The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
All reviews
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Maryline L.
Rating: 5 out of 5
following a purchase from 18/01/2024
1st Order on the site, received very quickly
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Response from Cosmé’Chic
Thank you for your trust and your positive review! We are delighted that your first order on our Cosmé'Chic website went well and that you appreciated the speed of delivery. Don't hesitate to come back to us for your next beauty product purchases. We hope to see you soon!
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josiane G.
Rating: 5 out of 5
following a purchase from 16/01/2024
Very good
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Response from Cosmé’Chic
Thank you very much for your rating and your positive review of our Cosmé'Chic website. We are delighted that your experience was satisfactory. We hope to see you soon!
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Brigitte P.
Rating: 5 out of 5
following a purchase from 16/01/2024
Good value for money, I recommend this site
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Response from Cosmé’Chic
Thank you Brigitte for your positive review of our Cosmé'Chic website. We are pleased that you appreciated our value for money and we thank you for your recommendation. We look forward to seeing you again on our site!
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Jenna L.
Rating: 1 out of 5
following a purchase from 15/01/2024
Not received in time for my vacations, two messages sent without any reply... marked sent on Tuesday, posted on Friday.decue
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Response from Cosmé’Chic
Hello Jenna, We are sorry to hear that you have experienced problems with our service. Customer satisfaction is very important to us and we apologize for any inconvenience caused by the delay in delivery. We will take the necessary steps to improve our service and ensure a positive experience for you in the future. Once again, we sincerely apologize and hope to regain your trust. Sincerely, The Cosmé'Chic team
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Catherine N.
Rating: 5 out of 5
following a purchase from 13/01/2024
Very good, fast delivery.
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Response from Cosmé’Chic
Thank you very much for your positive feedback, Catherine! We are delighted that you appreciated our services and the speed of our delivery. We hope to see you again soon. Thanks again and have a nice day!
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Nicole F.
Rating: 5 out of 5
following a purchase from 14/01/2024
Delivered quickly to Martinique, all products are in order.
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Response from Cosmé’Chic
Thank you very much for your positive feedback, Nicole! We are delighted to have been able to serve you quickly and to offer you products that met your expectations. We hope to see you soon on our Cosmé'Chic website. Have a nice day!
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Maria G.
Rating: 4 out of 5
following a purchase from 15/01/2024
Compliant products. Delivery more than 5 days.
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Response from Cosmé’Chic
Hello Maria, thank you for your review of our Cosmé'Chic website. We are delighted that you liked our products. Concerning the delivery time, we are constantly working to improve our services to offer you an ever more satisfying online shopping experience. We hope to see you soon on our site. Have a nice day! The Cosmé'Chic team.
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Mme C.
Rating: 5 out of 5
following a purchase from 11/01/2024
Fast, compliant delivery, one of the products turned out to be faulty, but this was dealt with very professionally and honestly by customer service. Serious site, I recommend!
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Response from Cosmé’Chic
Thank you for your positive feedback on our Cosmé'Chic website. We are delighted that you were satisfied with our delivery service. We're also sorry about the faulty product you received, but we're glad we were able to resolve the situation. We take customer satisfaction to heart and are pleased to hear that you recommend our site. Thank you again for your confidence in Cosmé'Chic.
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LANQUE G.
Rating: 5 out of 5
following a purchase from 09/01/2024
I am satisfied with my purchase, the delivery of the parcel was well followed it arrived in good condition within a week of my purchase.
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Response from Cosmé’Chic
Thank you for your positive feedback, we are delighted to know that you are satisfied with your purchase on our Cosmé'Chic website. We attach great importance to the tracking of our parcels and we are happy to know that everything went well for you. We hope to see you soon on our site for new purchases!
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Nathalie P.
Rating: 5 out of 5
following a purchase from 10/01/2024
Satisfied with my purchase
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Response from Cosmé’Chic
I am delighted that you are satisfied with your purchase on our Cosmé'Chic website. Thank you for your trust and your positive rating!"
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NADEGE H.
