★★★★★
based on 2334 reviews published
Latest customer reviews
Very good product and fast delivery
The order was complete.
Product received quickly and matches perfectly with what was expected
Great products and delivered on time
Very good product
Perfect.
Top products and fast delivery
We are delighted that you enjoyed everything! Thank you for your trust, it encourages us immensely. Have a very nice day!
Very good site. Very interesting prices. Careful packaging and very fast delivery. I recommend.
Perfect
Cool
Nothing to report - Good
Very professional product, my hair is silkier from the first use
Good choice and good value for money; perfect and fast delivery
Fast delivery and products as described 👍
Reliable site, but delivery in 7 days instead of 3-4 days as advertised on the site. Package arrived well at the mondial relay of my first choice, even though I was made to change because it was supposedly closed. Otherwise, I received the right products.
Very good
Perfect
Everything went smoothly. Ordered and delivered on time. What more could you want? Everything is great 👌🏻
Impeccable
Nothing to say, it's perfect
Excellent
Very good
I am delighted, fast delivery and products as described. Thank you
Very good
I never really received anything. I bought three lipsticks from the real thing and it was all a rip-off. They never sent anything.
The products come without a box. I won't buy again.
Very good first order and very satisfied
Fast, efficient service
I ordered a perfume on February 9th. I received a different perfume than the one I ordered 15 days later. I returned, at my own expense, the perfume that was received on March 1st by Cosm e9'Chic. Their customer service was supposed to get back to me within 48 hours, and a week later, no news and no refund.
Thank you for taking the time to share your experience. We understand your frustration and are sorry for this inconvenience. We invite you to contact our customer service directly so that we can resolve this as quickly as possible. Your satisfaction remains our priority.
Wishing you a very nice day.
Best regards,
The Cosm e'Chic team
Very satisfied with my purchase and my choice thank you
Very good product covers imperfections perfectly and lasts all day yes i recommend it
See you soon on Cosmés'Chic!
Never again! Order placed on February 8 received on the 26th. A shame!
We sincerely apologize for this delivery delay which does not reflect the usual service of Cosmés'Chic. This delivery time is well below our standards, and we understand your frustration. We are at your disposal to find a quick solution. Please do not hesitate to contact us.
Wishing you a very nice day.
The products are at top prices. However, there is a lie about the delivery times, the 48-72 hours turns into more than 3 weeks, with no information provided on the tracking (one can have doubts... until receipt).
Thank you for your feedback regarding the prices, we are delighted that you like them! However, we understand your disappointment regarding the delivery times. This is not the service we wish to offer at Cosm e'Chic, and your comments are taken very seriously to improve our follow-up. Please do not hesitate to contact us if needed.
Wishing you a very nice day.
Super
Make-up from home is ultra OK. For perfumes, it takes too long, there's NO FOLLOW-UP, no communication and it's really LATE. Too bad...Cdt.
Thank you very much for your positive feedback on our makeup, it really makes us happy! However, we are sorry for the delays and the lack of follow-up regarding the perfumes. Please know that we are actively working to improve this aspect in order to provide you with a better experience. Do not hesitate to contact us if needed.
Wishing you a very nice day.
Only downside the lip pencil didn't work i had to repair it with a toothpick to get it to work
Thank you for your feedback. We are sorry to hear that the lipstick did not work properly. At Cosm e'Chic, the quality of our products is essential, and we take your comment very seriously to prevent this from happening again. Please do not hesitate to contact us if you would like us to assist you.
Wishing you a very nice day.
I was looking for Essie spinning nail polish and found it on your website. The order and delivery went well.
Perfect. I recommend
I have not received my package. It was supposed to be delivered within 48 hours but it is almost 2 weeks now and still nothing.
We’re truly sorry to hear that you haven’t received your package yet. This delay is far from the standard we aim to offer. Please don’t hesitate to contact us directly with your order number so we can investigate the issue and find a solution as quickly as possible.
Thank you for your patience and understanding.
Cosmés'Chic
Fast service, top notch