Rating: 1 out of 5
following a purchase from 15/12/2023
Product indicated in stock but not. Poor communication. Delivery after one month :(
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Response from Cosmé’Chic
Hello Nadege, I'm sorry to hear about your disappointing experience with our Cosmé'Chic website. We are constantly improving our communication and ensuring that our products are in stock. We appreciate your feedback and will do our best to provide you with a better delivery experience in the future. Thank you for sharing your feedback with us.
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Melanie P.
Rating: 1 out of 5
following a purchase from 24/12/2023
The mist was damaged. Cracked bottle 🥹🥹🥹 Loss of product in packaging 😱😱😱😱😱
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Response from Cosmé’Chic
Hello Mélanie, we're sorry to hear that your mist was damaged and that the bottle was cracked on delivery. We make a point of ensuring that our products are perfectly packaged to avoid any loss of product. We will do our utmost to solve this problem as soon as possible. Thank you for your feedback, which helps us to improve.
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Muriel A.
Rating: 4 out of 5
following a purchase from 16/12/2023
Serious follow-up.
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Response from Cosmé’Chic
Thank you very much for your feedback and loyalty! We are delighted to see that you are satisfied with your order. Thanks again and see you soon!
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Celine B.
Rating: 5 out of 5
following a purchase from 05/01/2024
Package received promptly and as expected
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We are delighted that you were satisfied with your order from Cosmé'Chic. We hope to see you soon!
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MELANIE C.
Rating: 1 out of 5
following a purchase from 05/01/2024
I still haven't had my product shipped even though it was supposedly available when I paid.
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Response from Cosmé’Chic
Hello Melanie, thank you for your review. We understand your disappointment and apologize for the late delivery of your product. We are constantly working to improve our delivery service in order to better satisfy our customers. We will do our utmost to ensure that this does not happen again in the future. Please do not hesitate to contact us should you have any queries or comments. Sincerely, the Cosmé'Chic team.
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Enrique E.
Rating: 5 out of 5
following a purchase from 07/01/2024
Everything is perfect! Fast shipping
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Sabrina B.
Rating: 5 out of 5
following a purchase from 02/01/2024
Perfect
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Response from Cosmé’Chic
Thank you very much! We appreciate your positive feedback!
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Severine T.
Rating: 5 out of 5
following a purchase from 27/12/2023
great experience to be repeated!!!!
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Response from Cosmé’Chic
We're delighted you had such a great experience! Thank you very much and see you soon!
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Laila B.
Rating: 5 out of 5
following a purchase from 22/11/2023
Top
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Response from Cosmé’Chic
Thank you so much! We're delighted that our service lives up to your expectations. See you soon!
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INGRID C.
Rating: 5 out of 5
following a purchase from 26/12/2023
Products and delivery conform I recommend this site
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Response from Cosmé’Chic
We are delighted that our products and delivery met your expectations. Thank you for your recommendation! We look forward to serving you again soon.
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Morgane G.
Rating: 5 out of 5
following a purchase from 27/12/2023
Super
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Response from Cosmé’Chic
Thank you very much! We are delighted that you found our service great. We hope to see you soon!
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Sabine L.
Rating: 5 out of 5
following a purchase from 26/12/2023
Fast delivery of a product I couldn't find anywhere else! Thank you
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Response from Cosmé’Chic
We are delighted that we have met your expectations, and are delighted to have been able to provide you with the product you were looking for. Thank you very much for your positive feedback!
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Tatiana T.
Rating: 5 out of 5
following a purchase from 23/12/2023
I'm satisfied, I just thought the cosmetics were a bit bigger.
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Response from Cosmé’Chic
Hello Tatiana, thank you for your note and your review of Cosmé'Chic. We're delighted that you're happy with your cosmetics, but we understand that their size may come as a surprise. We've chosen practical formats to make them easier to use every day. We hope you continue to enjoy our products. Have a nice day!
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sylvie L.
Rating: 5 out of 5
following a purchase from 24/12/2023
Order received promptly. Price much lower than elsewhere.
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Response from Cosmé’Chic
We're delighted that your order arrived quickly and that you were able to take advantage of our great prices. Thank you for choosing us!
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Lucinda T.
Rating: 5 out of 5
following a purchase from 26/12/2023
Super satisfied
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Response from Cosmé’Chic
Thank you very much for your positive feedback, Lucinda! We are delighted that you were satisfied with our Cosmé'Chic site and hope to see you again very soon.
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Sophia M.
Rating: 5 out of 5
following a purchase from 23/12/2023
Perfect. Products conform, fast delivery, I recommend!
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Response from Cosmé’Chic
We are delighted to hear that you found our service perfect! Thank you so much for your recommendation! We look forward to serving you again.
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Eve J.
Rating: 5 out of 5
following a purchase from 25/12/2023
Very good, fast and compliant
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Response from Cosmé’Chic
Thank you for your positive feedback on our Cosmé'Chic website. We are delighted that your order was fast and met your expectations. Do not hesitate to come back to us for any new order.
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Amandine J.
Rating: 5 out of 5
following a purchase from 22/12/2023
Very good
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Response from Cosmé’Chic
Thank you very much for your positive feedback! We're delighted you like our site and hope to see you soon on Cosmé'Chic. Have a nice day!
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Vanessa S.
Rating: 5 out of 5
following a purchase from 20/12/2023
Very satisfied with my order I recommend this site
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Response from Cosmé’Chic
Thank you very much Vanessa, we are happy that you were satisfied with your orders and that you recommend us.
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Hermann A.
Rating: 5 out of 5
following a purchase from 20/12/2023
Test the product in the current application
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Gilbert B.
Rating: 5 out of 5
following a purchase from 20/12/2023
All clear, on time!
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Response from Cosmé’Chic
Thank you Gilbert for your feedback! We are very pleased that your order arrived on time. We are delighted that you enjoyed it!
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Thao Linh N.
Rating: 5 out of 5
following a purchase from 18/12/2023
Very fast shipping
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Response from Cosmé’Chic
Thank you very much Thao Linh! We are delighted that your order arrived quickly!
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LILIANE P.
Rating: 5 out of 5
following a purchase from 18/12/2023
Good . Inexpensive. But I haven't tested the products yet...
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Response from Cosmé’Chic
Thank you very much Liliane for your review! We are delighted that you liked our site and our prices. We hope you have a wonderful experience with our products and appreciate their quality.
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Clarisse T.
Rating: 5 out of 5
following a purchase from 18/12/2023
Satisfied with my Cosmé'Chic purchases. Fast shipping. I recommend
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Response from Cosmé’Chic
Thank you for your review, Clarisse. We thank you for choosing Cosmé'Chic and are delighted that your experience with us was so positive.
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Florimond D.
Rating: 5 out of 5
following a purchase from 15/12/2023
Very good value for money and fast delivery
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Response from Cosmé’Chic
Thank you very much for your review, Florimond! We're delighted that you like our value for money and fast delivery. We hope your next Cosmé'Chic purchase will be just as enjoyable.
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Florentine M.
Rating: 5 out of 5
following a purchase from 16/12/2023
Order received quickly ✅, Packaged carefully ✅ I will recommend without hesitation very quickly ✅
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Response from Cosmé’Chic
Thank you very much for your very positive review! We're delighted that you're satisfied with our site and that you're sure to recommend it.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 14/12/2023
Ras
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Response from Cosmé’Chic
Thank you Nathalie for trusting us! We're delighted you enjoyed your shopping experience at Cosmé'Chic.
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Karine E.
Rating: 5 out of 5
following a purchase from 13/12/2023
Perfect thanks
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Response from Cosmé’Chic
Thank you very much Karine, we're delighted you liked our site.
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Jacqueline M.
Rating: 5 out of 5
following a purchase from 06/12/2023
Perfect!
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Response from Cosmé’Chic
Thank you for your positive review Jacqueline!
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- B.
Rating: 5 out of 5
following a purchase from 06/12/2023
all is ok
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Response from Cosmé’Chic
Thank you for your positive feedback! We take great pride in ensuring the satisfaction of our customers.
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